Develop and maintain business account relationships, serving as the primary point of contact
Regular proactive outreach to business customers via phone or email efforts
Monitor slack, email and phone for client outreach, and respond to inquiries
Maintain a level of business, system, process and procedure knowledge
Answer basic billing questions, provide invoices/receipts, and manage payment methods
Develop and maintain internal relationships with various departments/business partners
Build and maintain relationships with external partners like Fedex

Requirements

Working knowledge of air filters and HVAC systems
Comprehensive knowledge of Pipedrive
Comprehensive knowledge of Supplybuy
Comprehensive knowledge of Django Admin and Customer Dashboard
Thorough Knowledge of Gmail and email systems
General knowledge of Just Call
General knowledge of ZoomInfo
General knowledge of Google Suite
General knowledge of Microsoft 360
General knowledge of Adobe Acrobate

Benefits

Competitive salary
Comprehensive benefits package including health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PipedriveSupplybuyDjango AdminCustomer DashboardGmailJust CallZoomInfoGoogle SuiteMicrosoft 360Adobe Acrobat

Soft Skills

relationship managementcommunicationproactive outreachclient engagementcollaborationproblem-solvingcustomer serviceorganizational skillsprocess knowledgebilling management