Fidelity Investments

Senior Manager, Journey Orchestration, Advanced Email Capabilities

Fidelity Investments

full-time

Posted on:

Location Type: Hybrid

Location: New Hampshire, New Jersey, Rhode Island • 🇺🇸 United States

Visit company website
AI Apply
Apply

Salary

💰 $85,000 - $171,000 per year

Job Level

Senior

Tech Stack

Cloud

About the role

  • Passionate about building and delivering the best digital channel experience
  • Data-informed decisions fuel the strategies you develop
  • Join the Marketing Automation & Lead Management team to build and automate journeys using real-time personalization that provide relevant and timely content to our audiences.
  • Blend your email expertise with a test and learn approach to drive engagement and deliver optimized experiences to our clients.

Requirements

  • Apply journey orchestration platforms and technologies (CDP, Salesforce Marketing Cloud, analytics) to build and automate journeys and event-based triggers, segmentation and real-time personalization
  • Deep understanding of marketing automation and multichannel lead generation strategies, and expertise in building omnichannel journey workflows
  • Experience working in Salesforce Marketing Cloud, or similar marketing automation tool and with Salesforce CRM
  • Collaborate with key partners across marketing in journey orchestration planning
  • Identify and advocate for advancements in automation capabilities to drive productivity and client satisfaction
  • Understand data sources to integrate with systems ensuring a unified view of customer interactions
  • Understand and demonstrate the latest capabilities in marketing automation, marketing journey builder, and the connection between digital marketing and lead cultivating
  • Maintain an open and collaborative test and learn approach across marketing channels with an emphasis on optimizing content, tactics, and channel mix to improve business outcomes
  • Maintain oversight of all journeys to ensure they are operational and performing as expected
  • Document and optimize data flow through systems, guiding the integrations between SFMC and CRM systems
  • Partner with marketing effectiveness, marketing analytics and sales support teams to establish shared marketing-sales performance reporting
  • Integrity and purpose with a strong sense of accountability owning successes and failures
  • Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging collaborators and senior resources.
Benefits
  • comprehensive health care coverage and emotional well-being support
  • market-leading retirement
  • generous paid time off and parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing automationjourney orchestrationreal-time personalizationmultichannel lead generationomnichannel journey workflowsdata integrationanalyticsemail marketingSalesforce Marketing CloudSalesforce CRM
Soft skills
collaborationorganizational skillsaccountabilityjudgmentadaptabilitycommunicationproblem-solvingtime managementprioritizationcreativity
Caesars Entertainment

Marketing Manager

Caesars Entertainment
Mid · Seniorfull-time$59k–$140k / yearNevada, New Jersey · 🇺🇸 United States
Posted: 3 hours agoSource: edmn.fa.us2.oraclecloud.com
Nestle

Marketing Innovation Manager

Nestle
Mid · Seniorfull-time$120k–$150k / yearFlorida, Illinois, New Jersey, New York · 🇺🇸 United States
Posted: 3 days agoSource: jobdetails.nestle.com
WilkinGuttenplan

Marketing Intern

WilkinGuttenplan
EntryinternshipNew Jersey · 🇺🇸 United States
Posted: 4 days agoSource: apply.workable.com
Gilead Sciences

Director, Marketing Sciences

Gilead Sciences
Leadfull-time$206k–$293k / yearCalifornia, New Jersey · 🇺🇸 United States
Posted: 5 days agoSource: gilead.wd1.myworkdayjobs.com
CloudTableau