Own the strategy and roadmap for Federato’s claims product.
Define the problem space, craft a clear vision, and partner with engineering, design, data, and go-to-market to deliver a modern, scalable claims experience.
Lead the end-to-end roadmap for claims; align it to customer goals and company strategy.
Run structured discovery with adjusters, managers, and leaders; translate insights into prioritized requirements.
Define configurable workflows, roles, and controls to improve consistency, auditability, and productivity.
Establish a robust approach to claims financials and accounting controls that reduces leakage and improves accuracy.
Partner with data teams to deliver actionable analytics and reporting for cycle time, quality, cost, and customer outcomes.
Ensure regulatory and compliance expectations are met across jurisdictions.
Collaborate with platform and AI teams to introduce assistive automation that accelerates simple work and guides complex decisions.
Set success metrics, run experiments, and iterate quickly with customer feedback.
Enable go-to-market with clear narratives, demos, and artifacts that showcase value.
Requirements
5+ years in product management; meaningful experience in enterprise SaaS within insurance or a highly regulated domain.
Strong understanding of P&C claims operations and the levers that impact cycle time, expense, quality, and audit.
Proven track record shipping configurable products that drive adoption and measurable business impact.
Comfortable shaping high-level integration requirements and data contracts across core systems and external services.
Analytical and outcome-oriented; synthesize qualitative insights and quantitative signals into clear decisions.
Excellent communicator who writes clearly, aligns stakeholders, and drives cross-functional execution.
A BA/BS degree in business, computer science, engineering, or a related field is required.
Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields.
Ability to travel to East Coast roughly 20% of the time or based on product spike timing.
Benefits
Total compensation package does include stock options, bonus, benefits and additional perks.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managemententerprise SaaSP&C claims operationsconfigurable productsdata contractsanalyticsreportingfinancial controlsautomationcycle time
Soft skills
analyticaloutcome-orientedexcellent communicatorstakeholder alignmentcross-functional executionproblem-solvingvision craftingcustomer feedback integrationstructured discoverynarrative development
Certifications
BA/BS degreeMBAMS in Technology ManagementMS in Data & AnalyticsMS in Insurance Management