Federato

Senior Product Manager, Claims

Federato

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $175,000 - $200,000 per year

Job Level

Senior

About the role

  • Own the strategy and roadmap for Federato’s claims product.
  • Define the problem space, craft a clear vision, and partner with engineering, design, data, and go-to-market to deliver a modern, scalable claims experience.
  • Lead the end-to-end roadmap for claims; align it to customer goals and company strategy.
  • Run structured discovery with adjusters, managers, and leaders; translate insights into prioritized requirements.
  • Define configurable workflows, roles, and controls to improve consistency, auditability, and productivity.
  • Establish a robust approach to claims financials and accounting controls that reduces leakage and improves accuracy.
  • Partner with data teams to deliver actionable analytics and reporting for cycle time, quality, cost, and customer outcomes.
  • Ensure regulatory and compliance expectations are met across jurisdictions.
  • Collaborate with platform and AI teams to introduce assistive automation that accelerates simple work and guides complex decisions.
  • Set success metrics, run experiments, and iterate quickly with customer feedback.
  • Enable go-to-market with clear narratives, demos, and artifacts that showcase value.

Requirements

  • 5+ years in product management; meaningful experience in enterprise SaaS within insurance or a highly regulated domain.
  • Strong understanding of P&C claims operations and the levers that impact cycle time, expense, quality, and audit.
  • Proven track record shipping configurable products that drive adoption and measurable business impact.
  • Comfortable shaping high-level integration requirements and data contracts across core systems and external services.
  • Analytical and outcome-oriented; synthesize qualitative insights and quantitative signals into clear decisions.
  • Excellent communicator who writes clearly, aligns stakeholders, and drives cross-functional execution.
  • A BA/BS degree in business, computer science, engineering, or a related field is required.
  • Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields.
  • Ability to travel to East Coast roughly 20% of the time or based on product spike timing.
Benefits
  • Total compensation package does include stock options, bonus, benefits and additional perks.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managemententerprise SaaSP&C claims operationsconfigurable productsdata contractsanalyticsreportingfinancial controlsautomationcycle time
Soft skills
analyticaloutcome-orientedexcellent communicatorstakeholder alignmentcross-functional executionproblem-solvingvision craftingcustomer feedback integrationstructured discoverynarrative development
Certifications
BA/BS degreeMBAMS in Technology ManagementMS in Data & AnalyticsMS in Insurance Management
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