Senior Sales Engineer
Atlan Stormwater
GoJavaPythonSQL
Technical Account Manager
Figma
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $136,000 - $288,000 per year
Job Level
Mid-LevelSenior
Tech Stack
JavaJavaScriptPython
About the role
- Offer technical onboarding, implementation, and adoption support for customers applying Figma's Platform, guiding designer and engineering teams through workflow integration and standard methodologies
- Consult on custom plugin development, helping customers extend Figma's capabilities to meet their unique technical requirements
- Deliver product integration consultation and post-sale Enterprise API guidance to enable seamless technical implementations
- Support completion of security questionnaires in a cross functional team
- Help lead complex technical deployments for enterprise and strategic accounts, coordinating between customer technical teams and internal partners
- Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems
- Collaborate with Product and Engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs
- Build technical documentation, best practices guides, and enablement materials to scale customer success efforts
- Work together with Customer Enablement Managers, Solutions Consultants, and Account Executives to ensure comprehensive customer success
Requirements
- 5+ years of experience in technical customer success, solutions engineering, or technical account management in a SaaS organization
- Strong technical background with hands-on experience in APIs, enterprise integrations, and identity management systems
- Programming experience (JavaScript, Python, Java, or similar) with ability to read/debug code and provide technical guidance
- Proven track record managing complex technical implementations and multi-stakeholder projects
- Excellent communication skills with ability to present technical concepts to both technical and business audiences
- Experience with enterprise software deployments, security requirements, and compliance frameworks
- Customer-first, consultative approach to solving technical challenges and driving adoption
- (Nice to have) Experience using Figma or working with design and developer collaboration tools
- (Nice to have) Frontend development experience and familiarity with design-to-code workflows
Benefits
- Equity to employees
- Health, dental & vision
- Retirement with company contribution
- Parental leave & reproductive or family planning support
- Mental health & wellness benefits
- Generous PTO
- Company recharge days
- Learning & development stipend
- Work from home stipend
- Cell phone reimbursement
- Sales incentive pay for most sales roles
- Annual bonus plan for eligible non-sales roles
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
APIsenterprise integrationsidentity management systemsJavaScriptPythonJavatechnical documentationsecurity requirementscompliance frameworksfrontend development
Soft skills
communication skillsconsultative approachcustomer successcollaborationproblem-solvingproject managementtechnical guidanceinfluencingpresentation skillscross-functional teamwork
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