Feld Entertainment

Assistant Concession and Retail Manager

Feld Entertainment

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Assist managing the day-to-day operations and sales team while on traveling tour.
  • Responsible for equipment maintenance, coordinating logistics, maintaining proper inventory and controls.
  • Oversee the tour’s inventory and distribution team members and conduct inventory audits.
  • Train and mentor other staff members and enforce company policies and mitigation procedures.
  • Ensure concessions, merchandise, and photo equipment are clean, working, displayed, and stored properly; repair and replace equipment.
  • Coordinate transportation and placement of trailers, vehicles, ice merchandisers, and equipment; ensure safety during load in/out.
  • Oversee hotel accommodations, room assignments, and policy enforcement for all staff; communicate with housing/hotel staff.
  • Purchase and order local commodities for venues; verify invoices and manage vendor orders and payments.
  • Ensure sales locations are set up properly with required electrical, lighting, and sound power.
  • Oversee sanitation protocols, food handler guidelines, and assist with local agency and venue inspections.
  • Supervise concourse sales during performances, ensure merchandising standards, uniforms, customer service, and resolve customer concerns.
  • Coordinate with Tour Safety Coordinator to ensure compliance with mitigation guidelines and document implementation in post engagement reports.
  • Oversee local or agency vendors, secure appropriate vendor numbers, issue and collect vendor uniforms, and ensure policy compliance.

Requirements

  • Associate Degree in Business or equivalent experience.
  • 2+ years of retail/food management.
  • Valid Driver’s license.
  • Valid Passport (must be able to travel domestically and internationally).
  • Familiarity with Microsoft Office software and a variety of computer programs.
  • Strong interpersonal and organizational skills.
  • Excellent written and oral communication skills.
  • Computer skills with working knowledge of Microsoft Office.
  • Multi-lingual a plus.
  • The ability to sit and stand for long periods of time, climb stairs, and lift 50lbs.
  • Ability to communicate on various organizational levels with strong interpersonal and organizational skills.
  • Ability to work under high pressure and quick deadlines.
  • Experience in food service (Food Handler or Food Manager Certification a plus).
  • The ability and willingness to travel domestically and internationally 90-100% of the time.
  • Given the touring nature of Feld Entertainment’s business, COVID vaccination is strongly encouraged for successful candidates.
  • If visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with relevant international law should be submitted at least six weeks prior to the start of the tour.
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