fino

Manager

• Independently plan and manage IT projects from concept through successful delivery.
• Gather and document customer requirements and prepare specifications and requirements documents (requirements and functional specifications).
• Lead and motivate interdisciplinary project teams, ensuring effective communication and collaboration.
• Monitor compliance with quality standards and conduct risk analyses.
• Actively participate in technical decisions, particularly in PHP development, and support the team with complex issues.
• Regularly coordinate with clients and stakeholders, present project results, and ensure customer satisfaction.
• Communicate efficiently with minimal meetings, primarily in writing via Slack.
• Collaborate with colleagues from different cultures and time zones, where asynchronous work is important.

Technical Project Manager

Administrative Assistant

• Actively acquire new customers in the banking and FinTech sector
• Expand and maintain a network of decision-makers at client organizations
• Identify market opportunities and key decision-makers
• Independently conduct sales meetings and negotiations
• Deliver persuasive presentations of innovative solutions
• Represent the company at trade fairs and industry events
• Monitor market and competitor developments
• Take responsibility for own sales targets
• Work closely with product and support teams
• Support account management, conduct trainings, and handle product-related inquiries

Senior Sales Manager

Backend Engineer

• Develop and implement scalable web applications using the PETAL stack (Phoenix, Elixir, Tailwind, AlpineJS, LiveView).
• Ensure clean, maintainable, and efficient code.
• Take responsibility for the development, maintenance, and further evolution of our software products.
• Analyze complex technical problems and develop effective solutions.

Elixir / Phoenix Developer

Conversion Rate Optimizer

• You take responsibility for our organic reach, our websites and the performance behind them.
• Your goal is not to report rankings or write strategic papers, but to ensure more people find our solutions, use our websites and become qualified leads.
• You are responsible for the ongoing development of our entire web presence: from SEO strategy to website structure to conversion optimization.
• You work data-driven, make decisions based on facts and consistently implement actions.
• Success for us is not "more traffic", but sustainable growth in organic visibility, more qualified visitors to our websites, increasing conversion rates and lead numbers.
• You work independently, analytically and with a clear focus on impact.
• You further develop our SEO strategy and implement it independently — technically, structurally and in terms of content.
• You analyze rankings, search behaviour and competitors and derive concrete measures from this.
• You optimize landing pages, conversion funnels and user experiences with the aim of generating more qualified leads.
• You define website structures, content, features and user journeys and work closely with development, marketing and other teams.
• You manage our AI-supported content process and ensure that content meets both search intent and quality standards.
• You further develop existing tracking and analysis concepts and ensure a clean data foundation.
• You identify optimization potential, prioritize measures and implement them consistently.
• You work with clear KPIs and review the success of your measures based on measurable results.

SEO, Website & Conversion Manager

Customer Success Manager

• Du baust vertrauensvolle und langfristige Kundenbeziehungen auf und bist die zentrale Ansprechperson für unsere Kunden.
• Du begleitest Kunden aktiv bei der Einführung, Nutzung und Weiterentwicklung unserer Lösungen und Services.
• Du unterstützt Kunden dabei, den größtmöglichen Mehrwert aus unseren Produkten zu ziehen und diese erfolgreich in ihre Prozesse zu integrieren.
• Du identifizierst Herausforderungen, Bedürfnisse und Entwicklungspotenziale und entwickelst gemeinsam mit den Kunden passende Lösungsansätze.
• Du führst regelmäßige Kunden- und Strategiegespräche, um Zufriedenheit, Nutzung und Wachstum nachhaltig zu fördern.
• Du sammelst Kundenfeedback und leitest daraus konkrete Impulse für die Weiterentwicklung unserer Produkte, Prozesse und Customer-Success-Aktivitäten ab.
• Du erkennst Chancen für Kundenwachstum und stärkere Produktnutzung und arbeitest eng mit internen Teams zusammen, um diese Potenziale zu realisieren.
• Du übernimmst Verantwortung für eigene Projekte und Initiativen zur Verbesserung der Customer Experience.
• Du repräsentierst die fino data services GmbH bei Kundenterminen, Online-Events, Messen und Branchenveranstaltungen.

Technical Project Manager

Senior Sales Manager

Elixir / Phoenix Developer

SEO, Website & Conversion Manager

Customer Success Manager – all genders