Federato

Full-stack Engineer

• Drive planning, scoping, and delivery of complex implementations — anticipate blockers, manage customer timelines, escalate issues, and ensure launch readiness across functions.
• Serve as technical escalation point for integration and custom implementation issues. Debug deep integration problems and design robust solutions tailored to client-specific constraints.
• Lead technical discovery calls with customers, translate ambiguous requirements into scoped stories, and build trust with customer stakeholders.
• Propose and influence architectural decisions — design implementation approaches optimized for product strengths and constraints; recommend process or feature improvements based on real-world deployment learnings.
• Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment (working with Product, Engineering, Customer Success, Product Marketing, etc.).
• Drive continuous improvement: create and own best-in-class delivery playbooks, onboarding processes, internal training, and technical mentorship for junior FDEs.
• Communicate findings and recommendations clearly to customers and internal stakeholders; influence roadmap priorities through structured, data-driven feedback.
• This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.

Senior Forward Deployed Engineer

Data Engineer

• Collaborate with Data Science, Product Managers and Software Engineers to build robust ETL pipelines that enable the Product Support team to deliver compelling user-facing features
• Contribute to architecture decisions, observability tooling, and data quality initiatives that keep our platform robust and maintainable.
• Contribute to a scalable internal framework for managing prompt engineering pipelines and other AI workflows.
• Enforce and elevate engineering best practices across the AI/ML org, including code quality, testing, and documentation.

Senior Forward Deployed Engineer

Senior Data Engineer