Finning

Advisor

• Manage End-to-End Equipment Orders
• Act as the primary point of contact for all new equipment customer orders from order receipt through delivery and invoicing.
• Coordinate the complete fulfillment process for equipment sales, including large packages and project-based orders.
• Source and allocate equipment and attachments according to customer agreements and deal requirements.
• Coordinate equipment preparation activities with internal prep facilities and control tower teams, ensuring scope of work requirements are completed.
• Monitor order progress, identify potential delays, and proactively communicate solutions to stakeholders.
• Coordinate transportation and delivery of equipment to customers.
• Ensure all financing, credit approvals, freight arrangements, storage agreements, warranties, and other requirements are completed prior to invoicing and equipment scoring.
• Review and prepare custom equipment configurations and preparation costs for non-standard equipment orders.
• Create manual quotes for attachment-only transactions.
• Collaborate with quoting teams to request new or amended configurations when required.
• Serve as the single point of contact for sales teams regarding customer order status and fulfillment updates.
• Proactively communicate order progress and critical milestones to customers and internal stakeholders.
• Investigate and resolve fulfillment challenges that may impact customer-required delivery dates.
• Build strong relationships with internal departments and external partners to ensure customer expectations are met.
• Partner with Inventory Planning, Transportation, New Equipment Preparation, Procurement, Finance, and other cross-functional teams.
• Support branches and internal stakeholders by providing guidance on equipment fulfillment processes and best practices.
• Maintain detailed records and tracking throughout the order lifecycle.
• Participate in process improvement initiatives and special projects.

Equipment Advisor

Manager

• Review new and existing contracts (e.g., MGSAs, MSAs, SOWs, services, supply, logistics) to identify non-standard, obsolete, or high-risk clauses
• Execute approved contracts, amendments, and remediation activities in alignment with the obligations of the contract
• Support remediation initiatives related to audits, regulatory changes, or contract reviews
• Prepare risk summaries for commercial and operational leadership
• Ensure adherence to corporate contract templates, approved clause libraries, and negotiation parameters
• Verify that negotiated commercial terms are executed on time in accordance with the contract
• Assist with internal and external audits related to contract compliance and governance
• Partner with Legal and other stakeholder teams to assess residual contractual risk in agreements
• Advise and onboard internal teams on newly signed agreements to ensure they execute the obligations of the agreement
• Maintain accurate records, version control, and approvals within Contract Lifecycle Management (CLM) systems
• Contribute to continuous improvement of contract standards, templates, and controls

Contract Manager

Supervisor

• Champion a culture of safety through visible leadership, field engagement, safety observations, and compliance with all company safety policies and NSC standards
• Lead, coach, and develop a remote team of Preventative Maintenance Technicians across multiple regions, fostering accountability, engagement, and continuous improvement
• Conduct regular field visits to maintain close connections with technicians, support performance development, and ensure consistent operational execution
• Oversee PM planning and execution activities to ensure work is completed safely, efficiently, and to established quality standards
• Ensure PM inspections are completed accurately and consistently, identifying potential equipment issues and creating value for customers through timely repair recommendations
• Act as the primary escalation point for PM technicians, assisting with technical, operational, customer, and scheduling challenges
• Collaborate with Service Operations, Planning, Sales, and Customer Support teams to solve customer equipment needs and improve overall customer experience
• Drive operational excellence through process improvement initiatives focused on safety, quality, efficiency, and productivity
• Monitor and manage technician utilization, manpower availability, backlog opportunities, and territory coverage requirements
• Ensure compliance with SOPs, contamination control standards, documentation requirements, and timekeeping processes

PM Execution Supervisor

Sales

• Generate high-quality sales leads, identify customer requirements, win new customers, and nurture existing client relationships to develop new opportunities within targeted markets
• Build long-term, mutually beneficial relationships with customers to achieve significant market share gains
• Develop and execute a Sales Plan for the segment and territory, utilizing digital platforms, lapsed accounts, prospects, and portfolio history
• Prepare and deliver quotes, technical presentations, attend marketing events, maintain necessary information on CLM, and provide timely reports (financial, sales planner, etc.)
• Contribute to sales forecasts and cost/sales analysis
• Ensure all monies are received within agreed payment terms for the customer base
• Develop and maintain effective working relationships with Technical Operations, Applications, Finance, and wider business teams to ensure the holistic quality of proposals and services delivered to customers

Area Sales Manager

Recruitment

• Lead full-cycle recruitment across an assigned portfolio, including intake, sourcing, screening, interviewing, and offer negotiation
• Build and maintain strong talent pipelines to support current and future hiring needs
• Partner closely with hiring managers to define role requirements and provide market insights
• Ensure a consistent, high-quality hiring process aligned with Finning’s standards
• Provide day-to-day guidance, mentorship, and support to a team of Talent Acquisition Partners
• Foster a high-performance, collaborative team environment
• Support onboarding and development of new team members
• Act as a point of escalation for complex or high-impact searches
• Contribute to and help execute recruitment marketing strategies to enhance employer brand and attract top talent
• Support workload management and distribution, ensuring balanced allocation of requisitions
• Champion continuous improvement in candidate experience, ensuring timely communication and a seamless hiring journey
• Collaborate on reporting, metrics, and insights to optimize hiring outcomes

Talent Acquisition Team Lead – Skilled Trades

Financial Planning and Analysis

• Invoice Entries
• Reviewing previous days billing, ensuring the correct backup is included for entry into external AP portals
• Investigate and resolve any discrepancies
• Work with branches, Shared Service and Customer Account Rep to clean up old unpaid invoices
• Daily analysis and reporting on invoicing status
• Daily entries of invoicing transactions into the customer’s AP system
• Reconciliation Report
• Ensure tracking report is updated daily with detailed notes
• Ensure nothing goes beyond the set KPI goals
• Working with internal and external customers
• Requesting invoice back up
• Process Improvement/Automation
• Enabling new customer in AP portals
• Representing the company in an ethical and professional manner and maintain confidentiality

Customer Account Financial Analyst

Administration

• Continuously enhance the Financial Planning & Consolidations system by improving performance, increasing automation, and reducing manual effort.
• Design, build, and maintain medium- to high-complexity technical objects (e.g., script logic, templates, reports, models, and business rules), including documentation, testing, and user support.
• Lead the execution and validation of system processes supporting financial close, forecasting, budgeting, and reporting cycles.
• Monitor and ensure data integrity through robust validation processes across all system activities.
• Enforce data governance standards and proactively identify risks or opportunities to prevent data or system issues.
• Support decision-making related to system improvements and data management within established governance frameworks.
• Provide guidance, coaching, and mentorship to FinTech team members to strengthen technical capabilities.
• Collaborate cross-functionally to optimize processes and ensure alignment with business needs.

Global FinTech Administrator

Implementation Specialist

• Provide ongoing technical support to end-users and customers
• Plan and schedule implementation timelines
• Collaborate with project managers and technology specialists
• Identify and troubleshoot product issues

Mining Technology Implementation Specialist

Engineer

• The Field based Machine Control Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of on machine control systems – across all machine types, brands and technology models on a National scale.
• The Installation Engineer will be responsible for the installation of Trimble hardware, including accurately measuring the machine control systems on OEM (Trimble Earthworks, GSC900) dealer machines and customers construction equipment.

Machine Control Engineer

• Provide day‑to‑day leadership to Service Administration staff, including hiring, onboarding, coaching, mentoring, and performance management.
• Foster a positive, engaged team culture across both local and remote employees.
• Oversee the full MCO lifecycle, ensuring compliance with Service Excellence standards and the Finning Customer Service Commitment.
• Collaborate with Customer Interaction and Repair Execution teams to define work scope and allocate resources.
• Ensure documentation meets audit requirements (Bill 198) and supports timely, accurate processing of warranty and goodwill claims.

Service Administration Supervisor

Technical Account Manager

• Lead with purpose – provide day-to-day leadership, direction, and safe deployment of Mechanical Inspectors supporting high-impact field operations
• Champion safety & performance – ensure all work is executed in alignment with Finning’s strong safety culture and operational excellence standards
• Elevate your team – build, coach, and develop a high-performing team through mentorship, feedback, and hands-on leadership at customer sites
• Be a trusted partner – collaborate with customers, Caterpillar, and internal stakeholders to diagnose issues, deliver solutions, and optimize equipment performance
• Solve what matters – lead escalation and resolution of complex product issues, using data insights to drive sustainable, long-term improvements
• Own the customer experience – build strong relationships through regular site presence, proactive support, and a solutions-first mindset
• Drive business results – support service revenue goals through effective planning, timely billing, and identifying new service opportunities
• Think ahead – forecast fleet needs, support opportunity pipelines, and align resources to maximize impact
• Collaborate without boundaries – work across teams, including partnership with the Technical Service Manager–Electrical, to deliver integrated solutions
• Innovate continuously – contribute to projects and initiatives that enhance fleet reliability, uptime, and customer outcomes

Technical Services Manager, Mechanical

Product Manager

• Drive strategy for Product Link technology and Visionlink platform
• Collaborate with internal and external partners
• Leverage data insights to anticipate trends
• Own long-term product forecasts and stocking strategy
• Enable sales organization through training and tools

Technology Product Manager

Operations

• Learn and apply mechanical, electrical or electronic engineering skills on Caterpillar and associated equipment
• Lead or support structured improvement projects focused on efficiency, cost reduction and service performance
• Support planned maintenance, inspection and servicing activities under supervision
• Assist with fault diagnosis, troubleshooting and repair activities using approved procedures
• Use diagnostic tools, systems and technical documentation to support equipment reliability
• Analyse service processes and identify opportunities to improve efficiency, quality and customer experience
• Support continuous improvement initiatives (e.g. Lean, waste reduction, standardisation, digital process improvements)
• Collect and interpret operational data to support decision-making and performance improvement
• Work collaboratively with experienced engineers, supervisors and technical specialists
• Maintain accurate service records, reports and documentation
• Actively engage in technical training, safety programmes, coaching and performance feedback

Graduate – Service Operations

• Architect and embed a best in class Operational Excellence operating system
• Lead a team accountable for transforming performance across dealer differentiated capabilities
• Influence and align senior leaders and frontline teams around a shared way of working
• Drive meaningful enterprise-wide change and leave a lasting impact

Head of Operational Excellence

Analyst

• Manage daily cash positioning, forecasting, and bank reconciliations
• Provide recommendations on borrowing and investment decisions
• Execute and validate treasury transactions (FX, debt, investments, payments)
• Prepare monthly/quarterly treasury reports, hedge accounting, and management presentations
• Develop cash flow forecasts, finance cost projections, and scenario analysis
• Build and maintain advanced financial models supporting FX and capital markets strategies
• Support FX hedging programs, including derivative valuation and settlements
• Assist with risk monitoring and hedge effectiveness testing
• Contribute to debt refinancing and capital structure analysis
• Support credit rating agency presentations and corporate finance initiatives
• Administer banking platforms and Treasury Management System (Kyriba)
• Act as a key liaison between treasury, banking partners, and internal teams
• Drive improvements in processes, reporting, and controls
• Support pension governance and reporting
• Assist with global insurance programs and claims analysis
• Collaborate across finance teams and support external audit processes