Key Account Manager

FICO

Key Account Manager at FICO responsible for building strategic relationships with senior executives. Leading negotiations and driving account expansion in financial institutions.

Posted 6/6/2026full-timeRemote • 🇫🇷 FranceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.
Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.
Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.

Requirements

What you’ll need

Demonstrated success in building and managing strategic relationships with senior executives, particularly within large financial institutions.
A track record of structuring and closing complex, multi-million-dollar deals, including SaaS-based solutions that expand existing offerings or integrate into larger solution bundles.
Deep familiarity with banking, credit risk, fraud prevention, account management, or consumer lending.
Experience in applying technologies such as machine learning, AI, decision management, and optimization is highly desirable.
Ability to craft and execute joint business plans that align with client objectives and FICO’s strategic priorities.
A Passion to learn and educate customers and FICO colleagues through presentations, and conversations.
Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.
Able to maintain focus and effectiveness under pressure, adaptable to change, and recover quickly from setbacks.
A team-oriented mindset that values collaboration and leverages the collective strengths of colleagues to deliver exceptional results.
Willingness to travel up to 50% to maintain a close partnership with the client and foster meaningful, face-to-face interactions.

Benefits

Comp & perks

Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

machine learningAIdecision managementoptimizationSaaS-based solutionsbusiness planningcontract negotiationaccount managementsales strategyanalytics

Soft Skills

relationship buildingcommunicationadaptabilityteamworkproblem-solvingpresentation skillsclient advocacystrategic thinkingnegotiationcustomer education