Fiddler AI

Technical Product Manager

• Evolve the messaging and positioning strategy for AI Observability, ensuring it resonates across C-level, technical, and practitioner audiences.
• Craft compelling narratives that connect technical depth with business outcomes, differentiating our offerings from competitors.
• Influence product roadmap and strategy by bringing in customer, competitive, and market perspectives.
• Build scalable enablement programs for sales and solutions engineering.
• Deliver pitch materials, competitive battlecards, and objection-handling frameworks.
• Act as a thought partner to Product and Sales ensuring consistent execution and alignment.
• Lead ongoing market analysis, identifying key trends in AI observability, customer adoption patterns, and regulatory impacts.
• Maintain an up-to-date competitive landscape, developing playbooks to arm the field with effective differentiation strategies.
• Partner with the Marketing team to elevate our voice in the market and influence category definitions.

Senior Technical Product Marketing Manager

Full-stack Engineer

• Own the integration surface end-to-end
• Make OpenTelemetry core
• Define agentic semantic conventions and mapping
• Lead distributed ingestion and processing systems
• Build for enterprise scale and trust
• Champion developer experience
• Spearhead new evaluation and metric capabilities
• Raise operational maturity
• Build the team & culture

Staff Software Engineer

Sales Development Rep

• Generate qualified opportunities by identifying, researching, and engaging key decision-makers across target enterprise accounts.
• Create consistent, high-quality pipeline for Account Executives through a mix of inbound follow-up, outbound prospecting, and strategic multi-channel outreach (email, phone, LinkedIn, events).
• Collaborate with Marketing and Sales to refine messaging, optimize campaigns, and drive continuous improvement in conversion rates and lead quality.
• Master Fiddler’s platform story—clearly articulate our value proposition, differentiators, and impact on enterprise AI trust, governance, and performance.
• Achieve and exceed monthly and quarterly targets, including meetings booked, qualified opportunities generated, and conversion rates.
• Document and analyze prospect interactions in Salesforce to provide insights and feedback loops to Marketing and Product teams.

Senior Sales Development Representative

Recruitment

• Drive full-cycle recruiting across GTM and EPD, partnering directly with leaders, delivering consistent, high-quality hires that raise the talent bar.
• Serve as a trusted advisor to hiring leaders on calibration, candidate quality, and closing, ensuring every hire is assessed on long-term potential and fit, not just credentials.
• Proactively identify and engage exceptional talent across industry and academia, building relationships before roles open so we're never starting from zero.
• Build and refine recruiting processes, workflows, and interview structures that make Fiddler's hiring scalable, repeatable, and a model for what great talent acquisition looks like at a high-growth AI company.
• Bring sharp, consistent people judgment to every evaluation, assessing candidates on who they're becoming, not just where they've been.
• Create and manage targeted outreach campaigns and bias-free evaluation frameworks that improve both the quality and diversity of our candidate pipeline.
• Manage 8–12 open roles simultaneously with the organization and discipline to keep every search moving without sacrificing candidate experience.
• Enhance Fiddler's employer brand with candidates so that every interaction, regardless of outcome, leaves people wanting to work here

Senior Recruiter – Team Lead

Solutions Engineer

• Drive successful onboarding experiences. Partner closely with a Fiddler Delivery Manager to architect and implement onboarding solutions, aligning customer goals with Fiddler’s capabilities, and ensuring deployments are delivered on time, with precision, and with clear success criteria met.
• Be the trusted technical partner our customers rely on. You’ll build strong relationships with data science and ML engineering teams, guiding them through every stage of their AI observability journey and ensuring they realize measurable value from Fiddler.
• Champion the customer voice across Fiddler. Lead ongoing technical engagements, status syncs, roadmap discussions, QBRs, and escalation management; to ensure customer feedback influences our product roadmap and long-term strategy.
• Become a domain expert in AI Observability. Master Fiddler’s platform and help customers operationalize observability best practices improving model transparency, performance monitoring, and compliance across their ML lifecycle.
• Deliver seamless integrations and technical success. Write custom integration code that connects Fiddler to customer data ecosystems using tools like Snowflake, Airflow, MLflow, S3, Kafka, and more; ensuring robust, scalable, and secure pipelines.
• Accelerate platform adoption. Build and refine integration patterns between Fiddler and common data platforms, workflow tools, and ML infrastructures to reduce time-to-value for new customers.
• Uncover and drive expansion opportunities. Identify new ways Fiddler can provide impact; whether through advanced observability use cases, expanded integrations, or deeper model governance, helping drive renewals and growth.

Solutions Architect, Customer Success

Developer Relations

• Educate. Be an industry thought leader and evangelist for the Fiddler AI Control Plane
• Speak. Represent Fiddler at conferences, industry events, and meetups
• Create. Build thought-provoking, viral, and fun content and conversations across podcasts, videos, blogs, whitepapers, social threads, GitHub repos, tutorials, interactive tools, lightweight apps, and prototypes
• Nurture. Build relationships with, be present and be engaging in online communities
• Connect. Speak directly with our users about their pain points and needs. Give demos as needed.
• Influence. Advocate for the needs of our community and bring their feedback back to the product and marketing teams
• Extend. Identify partnership opportunities with complementary projects and companies in the agentic AI ecosystem to broaden Fiddler's reach

Manager

• Build and scale account-based programs that drive engagement, pipeline, and revenue.
• Lead ABM strategy and execution across priority accounts, segments, industries, personas, and pipeline goals.
• Build integrated campaigns across email, paid media, webinars, events, content, digital, SDR activation, executive engagement, and sales plays.
• Develop account journeys, campaign themes, content plans, messaging, landing page concepts, sales enablement, and follow-up motions.
• Use AI to improve account research, personalization, content repurposing, messaging tests, campaign QA, reporting, and performance analysis.
• Use data, intent signals, enrichment, engagement insights, and funnel reporting to improve targeting, orchestration, and conversion.
• Continuously test and optimize messaging, audiences, channels, offers, content formats, and sales follow-up.