FICO

Account Manager

• Own a portfolio of key/strategic partners, serving as the primary contact and trusted advisor to the account.
• Establish and maintain strong relationships within key partner accounts to ensure alignment and drive mutual business outcomes.
• Co-develop and execute joint go-to-market plans that drive revenue growth, adoption, and deepen market penetration.
• Partner closely and collaborate with other B2B segments (MCM/CL/Auto) to understand their strategic goals and align the PAM goals to them.
• Be a trusted advisor, both internally and externally, to drive the proper messaging and awareness for different solutions (i.e. UltraFICO/Plaid, DLP, 10T, etc.).
• Join meetings with team members from other segments to be the solution specialist for the strategic solutions owned by our team (UltraFICO, DLP, etc.).
• Lead partner enablement by delivering training, sales tools, and product education that help partners effectively position and sell FICO Scores to their clients.
• Collaborate with internal teams (marketing, product, analytics) to align partner needs to our innovations/roadmap.
• Advocate for partners internally, capturing feedback and translating it into product improvements, new features, and differentiated solutions by vertical.
• Negotiate and manage partner agreements, including renewals, expansions, and commercial terms, in coordination with internal teams (legal/finance).
• Maintain accurate client records and pipeline activities in CRM systems and track to KPI’s/KPM’s.
• Monitor partner performance including revenue, pipeline, and market penetration; analyze data to surface insights and recommend actions to optimize growth.
• Own the Strategic Business Plan development along w/ internal & external stakeholders and use as a living document to drive future growth and progress.
• Stay current on the competitive landscape, regulatory changes, and industry trends to expertly help partners leverage FICO solutions to drive business outcomes.
• Be the “face of FICO” to strategic partners and the broader industry through client meetings, conferences, speaking engagements, and promotion of FICO initiatives.

Partner Account Manager

Data Scientist

• Presales solution design & value articulation, explaining to clients the analytic details of FICO Scores products, features, analytics and services.
• Partnership with Scores Sales Executives and Client Success Managers to understand client business objectives, use cases, decision criteria, and to ensure informed handoff from presales to post‑sale execution.
• Design and articulate FICO Score solution configurations aligned to client needs, regulatory context, and operational realities.
• Lead technical discovery sessions, solution walkthroughs, and value‑based discussions with client stakeholders.
• Translate analytics, model performance, and score usage into clear business and ROI narratives for executive and technical audiences.
• Support presales activities across new logo, expansion, and renewal motions, including solution positioning and packaging.
• Contribute to pricing discussions by providing technical input, usage assumptions, and solution complexity considerations.
• Partner cross functionally with Sales, Analytics and Clients Success, to support RFx responses, proposals, and deal review materials.
• Review and validate client‑facing materials (presentations, ROI models, solution summaries) for accuracy and relevance.

Senior Manager, Presales Data Science

• Pre-sales solution design & value articulation, explaining to clients the analytic details of FICO Scores products, features, analytics and services.
• Partnership with Scores Sales Executives and Client Success Managers to understand client business objectives, use cases, decision criteria, and to ensure informed handoff from presales to post‑sale execution.
• Design and articulate FICO Score solution configurations aligned to client needs, regulatory context, and operational realities.
• Lead technical discovery sessions, solution walkthroughs, and value‑based discussions with client stakeholders.
• Translate analytics, model performance, and score usage into clear business and ROI narratives for executive and technical audiences.
• Support presales activities across new logo, expansion, and renewal motions, including solution positioning and packaging.
• Contribute to pricing discussions by providing technical input, usage assumptions, and solution complexity considerations.
• Partner cross functionally with Sales, Analytics and Clients Success, to support RFx responses, proposals, and deal review materials.
• Review and validate client‑facing materials (presentations, ROI models, solution summaries) for accuracy and relevance.

Director, Presales Data Science

Security Engineer

• Architect and lead the implementation of AI-powered solutions to automate GRC workflows, including risk assessments, control monitoring, evidence collection, and policy management.
• Serve as the technical voice for AI adoption within the Cyber Security GRC program, defining strategy and roadmap for integrating AI/ML tools across compliance, risk management, and audit functions.
• Lead and coordinate complex, high-visibility audit engagements, ensuring stakeholder readiness and timely remediation of findings — leveraging AI tools to streamline evidence gathering and reporting.
• Drive the development of intelligent dashboards, risk signal automation, and natural language processing (NLP) tools to improve GRC transparency and decision-making for leadership.
• Identify opportunities to reduce manual, repetitive GRC processes through automation and AI augmentation, and champion the adoption of these improvements across the team.
• Partner with Engineering, Product, Legal, and Compliance teams to evaluate AI risk, including the governance of AI/ML models used within FICO products, ensuring alignment with applicable regulations and internal policies.
• Respond to and lead the resolution of complex governance, risk, and compliance inquiries from internal and external stakeholders, including customers and regulators.
• Develop and maintain GRC frameworks and standards aligned to PCI DSS, SOC 2, ISO 27001, ISO 42001, NIST CSF, NIST AI RMF, and emerging AI-specific regulatory requirements (e.g., EU AI Act, NIST AI 600-1).
• Mentor and coach junior and mid-level GRC team members on AI tools, automation techniques, and program best practices to accelerate team capability maturity.
• Act as a subject matter expert and thought leader, representing the GRC team in cross-functional AI governance discussions, customer calls, and industry forums.
• Assist Corporate Compliance and business units with compliance and security-related documentation, and provide expert guidance on GRC matters across the organization.

Principal Cyber-Security Engineer – GRC, AI

• Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.
• Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.
• Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
• Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
• Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
• Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.

Key Account Manager

Backend Engineer

• Design and deploy scalable backend systems and data pipelines
• Build high-quality solutions for data ingestion, transformation, and storage
• Design and implement LLM-powered solutions
• Develop sophisticated prompting strategies and RAG architectures
• Partner with data scientists and ML engineers
• Optimize distributed architectures and implement real-time processing frameworks
• Implement advanced monitoring, testing, and performance optimization techniques
• Define and evolve architectural patterns
• Lead and mentor engineering team members

Senior AI Backend Data Engineer – GenAI

Procurement

• Take ownership of contract negotiations and deal activity.
• Support contract deal activity including handling deals independently and with a team.
• Collaborate with multiple stakeholder teams including Procurement Leadership, Finance, Accounts Payable, Internal Audit, Business Applications, Marketing, Human Resources, Physical Security and Safety, and Legal teams.
• Assist with User Acceptance Testing (UAT) in system migrations and implementations, plus ad-hoc projects.

Senior Procurement Specialist

• Serve as a strategic leader shaping FICO's proactive security posture across Red Teaming, Threat Intelligence, and Threat Hunting
• Own the offensive security strategy end-to-end
• Direct the emulation of sophisticated real-world adversaries to surface hidden risks
• Validate defensive controls and deliver actionable intelligence
• Translate emerging adversary tactics into measurable improvements to FICO's defenses
• Ensure organization maintains a resilient security posture against advanced persistent threats
• Oversee planning and execution of realistic, multi-stage attack simulations

Director – Offensive Security, Red Team

Financial Planning and Analysis

• Own the global partnership strategy end-to-end, setting a clear, ambitious vision for growth across all regions.
• Serve as FICO's most senior point of contact and executive sponsor for the partner, maintaining deep, trust-based relationships.
• Lead a globally distributed team of partner account managers, pre-sales specialists, and channel professionals.
• Take full ownership of the global partnership P&L, driving sustained double-digit revenue growth.
• Direct the development and execution of a comprehensive global partner business plan.

Senior Director, Global Partner Management – Financial Services, Payments

• Own end-to-end OneStream architecture and solution design for our global finance operations, including complex financial modeling.
• Design and manage enterprise-scale data integrations connecting OneStream with Snowflake and multiple source systems (e.g., Oracle EBS, Salesforce, Workday) for executive decision-making.
• Drive system performance optimization through Business Rules refinement, Cube View tuning, and infrastructure monitoring to maintain sub-second response times for global users.
• Design intuitive user experiences and streamlined workflows that enable finance stakeholders to efficiently leverage OneStream capabilities.
• Establish and enforce coding standards, data governance policies, and security protocols to ensure compliance with SOX and internal audit requirements.
• Partner with senior finance leadership to translate strategic business requirements into scalable technical architectures that support long-term organizational growth.
• Provide technical escalation support for critical issues and architect robust disaster recovery protocols to protect enterprise financial data.
• Mentor FP&A and technical teams on architectural best practices, code quality, and system scalability to build organizational OneStream expertise.
• Evaluate and implement emerging OneStream technologies (BI/Relational Blend, Genesis, Sensible AI) to transform financial reporting from static analysis to predictive insights that drive strategic business decisions.

FP&A Director

• Design and deploy scalable backend systems and data pipelines that seamlessly integrate applied AI capabilities into FICO's analytics and decision management platform.
• Build high-quality solutions for data ingestion, transformation, and storage, ensuring reliable, high-throughput data flow for real-time analytics.
• Design and implement LLM-powered solutions for decision automation, fraud investigation, and process automation within FICO's platform.
• Develop sophisticated prompting strategies and Retrieval-Augmented Generation (RAG) architectures tailored to high-stakes, mission-critical applications.
• Partner with data scientists, ML engineers, and product teams to develop microservices and APIs that enable intelligent, data-driven decision-making.
• Optimize distributed architectures and implement real-time processing frameworks to support high-volume, low-latency workloads.
• Implement advanced monitoring, testing, and performance optimization techniques to ensure system reliability, security, and scalability.
• Define and evolve architectural patterns that support FICO's analytics and decisioning solutions at scale.
• Lead and mentor engineering team members, promoting best practices in software development, data engineering, AI integration, and systems design.

Senior/Lead - Backend Engineer, Data Engineer - AI Engineering

Implementation Specialist

• Act as a strategic trusted advisor to VP and C-suite-adjacent stakeholders, shaping multi-year technology roadmaps and enterprise decisioning strategies anchored on FICO platforms.
• Lead the highest-complexity, highest-ambiguity engagements end-to-end — spanning architecture, operating model design, and commercial outcomes.
• Build deep relationships with VP and executive-level stakeholders, driving consensus across organizational and geographic boundaries.
• Serve as the senior cross-functional leader aligning Sales, Product, Engineering, Solution Support, Professional Services, and Partners around unified, long-term customer outcomes.
• Influence the roadmap of FICO platforms by shaping investment themes, product direction, and key trade-offs across decisioning, fraud, analytics, and Intelligent Decisions.
• Establish yourself as a widely recognized authority both internally and in the broader market, representing FICO at industry forums, customer summits, and executive briefings.

Senior Director, Customer Engineering

Affiliate Manager

• Strategic Leadership: Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.
• Solution Innovation: Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.
• Complex Deal Structuring: Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
• Client Advocacy: Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
• Business Growth: Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
• Market Leadership: Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.

Associate Partner

Manager

• Oversee and drive end-to-end product delivery management lifecycle and release management operations for the Product organization.
• Works in a senior leadership role to lead highly technical product delivery, aligning scope and release planning with strategic business objectives.
• Takes ownership and drives teams to quality and on-time delivery using agile methodologies, company-defined delivery standards, and best practices.
• Identifies potential risks and obstacles that could impact product roadmap and release timelines.
• Proactively identifies and develops dependency and risk mitigation strategies.
• Establish and monitor KPIs to measure product delivery effectiveness, quality, and overall success.
• Facilitate culture of continuous learning by regularly conducting product retrospectives and improving established product delivery standards.

Senior Technical Software Delivery Manager

AI Engineer

• Lead, develop, and coach a high-performing engineering team by fostering a culture of aligned autonomy, clear communication, and continuous learning — while actively recruiting top talent and setting clear direction for hiring strategies.
• Partner with stakeholders and product managers to understand business priorities and translate them into actionable engineering roadmaps that harness advanced AI capabilities for meaningful outcomes.
• Drive the design and implementation of AI solutions — including LLM-powered decision automation, fraud detection, and process optimization — to strengthen FICO's position as a market leader.
• Define best practices for model evaluation, governance, and monitoring to ensure AI systems remain accurate, reliable, secure, and compliant at scale.
• Build and maintain systems for continuous model monitoring, A/B testing, backtesting, and drift detection to keep deployed models performing at their best over time.
• Collaborate closely with UX designers, product teams, and engineering leaders to align AI capabilities across the platform and deliver a cohesive user experience.