Fin-X

Support Engineer

• Triage and support for potential system errors;
• Analysis of incident reports to propose continuous improvements;
• Liaison with the technology team;
• Data integration;
• Preparation of environments for clients;

IT Support Analyst

Financial Planning and Analysis

• Support accounts payable and receivable routines
• Record, verify and organize invoices
• Assist with bank reconciliations and statement controls
• Support preparation and updating of financial reports and spreadsheets
• Monitor cash flow under supervision
• Organize documents and assist with financial closings
• Liaise with internal teams to align information

Junior Finance Associate — Entry Level

Frontend Engineer

• Manutenção funcional da aplicação
• Debugar aplicação
• Code Review
• Pair Programming
• Refinamento de tarefas
• Previsibilidade de entregas

Desenvolvedor Front-End Pl

Backend Engineer

• Define robust technical solutions and provide strategic support to the team.
• Independently resolve highly complex technical and business problems.
• Create clear, comprehensive documentation to ensure alignment and scalability.
• Participate in strategic decisions and technical refinements, ensuring code quality.
• Conduct thorough code reviews, upholding best practices and high standards.
• Actively participate in agile rituals and in resolving technical impediments.
• Ensure compliance with SLAs and delivery deadlines.
• Perform deep analyses to identify and resolve root causes of critical issues.

Senior Back-End Developer

Product Manager

• Deeply understand the vision, objectives and priorities defined by the PM
• Translate strategic guidelines into clear features, flows and requirements
• Conduct functional discovery based on hypotheses and direction from the PM
• Interact with customers, implementation and operations teams to understand real pain points
• Map AS-IS and TO-BE processes
• Design the solution in Figma
• Create clear, structured functional and non-functional requirements
• Detail user stories with objective acceptance criteria
• Serve as the product’s functional reference / subject-matter expert for technical teams
• Lead refinements and support tactical backlog planning
• Work closely with implementation and Customer Success teams
• Ensure the designed solution is implementable and aligned with real-world processes

Product Owner – Product & Functional Design

Analyst

• Triage of incoming requests, routing tickets to the appropriate team or queue
• Handling tickets for account/login creation and clarifying user inquiries
• Deep understanding of the platform, its features, and expected behavior in response to requests
• Chat support for both medical secretaries and physicians
• Monitoring Business Intelligence (BI) for data analysis and process optimization
• Participation in regular meetings with clients
• Presenting and validating solutions with clients
• Creating releases for platform updates and improvements
• Continuous development of knowledge about the platform

Customer Support Analyst, Level 1

Manager

• Define and implement the national sales strategy, targets and KPIs, aligned with the executive team and the company’s growth plan.
• Lead and develop regional sales teams, ensuring ongoing training, process discipline and high performance.
• Manage the sales funnel, forecasts and key commercial KPIs, proposing corrective actions and productivity improvements.
• Engage in complex negotiations and market expansion initiatives, strengthening long-term relationships with key clients.
• Collaborate with Marketing, Product and other departments to define value propositions, commercial policies, pricing and incentive campaigns.