Finning

Account Manager

• Develop and execute an annual business plan for equipment, work tools, and warranties for your territory
• Record all activities in the Finning CRM tool
• Create and implement sales plans for key sectors/industries in your territory
• Leverage marketing campaigns to develop cost-effective solutions for customers
• Coordinate with internal functions to provide exceptional customer service
• Manage opportunities across the business to ensure timely follow-up.

Territory Account Manager

Business Development Rep

• Initiate and maintain high-level relationships with strategic accounts at the senior and executive level.
• Enhance Finning’s market presence and competitiveness by actively engaging in industry communities and fostering relationships.
• Provide strategic leadership for business development execution across multiple industry verticals.
• Build and maintain strong partnerships with Caterpillar and key vendors at all levels.
• Lead the preparation and management of Rental Equipment Programs and Master Supply Agreements.
• Oversee the development and submission of tenders and RFQs.
• Drive new business opportunities by leveraging existing networks and cultivating new relationships.
• Identify, assess, and prioritize development opportunities for Finning Power Systems.
• Manage key and national accounts, ensuring long-term relationships and alignment with customer objectives.
• Develop and implement effective reporting to keep stakeholders and senior leadership informed on key metrics.

Strategic Business Development Manager – Power & Data Centers

Sales

• Drive new business with a true hunter mindset, focusing on growth and market penetration within your assigned sector.
• Represent one specialized area of Finning’s business, such as: Construction, Rentals, Power & Energy, Mining.
• Build and nurture strong relationships with customers in your sector, becoming a trusted advisor and partner.
• Develop and execute strategic territory plans to maximize growth, profitability, and customer satisfaction.

Recruitment

• Develop and execute strategic sourcing plans using job boards, social media, networking, referrals, and proactive search efforts.
• Build and maintain a strong candidate pipeline for current and future vacancies through continuous sourcing and market engagement.
• Conduct candidate screening and interviews to assess qualifications, experience, and cultural alignment.
• Manage the full‑cycle recruitment process from job posting to offer negotiation and onboarding.
• Partner with hiring managers to understand staffing needs, provide recruitment guidance, and support workforce planning.
• Ensure all recruitment practices comply with employment legislation, internal policies, and collective agreement requirements.
• Collaborate with Labour Relations, Compensation, Benefits, HR, and other SMEs to provide integrated and informed support.
• Strengthen Finning’s employer brand by developing compelling job postings, participating in recruitment events, and leveraging marketing and communications channels.
• Conduct phone screens, schedule interviews, and manage candidate communications.
• Update and maintain accurate records in the Applicant Tracking System (ATS).
• Analyze recruitment data to track progress, forecast hiring needs, and support strategic decision‑making.
• Partner with hiring managers daily on candidate updates, interview results, and next steps.
• Participate in job fairs, campus engagements, or industry events to promote Finning as an employer of choice.

Talent Acquisition Partner

Account Executive

• Build and maintain relationships with new, existing, and lapsed customers, converting prospects into repeat accounts and achieving annual sales targets.
• Develop structured account plans and schedule visits to maximise efficiency and customer satisfaction.
• Maintain accurate account details, engine population data, and sales opportunities. Provide timely forecasts and performance reports.
• Prepare accurate parts and service quotations, track progress, and follow up to secure sales or provide feedback on lost opportunities.
• Utilise promotional campaigns and leads from Inside Sales to identify growth opportunities within your territory.

Parts Sales Representative

Consultant

• Manage complex disability cases (occupational and non-occupational) including short- and long-term disability, workplace injuries, substance-related files, accommodation requests, and other medical leaves from initiation to resolution
• Consult and educate stakeholders on processes and legislation (privacy, Human Rights, Duty to Accommodate, workers’ compensation)
• Develop, improve and follow relevant policies and best practices to enhance disability management programs
• Provide expert consultation on Duty to Accommodate, Human Rights, privacy legislation, disability best practices, workers’ compensation processes, and internal policies
• Lead the coordination and communication between internal stakeholders and external providers to ensure aligned expectations, timely updates, and effective case progression
• Identify process gaps and contribute to ongoing improvement by refining procedures, policies, tools, and best practices used within the disability management program
• Collaborate on and contribute to strategic initiatives and project work related to disability management, employee well‑being, and organizational practices
• Prepare written submissions for WCB appeals, cost relief requests, legal inquiries, and other external information requests ensuring accuracy, clarity, and compliance
• Maintain accurate, confidential case files and documentation to ensure compliance with legislation, insurer requirements, and internal standards.

Disability Management Consultant

• Lead all commercial interactions between Finning and our valued customers.
• Drive business growth through the development and execution of comprehensive business plans, tailored sales strategies, and targeted marketing initiatives.
• Negotiate and execute mining contracts, quoting and sale of new, used and rebuilt equipment.
• Develop a customer account management plan that encompasses all elements of customer activity that can be used as a complete customer strategy.
• Support regional and other internal teams in order to influence and maximize the customer experience.
• Be an ambassador of the Finning safety culture and ensure that the safety practices of the customer and Finning are aligned.
• Communicate and develop account status with the global CAT relationship.
• Understand and develop government and indigenous relations as well as ESG initiatives.

Mining Account Manager

Application Engineer

• Accompany sales representatives at customer meetings and site visits
• Provide advice on the cost and feasibility of proposed solutions
• Supply technical knowledge and designs through precise calculations and detailed drawings
• Engage directly with customers to address engineering and technical inquiries
• Advise management and depot managers on project-specific purchases
• Prepare and hand over detailed project documentation and specifications to the Depot Team
• Provide Project Management support to the Depot Manager when necessary
• Ensure that specified projects are appropriately evaluated with regard to technical performance
• Ensure that all work is properly administered in accordance with Finning Power Rental policies and procedures.

Applications Engineer

• Accompany sales representatives at customer meetings and site visits to ensure comprehensive understanding and fulfillment of technical requirements
• Carry out Full Caterpillar installation Audit requirement and fully document
• Provide advice on the cost and feasibility of proposed solutions
• Supply technical knowledge and designs through precise calculations and detailed drawings
• Engage directly with customers to address engineering and technical inquiries
• Advise management and depot managers on project-specific purchases and specialized cross-rent options to meet customer needs effectively
• Prepare and hand over detailed project documentation and specifications to the Depot Team to ensure that execution meets customers’ expectations
• Project Management support to the Depot Manager when requested due to high business activity
• Ensure that specified projects are appropriately evaluated with regard to technical performance
• Ensure that all work is properly administered in accordance with Finning Power Rental policies and procedures

Operations

• Champion a healthy and safe work environment by ensuring compliance with all safety practices, policies, and training requirements.
• Conduct monthly safety audits and lead initiatives to meet or exceed TRIF and LTI targets, striving for zero incidents.
• Provide clear and effective leadership to branch employees through role guidance, coaching, mentoring, and performance management.
• Share Employee Opinion Survey (EOS) results, solicit feedback, and develop action plans to improve engagement.
• Manage day-to-day branch operations, including planning, scheduling, and execution of field and shop repairs.
• Oversee branch financial performance, including budgeting, forecasting, and reporting on key metrics related to People, Quality, Velocity, and Cost.
• Ensure successful execution of Finning’s Service Excellence Operational process and customer service commitments.
• Resolve customer issues promptly, including goodwill settlements, warranty variances, and service re-dos.
• Drive continuous improvement initiatives to maximize recovery of components from Caterpillar and OEM partners.
• Build and maintain strong relationships with customers, union representatives, and internal teams to foster collaboration and operational success.
• Monitor operational KPIs and communicate results to branch employees.
• Engage with customers to ensure satisfaction and resolve concerns.
• Review service work and invoicing, managing contract execution where applicable.
• Support employee development through training plans and career growth opportunities.
• Ensure compliance with provincial safety standards for service trucks.

Mining Operations Manager

• Responsible for driving Finning Power Rental solutions to current and potential customers.
• Provide technical information on products and services.
• Generate high-quality sales leads and identify customer requirements.
• Nurture existing client relationships to develop new opportunities.
• Develop and execute a Sales Plan for the segment and territory.
• Prepare and deliver quotes, technical presentations, and attend marketing events.
• Ensure all monies are received within agreed payment terms for the customer base.
• Maintain effective working relationships with Technical Operations, Applications, Finance, and wider business teams.

Area Sales Manager – Rental

• Generate high-quality sales leads, identify customer requirements, win new customers, and nurture existing client relationships
• Develop and execute a Sales Plan for the segment and territory
• Ensure all monies are received within agreed payment terms for the customer base
• Develop and maintain effective working relationships with Technical Operations, Applications, Finance, and wider business teams

Area Sales Manager

General Counsel

• Collaborate and partner with key business stakeholders on complex transactions and growth opportunities, specifically on complex, high-value customer service and supply contracts in key industries of mining, power systems and construction
• Collaborate and partner with key business stakeholders on complex and high value regional and global procurement contracts
• In collaboration with the Associate General Counsel, advise and support in other key areas of business operations, which may include: Technology – legal support on key digital and information technology opportunities, Litigation Management – provide guidance on legal and insurance claims; manage external counsel, Commercial Real Estate – including support of buying, selling and leasing strategies and transactions, Privacy and Cyber Security – including collaborating with regional Associate General Counsels and external counsel to ensure compliance with applicable privacy and data security obligations and best practices, Environment, Health & Safety – including supporting compliance, policy development and overseeing workplace investigations, Employment – including providing support on employment contracts, investigations and policy development, human rights and labour matters
• Provide other support to General Counsel and Associate General Counsel as may be required in a dynamic regulatory environment
• Lead and manage direct and indirect reports – mentor legal counsel and legal support staff, efficient delegation and oversight of legal work

Senior Legal Counsel

Communications

• Work with the communications team to track down story details needed for internal or external stories.
• Draft and edit story content for internal or external stories.
• Support the development of the weekly Traction Roundup newsletter by compiling submissions, editing copy, laying out the newsletter or finding photos/videos for publication.
• Provide accurate and timely responses to project requests.
• Safeguard confidentiality of projects, meetings, and sensitive information at all times.
• Represent Finning ethically and professionally in all interactions with internal and external stakeholders.
• Support the maintenance of the Finning intranet called Traction by adding, deleting or updating content or pages on the site.
• Assist in organizing meetings, events, and learning sessions that align with communications’ goals.
• Track participation, feedback, and outcomes of communications initiatives.
• Prepare reports for leadership on communication program impact and opportunities.

Communications Intern

Engineer

• Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
• Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
• Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with information for the work required.
• Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
• Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
• Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.

Territory Account Manager

Strategic Business Development Manager – Power & Data Centers

Sales

Talent Acquisition Partner

Parts Sales Representative

Disability Management Consultant

Mining Account Manager

Applications Engineer

Applications Engineer

Mining Operations Manager

Area Sales Manager – Rental

Area Sales Manager

Senior Legal Counsel

Communications Intern

Generator Engineer – CHP