Fencing Supply Group

System Administrator

• Install, configure, upgrade, and maintain ERP applications, databases, middleware, and infrastructure (on-prem, cloud, or hybrid).
• Monitor system performance and availability; troubleshoot and resolve issues in a timely manner, including periodic on-call support.
• Administer ERP security, including user provisioning, RBAC, SoD controls, audit logs, and regulatory compliance (SOX, GDPR, etc.).
• Support and maintain integrations with other business systems (CRM, WMS, MES, BI, e-commerce, APIs, EDI, etc.).
• Partner with business and functional teams to configure workflows, rules, fields, dashboards, and reports.
• Provide Tier 2/3 user support, including root-cause analysis and training as needed.
• Coordinate with external vendors and consultants for updates, maintenance, and issue resolution.
• Participate in ERP projects such as module rollouts, cloud migrations, upgrades, data conversions, and automation initiatives.
• Maintain accurate system documentation, configuration records, and knowledge base content.
• Review system performance metrics and recommend improvements.
• Follow and enforce change management processes for all system updates.
• Manage monthly and bi-annual ERP vendor enhancement releases.

ERP System Administrator