Fingerprint

Backend Engineer

• Design, develop, and optimize backend systems for real-time data processing and web services.
• Build scalable APIs and backend infrastructure that support millions of requests per day.
• Work with cross-functional teams to integrate backend components with other services, ensuring performance and scalability.
• Collaborate with the product and engineering teams to improve fraud detection signals.
• Conduct debugging, and testing of backend systems to ensure reliability and efficiency.
• Drive best practices for backend development and architecture, fostering a culture of continuous improvement.
• This role includes participation in a shared on-call rotation.

Senior Backend Software Engineer, GOlang

Technical Product Manager

• Define and drive the product strategy for technical areas including our Platform, management and server APIs, and JavaScript Agent.
• Partner with Engineering Management and Product Marketing team to ship and launch scalable, secure, and performant systems.
• Create clear roadmaps that align with customer needs, business goals, and architectural strategy.
• Partner with customer success to drive technical product discovery, requirements gathering, and cross-functional planning with stakeholders.
• Deliver crisp, lean PRDs that capture user requirements and the “why’s” behind them.
• Create powerful documentation that helps drive adoption and developer success.
• Develop frameworks and KPIs for evaluating success and product quality across API and platform initiatives.

Technical Product Manager, APIs and Platform

Infrastructure Engineer

• Architect and deliver AWS infrastructure using Terraform (modular, reusable, versioned IaC) across multiple accounts and environments
• Design, deploy, and harden EKS clusters (networking, autoscaling, security, ingress, service mesh optional) and standardize app deployment patterns
• Implement GitOps with Argo/Argo CD (ApplicationSets, sync policies, RBAC, SSO, secrets management, progressive delivery)
• Build CI/CD pipelines with GitHub Actions (reusable workflows, artifact strategy, rollouts/rollbacks, automated quality gates)
• Define SLI/SLOs and enable observability with metrics, logs, traces, alerting, and runbooks using best-in-class tools
• Drive platform reliability and security: patching, upgrades, backups, disaster recovery, IAM least privilege, secrets, and compliance guardrails
• Optimize performance and cost: autoscaling, right-sizing, spot/on-demand strategies, efficiency dashboards
• Partner with developers to create golden paths, templates, and documentation that accelerate safe delivery
• Participate in on-call, lead incident RCAs, and drive improvements through code and process changes

Senior Cloud Infrastructure Engineer

Machine Learning Engineer

• Design, build, and maintain production-grade ML solutions and infrastructure that power fraud detection
• Take AI & ML applications from prototype to production, partnering closely with data scientists and cross-functional teams
• Architect end-to-end ML infrastructure: feature engineering, data pipelines, model serving, CI/CD, observability, and retraining
• Lead development for ML systems with focus on performance, scalability, and maintainability
• Collaborate across teams (data scientists, data engineers, platform teams, business stakeholders) to align solutions with product needs
• Champion MLOps best practices: versioning, experimentation, testing, deployment, and monitoring of ML models
• Develop reusable components, templates, and automation to scale ML development
• Own features from concept to deployment and ensure seamless integration with platform components
• Participate in a shared on-call rotation

Senior Machine Learning Engineer

Android Engineer

• Lead development and evolution of Android products including Fingerprint Android PRO SDK and OSS SDK
• Design and implement detection signals; improve performance, stability, and reliability
• Maintain and advance open-source SDK and showcase app; build Device Intelligence Demo App features using Jetpack Compose
• Provide technical expertise and insights to product and analytics teams (e.g., assess Android market data)
• Research and prototype new methodologies to enhance fraud prevention capabilities and efficiency
• Conduct post-deployment analysis on collected data and collaborate on server-side logic and detection systems
• Work cross-functionally with backend engineers, product managers, and security researchers to deliver features end-to-end

Senior Android Engineer

Account Executive

• Develop, manage, and close business within your region for commercial accounts
• Lead the entire sales cycle from initial outreach through contract negotiations and closing
• Drive revenue growth through both new customer acquisition and expansion of existing accounts
• Build strong relationships with technical buyers and decision-makers
• Focus on land-and-expand sales strategies and outbound pipeline generation

Commercial Account Executive

• Develop, maintain, and scale backend services and infrastructure that power Fingerprint's fraud detection solutions.
• Design, develop, and optimize backend systems for real-time data processing and web services.
• Build scalable APIs and backend infrastructure that support millions of requests per day.
• Own features from concept to deployment and ensure seamless integration with other components in the platform.
• Collaborate with cross-functional teams, including product and engineering, to integrate backend components and improve fraud detection signals (browser bot detection, VPN detection, VM detection).
• Conduct performance tuning, debugging, and testing of backend systems to ensure reliability and efficiency.
• Drive best practices for backend development and architecture, fostering a culture of continuous improvement.

Backend Engineer, Golang

• Establish, handle, and manage relationships between Fingerprint and senior executives of client and prospect companies
• Establish an understanding of the customer's CTO/CPO key business initiatives/objectives and present how our platform can help them achieve their goals
• Make sales presentations to customers and prospects at all levels
• Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.)
• Interface and develop professional relationships with existing clients and prospects throughout organizational levels
• In collaboration with marketing, develop and execute demand generation campaigns
• Coordinate and actively participate in contract negotiations
• Act as representative of Fingerprint at industry conferences and association meetings
• Develop and maintain in-depth knowledge of Fingerprint’s solution offerings
• Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing
• Consistently meet or exceed quota expectations

Senior Enterprise Account Executive

Customer Success Manager

• Act as trusted advisor for strategic customers to onboard, increase user adoption, ensure renewal
• Own health and retention of accounts starting from contract execution; manage post-sales lifecycle from onboarding through growth and renewal
• Manage portfolio of clients and ensure high product satisfaction
• Create plans focusing on measurable outcomes and guide complex global organizations
• Conduct regular meetings to drive product adoption by linking capabilities with critical business workflows
• Help create, define and achieve goals and KPIs based on customer's North Star metric
• Partner with sales, product, support to deliver seamless experience and maximize customer value
• Provide best practice recommendations and expert-level application support
• Proactively identify risks, escalate issues and drive mitigation strategies
• Work with product development and technical support to resolve customer issues
• Monitor client portfolio health and manage escalations and churn risks
• Strategize with Sales to identify expansion and growth opportunities
• Conduct virtual meetings with internal and external customers
• Some travel required

Strategic Customer Success Manager

Technical Customer Success

• Serve as the technical point of contact for enterprise customers, providing guidance on deployment, integration, and optimization
• Lead technical onboarding for new strategic customers, ensuring smooth setup tailored to requirements
• Provide ongoing technical support and troubleshooting to enterprise clients
• Advocate for customers internally, capturing feedback and shaping product direction with product and engineering teams
• Drive product adoption and align Fingerprint roadmap with customer priorities
• Build and maintain strong relationships with key technical and business stakeholders within enterprise accounts
• Monitor and analyze customer health metrics and usage data; create reports highlighting trends, risks, and opportunities

Customer Success Engineer

• Own the full sales cycle: from prospecting and discovery to closing and post-sale expansion in partnership with Customer Success
• Build and manage strong relationships with senior-level decision-makers (CTO, CPO, VP Engineering, etc.) across target accounts
• Map stakeholder priorities and align Fingerprint’s value proposition to their business and technical goals
• Deliver compelling, tailored presentations to technical and executive audiences
• Collaborate with marketing to plan and execute demand generation initiatives within your territory
• Navigate and lead complex contract negotiations
• Represent Fingerprint at key industry events and conferences
• Stay on top of product developments, market trends, and the competitive landscape to craft win strategies
• Consistently meet or exceed your revenue goals