Feld Entertainment

Producer

• Coordination and management of art to be created with internal and external resources.
• Maintain sample and finished product archive for future reference.
• Manage distribution of contract samples with sponsor partners as required.
• Coordination of product approval process.
• Creation of product orders and internal purchase orders.
• Art direct and help source vendors for specialty garments.
• Assist with the development of new products and sourcing, sometimes including creating mood boards and trend spotting.
• Coordination of distribution of assets for product manufacturing.
• Assist with the development and establishment of merchandise lines.
• Study current trends in fashion, toys/novelties and online/apps entertainment.
• Assist Sr. Director of Merchandise with life cycle management of wholesale lines.

Merchandise Production Manager

Marketing

• Create and deploy email and SMS campaigns in support of organizational objectives.
• Consult with Promoters on campaign initiatives; recommend campaign elements and budgetary requirements for execution.
• Maintain situational awareness of projects in process and upcoming engagement needs.
• Engage with teams throughout the organization to ensure campaign elements are delivered on time and on budget.
• Plan subject line tests, hold-out tests, creative tests, and other testing elements to create learning. Share results with other team members.
• Ensure CAN-SPAM, COPPA, GDPR, CASL, CCPA, and DMA compliance when executing campaigns.
• Set up email campaign list selections.
• Attend relevant meetings and distribute content to the team as required.
• Report on campaign results. Provide insight on efforts, learnings, and suggested recommendations for future campaigns.
• Assist with other production duties as requested.

Email and SMS Marketing Specialist

• Help team coordinate the creation and execution of multi-channel marketing campaigns, including (but not limited to) digital, social media, email, public relations, and traditional advertising.
• Monitor the performance of those strategies to make necessary updates, optimizations, and improvements.
• Work collaboratively with internal and external partners in identifying campaign insights that enable brand differentiation and offer a competitive edge in the market.
• Coordinate research efforts to capture and evaluate relevant changing consumer behaviors. Share learnings and apply insights to everyday business.
• Stay on top of industry best practices and emerging strategies to keep the marketing relevant through compelling creative and messaging.

Manager, Integrated Marketing

General Counsel

• Monitor legal and regulatory developments related to COVID-19 issues and advise other departments accordingly. Draft employee and guest policies and procedures about COVID-19 issues and update as necessary.
• Manage employment and litigation matters, including working with outside counsel and facilitating the investigation of claims. Hire and retain outside counsel for general litigation matters, organize discovery and responses, attend witness preparations, depositions, and/or hearings. Review pleadings and motions, and maintain calendars and deadlines for each claim or case. Coordinate with and report to General Counsel on all such matters.
• Serve as primary liaison between the legal department and risk management and human resources departments as necessary for purposes of reporting claims, setting reserves, coordinating responses, and settlement, if any.
• Draft, review, edit, and negotiate a variety of venue, consulting, employment, service, and other types of agreements that protect the Company and enable a mutually compatible business arrangement.
• Coordinate with internal/external resources regarding a variety of legislative efforts and strategies responding to comments to proposed rulemakings, legislative activities in support of or adverse to the company at the federal, state, and local levels. Review regulatory developments as they arise and may affect the Company. Assist with regulatory compliance efforts, including any licensing or permitting needs. Represent the Company in various industry groups and trade associations in regards to legislative and regulatory matters. Prepare and submit FOIA requests.
• Maintain files and legal department records on all litigation and regulatory matters.
• Assist General Counsel with other tasks as assigned.

Counsel

Manager

• Responsible for scoring tabulation, race timing, and tracking event and season standings of drivers and athletes.
• Set-up and operation of timing and scoring equipment.
• Tracking of event standings per driver/athlete.
• Tracking of season standings per driver/athlete per tour.
• Perform other relevant duties as assigned by supervisor.

Competition Manager

• Work closely with the Sr. Live Event Manager on all production aspects
• Execute in-stadium audio, video and graphic production for live events
• Interface between House A/V control and Feld Production Truck/TV truck personnel
• Advance coordination of audio, video, and graphic needs
• Set up/operate microphones, mixer, speakers, switcher, and external feeds
• Manage set up/tear down and functionality of Press Conference equipment
• Oversee onsite setup of production elements through proper parties and contractors
• Walk stadium testing sound levels and ensure sponsor obligations are met
• Communicate vision to multiple parties simultaneously and perform under fast-paced conditions

AV Manager – Supercross

• Assist managing the day-to-day operations and sales team while on traveling tour.
• Responsible for equipment maintenance, coordinating logistics, maintaining proper inventory and controls.
• Oversee the tour’s inventory and distribution team members and conduct inventory audits.
• Train and mentor other staff members and enforce company policies and mitigation procedures.
• Ensure concessions, merchandise, and photo equipment are clean, working, displayed, and stored properly; repair and replace equipment.
• Coordinate transportation and placement of trailers, vehicles, ice merchandisers, and equipment; ensure safety during load in/out.
• Oversee hotel accommodations, room assignments, and policy enforcement for all staff; communicate with housing/hotel staff.
• Purchase and order local commodities for venues; verify invoices and manage vendor orders and payments.
• Ensure sales locations are set up properly with required electrical, lighting, and sound power.
• Oversee sanitation protocols, food handler guidelines, and assist with local agency and venue inspections.
• Supervise concourse sales during performances, ensure merchandising standards, uniforms, customer service, and resolve customer concerns.
• Coordinate with Tour Safety Coordinator to ensure compliance with mitigation guidelines and document implementation in post engagement reports.
• Oversee local or agency vendors, secure appropriate vendor numbers, issue and collect vendor uniforms, and ensure policy compliance.

Assistant Concession and Retail Manager

• Advance coordination of all audio and video needs.
• Load in and set up front of house each week including the video switcher and audio mixer.
• Operate the video switcher during live events.
• Lead the venue staff including the producer, director, technical director, camera operators, graphics operators, and video and audio engineers.
• Oversee all aspects of the onsite production by managing the event format, directing hosts, and executing all game presentation objectives.
• Perform other duties as assigned (producer, technical director, stage manager, graphics operator, etc.).
• Responsible for advance coordination and onsite execution of production aspects including lighting, audio and video playback content, and coordination of cameras and records for assigned events.

A/V Manager

Account Executive

• Ensure point of sale location is organized and clean based on display strategy set by management.
• Sell merchandise at designated point of sale location; collect payment and provide accurate change.
• Organize cash and credit receipts, submit deposits, maintain financial records, and settle daily sales with management.
• Order and manage assigned inventory items.
• Obtain supplies and merchandise from storage trailers to replenish for sales.
• Supervise activities of supplied agency support personnel.
• Prepare all merchandise and/or food products as needed prior to each selling period.
• Take part in equipment load/unload from storage trailers and movement into/out of arena.
• Assist with set up, tear down, and repack of stand equipment as directed.
• Attend sales, customer service, and sanitation training as needed.
• Other duties as assigned.

Touring Sales Representative

Sales

• Oversee tour sales teams to ensure company policies and procedures are met while delivering 5 Star service to guests.
• Provide training, coaching, and administrative support to tour staff; act as a role model and display positive communications with the sales team.
• Oversee public health mitigation and sanitation efforts for the unit inside the venue and all other tour areas; perform sanitation checks of food manufacturing and distribution locations.
• Ensure merchandise and food locations are set up correctly, displayed properly, and clearly marked with proper price points; verify in-seat vendor efforts.
• Maintain, update, and secure unit personnel files; take personnel photos for security ID badges and maintain all unit IDs.
• Maintain the unit’s uniforms: issue, clean, wash, and ensure appearance guidelines are met.
• Facilitate random drug test in coordination with Human Resources when required.
• Observe concourse operations during shows; assist sales staff during peak times and coach staff to deliver 5 Star service.
• Assist with load-in and load-out process; move stock and equipment and ensure locations have proper equipment and supplies.
• Oversee agency vendors for compliance with company expectations, policies, procedures, and public health requirements.
• Assist in maintaining inventory controls by participating in nightly settlement process as required.
• Coordinate company meals with Tour Coordinator and vendors when needed.
• Perform other duties as directed by management.

Sales Coordinator

Operations

• Operations Crew - Supercross supporting Feld Entertainment live touring family entertainment experiences
• Travel as part of the Show Unit/Traveling Show and work within Motocross Operations
• For international tours, submit proof of vaccination when required and comply with foreign entry requirements
• Maintain confidentiality of vaccination status in accordance with applicable laws
• Follow Mitigation Guidelines and any applicable venue, local, state and/or international requirements, rules, regulations and/or laws

Operations Crew – Supercross

• Oversee and manage the unit’s touring food and beverage production area.
• Coordinate production of food and beverages required to meet the anticipated volume for each engagement.
• Ensure Food Safety guidelines are met and always followed within the Commissary.
• Train and coach staff on producing, transporting, and storing concessions items to ensure products are fresh and meet company standards.
• Manage Commissary equipment: transport, storage, setup, maintenance, cleaning, and sanitization.
• Coordinate inventory levels and controls at Commissary and sales locations; control waste and document transfers and distributions.
• Supervise Sales Associates and any assigned local vendors; assign sales locations and provide sales and customer service training.
• Record sales totals, organize cash and credit receipts, prepare deposits and required financial and inventory documentation.
• Coordinate with Manager and venue management regarding commissary location, utilities (3 compartment sink, water), trash collection, and special requirements.
• Perform other duties as assigned.

Commissary Lead – Touring Sales

• Support FCP operations: loading/unloading, set-up, move equipment for merch and food operations.
• Setup and tear down of all sales locations and activities in pit party; assist with merch stand presentation and displays.
• Participate in operating FCP activities (inflatable slide, ride ons, ride truck, photo stand).
• On-call during shows for damage control: clean concourse, monitor displays and vendors.
• Assist with POS systems in merchandise and satellite locations as needed.
• Operate small equipment such as forklifts, lulls, scissor lifts, and golf carts.
• Assist in inventorying items, weekly spot checks, receiving and issuing non-chargeable items.
• Equipment trailer upkeep, prep for load in/out, and transport equipment to needed locations.
• Issue vendor T-shirts/hats and assist with vendor registration.
• Assist with merch trailer setup, monitoring during pit party, and closing.

Operations Coordinator, Arena and SX

• Load & unload merchandise and food equipment; assist and support the Operations Lead.
• Assist in the inventory of all items, merchandise and non-chargeable items; perform weekly spot checks.
• Assist with inside stadium operations and merch stands set-up/teardown.
• Equipment trailer upkeep and prep for load in/out; collect and deliver equipment to the equipment trailer.
• Assist with receiving and inventorying all items, merchandise and non-chargeable items weekly.
• Create and deliver items issue for inside stadium and merch trailers.
• Issue vendor T-shirts, vendor hats, and other food and merch non-chargeable items.
• Assist in vendor registration and with all events on tour operations (inside stadium and merch trailers).
• Assist with merch stand presentation and displays; help enforce pricing, cardboard, dress code as needed.
• Move equipment and merchandise to required locations.
• Clean concourse of trash, debris and cardboard before, during and after show.
• Assist with merch trailer set-up, monitor during pit party, and assist with merch trailer closing.
• Participate in operating FCP activities including inflatable Slide, Ride Ons, Ride Truck and Photo Stand.
• On call during the show for damage control including trash on concourse, monitoring displays and vendors.
• Operate small equipment such as forklifts, lulls, scissor lifts and golf carts.

Operations Coordinator

• Responsible for maintaining a consistently high level of production and performance quality.
• Responsible for following and administering the rules, regulations and guidelines set forth by “Feld Entertainment, Inc.” best practices as they pertain to the Ice and Stage Shows.
• Continually seeking to improve the operational efficiency of their assigned Unit.
• Mediation (in conjunction with HR Dept. when appropriate) of work-related disputes.
• Responsible for ensuring the communication of Touring Operations Safety and Health Program requirements to the individuals on the unit; for periodic monitoring and surveying of safety conditions; and compliance with the programs regulations.
• Preparing (in accordance with contract terms and established policies) and submitting weekly payroll for their assigned Unit.
• Responsible (in conjunction with Touring Operations, Creative, Human Resources and Show Support) for ensuring completion of hiring processes and placement for all Stagehands, Performers, and Show Staff positions within their assigned Unit.
• Supervision and approval of all arrangements or agreements made by, or entered into by, Show Staff personnel.
• Responsible for oversight and, if necessary, completion of all tasks normally performed by Show Staff personnel.
• Operation of the Unit within established budgets (Overhead and Engagement); and explanation of items or situations that result in budget variances.
• Conducting (in conjunction with Unit Staff, Touring Operations, Show Support, and Creative Depts.) bi-annual performance appraisals for all Ice and Stage Performers, Crew, and Staff personnel.
• Oversight of all Unit Public Relations & Promotional activities to ensure that they are in compliance with current “Feld Entertainment, Inc.” and Disney© guidelines.
• Responsible for own professional standards of conduct, appearance and work performance.
• All other job related duties as assigned by supervisor.

Tour Manager

Director

• Stakeholder & Portfolio Leadership - Engage Broadcast, Creative, Digital Marketing, Consumer Products, and Production to intake priorities, co-develop quarterly roadmaps, and align workflows and standards.
• Platform & Roadmap Ownership - Lead MAM strategy and phased cutover (6–12 months) from OTMM; run vendor RFI/RFP/bake-offs (e.g., IPV Curator, Viz One, Iconik); manage budgets and SOWs.
• Cloud Architecture & Delivery - Design AWS media architecture (S3 with lifecycle/replication, CloudFront with signed URLs/DRM, Lambda/Step Functions/EventBridge) for global scalability and performance.
• Metadata, Taxonomy & Rights - Define IPTC/XMP standards, controlled vocabularies, approval states, rights/embargo/expiry policies, and provenance.
• Security & Privacy - Implement SSO/SCIM, IAM least-privilege, KMS encryption, VPC endpoints; enable CloudTrail/GuardDuty/Macie; establish retention and privacy workflows (GDPR/CCPA).
• Live & Remote Ingest - Standardize SRT/Zixi/NDI/RIST ingest, growing files, timecode/SCTE markers, captions/transcripts; support venue and remote contribution.
• Editorial & Proxy Workflows - Deliver low-latency proxy editorial, check-in/out, and conform for Adobe/Avid/Resolve; enable rapid turnaround packages and highlights.
• Integrations & Automation - Integrate Adobe CC/Avid/Resolve panels, Workfront/Jira, Aspera/Signiant, downstream distribution; drive APIs/webhooks and IaC (Terraform/CloudFormation) for repeatable pipelines.
• Archive, Lifecycle & FinOps — Pilot/scale archive digitization; manage S3 tiering/replication, restore approaches, egress strategy, and cost management.
• Operations & Team Leadership - Establish operational readiness, monitoring/alerting, incident/change management, runbooks, and on-call for live events; hire, coach, and manage vendor performance.

Director of Media Services

Product Manager

• Communicate with licensees across Feld Entertainment catalog of intellectual properties and maintain partner relationships.
• Review and approve samples at all stages of the production process.
• Maintain timelines for internal and external licensed product in all categories.
• Manage and service the current roster of licensees with daily communication and interaction through DSI and email, including training or policies and procedures.
• Contribute to the creative process with established licensees.
• Coordinate distribution of pictures, logos, and assets for product development and manufacturing.
• Reconcile contract samples against royalty reports and unknown items within DSI.
• Liaise with independent third-party licensees to solicit wholesale orders of specific items.
• May travel to events or trade shows as needed.

Licensing Product Manager

• Commission based sales associate, responsible for fast paced food, beverage and concessions merchandise sales.
• Sell merchandise in arena seats or designated point of sale location; collect payment and provide accurate change.
• Organize cash and credit receipts, submit deposits, maintain financial records, and settle daily sales with management.
• Order and manage assigned inventory items and obtain supplies from storage trailers to replenish for sales.
• Prepare all merchandise and/or food products as needed prior to each selling period.
• Provide preparation support to the Touring Sales Lead and assist at designated point of sale location as directed.
• Take part in equipment load/unload from storage trailers and movement into/out of arena and assist with set up, tear down, and repack of stand equipment.
• Attend sales, customer service, and sanitation training as needed.
• Adhere to and support Feld Entertainment’s standards of conduct, policies and procedures.
• This position requires 100% travel for 7 to 11 months of the year.

Touring Sales Associate

• Develop and execute localized marketing plans for Australia and New Zealand, including advertising, PR, social media, promotions, invoicing, and budget management.
• Drive ticket sales and brand visibility for Feld Entertainment’s live touring productions in the region.
• Collaborate with global and regional stakeholders (Brand, Creative Services, PR, CRM, Consumer Products, APAC Marketing, Touring Shows) to align messaging and deliverables.
• Lead and manage external agencies and partners (advertising/PR/creative agencies, venues, ticketing partners, The Walt Disney Company) to deliver campaigns.
• Support and contribute to regional PR efforts and social media execution to generate awareness and earned media.
• Track ticket sales, campaign effectiveness, and engagement data; recommend pricing changes and prepare recaps, snapshots, and post-engagement reports.
• Assist with marketing efforts in other APAC countries when required; provide administrative support and participate in internal calls, meetings, and cross-functional initiatives.

Marketing Manager

•Establish plans, gather resources, mobilize, communicate & manage publishing execution of video assets.
•Gather, analyze, summarize & distribute traffic & revenue data from various platforms/data management systems.
•Ideate, manage, communicate & execute marketing material creation & trafficking for various video content initiatives.
•Develop and maintain partnerships with third-party resources, including vendors and agencies.
•Ensure the efficient and accurate processing of invoices within the company.

Assistant Manager, Media Monetization

Legal Assistant

• Perform administrative duties and provide general support to General Counsel and international legal team, including making travel arrangements, photocopying, preparing binders, filing, invoicing, and handling correspondence as requested.
• Entrusted with confidential and privileged information; must be reliable, trustworthy and discreet.
• Coordinate office needs with other company departments and external vendors; stock office supplies and maintain office equipment.
• Answer phones, direct incoming calls, open and route mail, and sign for deliveries.
• Maintain an organized filing system for company records, correspondence and contracts; update international binders and corporate records.
• Prepare and edit correspondence, communications, presentations and other documents; prioritize and manage multiple projects.
• Process expense reports; code and track invoices and check requests; assist with preparation of invoices, reports, memos, letters, financial statements.
• Receive and interact with incoming visitors; arrange food and host details for meetings as requested.
• Serve as office coordinator for Vienna office and perform other duties as assigned.

Administration

• Prepare arena engagement contracts and other legal documents for domestic engagements and rehearsals.
• Provide research support and analysis to the department.
• Oversee preparation, review, editing, and documentation of assigned contracts, addendums, amendments, correspondence, and other legal documentation.
• Maintain and file all documentation in the appropriate file.
• Collect, compile, and analyze the history of contract negotiations, settlements, financial issues, and operational issues; prepare assigned contracts based on deal points provided and oversee contract process to completion.
• Investigate and report possible contract issues and recommend solutions or possible courses of action.
• Input and monitor itinerary, contract, and venue attribute components in the engagement information system.
• Review revisions made to standard contract language and amendments proposed by arena management and coordinate with Booking Director, Contracts Director, in-house counsel and/or Risk Management to ensure contract compliance.
• Gather data, monitor, and update reports to track contract status from initiation to final distribution; keep accurate records of specific changes to contract language and handle special projects which aid in the contracting process.

Contracts Administrator

• Responsible for all Fleet Monster Jam Operations and Monster Jam workspaces for Feld Entertainment.
• May travel up to 35% of the year to Monster Jam events to help evaluate staff, shows, and equipment.
• Assist with employee relations, enforcing company policies, and aiding in performance appraisals of Monster Jam shop technicians and support staff.
• Manage Monster Jam Fleet technicians and operations at the Global HQ shop.
• Work closely with the Director of Fleet Operations.
• Gather Monster Jam Fleet-related updates and communicate to the field when necessary.
• Help develop, train, and execute Monster Jam Fleet Global HQ Shop process & procedures.
• Adhere, enforce, and support compliance with company policies and procedures.
• Accept other relevant duties as assigned by the Supervisor.
• Serve as liaison between the facilities staff and the Fleet department for future growth or expansion in the Ellenton facility.
• Make updates and developments to the current generation of Monster Jam Monster Trucks.
• Manage or assist with Special Events outside of normal touring operations.

Senior Fleet Operations Manager

• Manage all Fleet operations and touring technicians at events and in motorsports shops.
• Travel up to 35% to Monster Jam events to evaluate staff, shows, and equipment.
• Assist with employee relations, enforce company policies, and aid in performance appraisals of shop technicians and touring staff.
• Work closely with Senior Management Staff and Control Manager on Fleet touring and logistics.
• Gather Fleet-related updates and communicate to the field when necessary.
• Develop, train, and execute the Monster Jam Fleet Global HQ Shop processes and procedures.
• Adhere to, enforce, and support compliance with company policies and procedures.
• Serve as liaison between Monster Jam Operations and Fleet personnel.
• Assist with Monster Jam Fleet budget processes and accept other duties as assigned.

Fleet Operations Manager

• Advances all operational aspects of the Pit Party from advance planning, load in/out process, and the Pit Party itself.
• Work with venue staff to ensure all company needs and requests are met in order to produce the highest quality of entertainment.
• Coordinate and arrange travel and transportation for all operations pit party event staff to and from the events as needed.
• Coordinate with onsite management staff in advance to ensure all department needs are met.
• Collects and disseminates information that pertain to show personnel, event information, accommodations, transportation, medical as it relates to Workers Comp and Insurance claims.
• Responsible for calling various types of vendors to secure items needed to produce the events. This will include some cold calls and negotiating in order to find the best deal possible.
• Prepare agreements and have them approved by supervisor. Then follow up and to confirm all points of the agreements are met by both parties involved.
• Responsible for own professional standards of conduct, appearance, and work performance.
• Manage all Monster Jam Pit Party Operations trailers to include inventory, clean out’s, loads/unloads and routing as needed.
• Work with Director to create all Pit Party maps as well as fencing and tent overlays for both Live Event and Pit Party.
• Assist Director in coordination of Pit Party Coordinators to include weekly replenishments, organization of post-event information/photos; Must have working knowledge of Smartsheet with the ability to effectively manage, organize, and update related records, data and Pit Party map.
• Must be able to cover Full-time Pit Party Manager responsibilities to cover special events, international events, pre-trips, etc. as needs arise.
• Work with Global Partnerships on standardized activation processes and procedures and activation implementation.
• Assist Director in annual Pit Party Coordinator training including pitching creative ideas that promote employee engagement.
• Assist MJ Operations with the advance planning, set up and execution of the bi-annual MJ Training Summit.
• Assist Director in yearly budget and Cap-Ex planning as well as 3–5-year creative planning.
• All other job-related duties as assigned by supervisor.