Federato

Engineer

• Partner with other FDE's and Technical Program Managers to implement Federato
• Collaborate and work with cross-functional teams to provide a strong delivery experience for our customers
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation

Forward Deployed Engineer II

Content Marketing Manager

• Define and execute a holistic, global brand strategy that aligns with company goals, connects brand to demand, and resonates with every key stakeholder, from analysts to underwriters to executives.
• Own and evolve Federato’s brand positioning, visual identity, and storytelling architecture to reflect our category-defining vision.
• Ensure brand governance and consistency across all regions, channels, and partnerships, with room for smart localization where needed.
• Collaborate cross-functionally across marketing, product, sales, customer success and leadership to ensure the brand fuels strategic initiatives, market momentum, and commercial growth.
• Develop and operationalize a rigorous measurement framework for quantifying brand perception, including awareness, preference, sentiment, message penetration, and competitive SOV.
• Use data-driven insights to guide brand investments, creative decisions, and executive strategy, making brand performance a visible, measurable lever for business outcomes.
• Maintain ongoing benchmarking and reporting to track brand momentum and shape long-term planning.
• Lead the end-to-end development of integrated brand campaigns spanning digital, events, social, paid media, and sales enablement, that elevate Federato’s position as the category leader.
• Craft and implement a comprehensive brand media strategy to ensure optimal reach, engagement, and ROI across all channels.
• Manage relationships with creative, media, and advertising agencies: delivering clear briefs, ensuring excellence, and maintaining alignment with brand standards.
• Continuously evaluate campaign performance to optimize spend, maximize brand awareness and affinity, and accelerate pipeline impact.
• Oversee creative direction across all major brand expressions including keynotes, product launches, executive communications, and hero brand moments.
• Build and scale a high-performing content engine across long-form, multimedia, web, thought leadership, product narratives, and flagship brand stories.
• Ensure content reinforces Federato’s leadership in agentic AI, delivers proprietary insight, and supports the full customer lifecycle.
• Own all corporate communications, PR, analyst relations, and executive visibility programs to amplify Federato’s voice and credibility.
• Partner with sales, product marketing, and revenue operations to ensure the brand is expressed with excellence at every stage from emails and collateral to demos, proposals, and customer events.
• Establish systems to measure touchpoint consistency, engagement, and impact on conversion.

Head of Brand, Content & Communications

Executive Assistant

• Serve as the primary support and point of contact for the COO, CRO, and CTO
• Manage complex, shifting calendars and prioritize based on strategic needs across GTM, CS, and EPD
• Track executive commitments, deadlines, and cross-functional action items; ensure alignment, follow-through, and consistent accountability
• Forecast executive prep-time, context, and resource needs ahead of key meetings, reviews, and strategic cycles
• Coordinate end-to-end travel (flights, hotels, ground transportation) for multi-city executive trips, conferences, customer visits, and offsites
• Maintain operational documentation hygiene across shared drives, wikis, trackers, and alignment resources to support smooth cross-functional operations

Senior Forward Deployed Engineer

Data Engineer

• Collaborate with Data Science, Product Managers and Software Engineers to build robust ETL pipelines that enable the Product Support team to deliver compelling user-facing features
• Contribute to architecture decisions, observability tooling, and data quality initiatives that keep our platform robust and maintainable.
• Contribute to a scalable internal framework for managing prompt engineering pipelines and other AI workflows.
• Enforce and elevate engineering best practices across the AI/ML org, including code quality, testing, and documentation.

Senior Data Engineer

Customer Success Manager

• Be curious, listen deeply to our users and get creative to ensure that we are solving "people problems" in the insurance ecosystem
• Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management
• Act a trusted advisor and advocate internally by working cross-functionally to deliver on customers need
• Be the expert when it comes to our product and industry and ensure we are providing and communicating our value to decision makers
• Build and maintain strong relationships with key stakeholders and influencers at our client
• Use data to develop insight and understanding of customer’s business needs, goals and product utilization
• Identify and position opportunities for revenue growth and expansion

Business Development Rep

• Lead a team of 4 high-performing BDRs
• Take existing ad-hoc processes and codify them
• Ensure the team uses a powerful stack (Clay, Vector, Gong, LeadIQ)
• Work in lockstep with the ABM Manager
• Ensure team is running specific plays defined in quarterly strategy
• Lead, mentor, and motivate your pod
• Monitor KPIs and analyze lead quality
• Conduct Gong call reviews and sequence audits
• Serve as liaison between BDRs and Account Executives
• Manage a select territory or segment, carrying a quota
• Craft hyper-personalized messages that stand out

BDR Manager

Events

• Manage Federato’s third party and field event portfolio
• Develop event strategies aligned to marketing and sales goals
• Build and execute plans for new conferences, sponsorships, and field programs
• Partner with sales, customer success, marketing, product, and leadership to shape priorities and program direction
• Evaluate event opportunities and articulate clear recommendations based on business goals
• Manage logistics, timelines, budgets, deliverables, and run-of-show for all third party and field events
• Lead coordination with vendors, production partners, and creative agencies
• Negotiate sponsorship packages, booth options, and vendor rates with confidence and precision
• Maintain strong relationships with industry conference organizers and partners
• Ensure every program is delivered flawlessly, on time, and on budget
• Drive highly cross functional internal workflows, aligning sales, product, and marketing stakeholders
• Lead event enablement for sales: pre event briefing, onsite readiness, follow up plans, lead management, and onsite meeting coordination
• Communicate plans clearly, succinctly, and proactively to all stakeholders
• Maintain reporting, dashboards, and performance scorecards
• Track KPIs across pipeline influence, engagement, lead quality, attendance, and ROI
• Surface clear insights and recommendations for future improvements
• Bring fresh ideas to elevate the event portfolio beyond standard conference marketing
• Identify opportunities to differentiate Federato through experiential moments, unique sponsorship elements, and new event formats.

Event Marketing Manager

Technical Recruiter

• Own full cycle pipelines across multiple different orgs from sourcing to coordination to closing
• Own technical pipelines (evergreen software engineering pipelines to specialized hires) and be open to other business needs across other departments
• Attract and hire the best of the best talent
• Be the first interaction for passive and/or inbound candidates as they engage with Federato
• Craft and enhance the candidate experience with timely communication
• Partner with hiring leaders to strategize on job descriptions, interview processes, etc.

Infrastructure Engineer

• Collaborate closely with cross-functional teams to understand infrastructure requirements and develop scalable solutions.
• Design, implement, and manage robust, scalable, and highly available infrastructure on Google Cloud Platform (GCP).
• Deploy and manage Kubernetes clusters, adhering to best practices to ensure reliability and efficiency.
• Implement GitOps practices using tools such as ArgoCD for managing Kubernetes configurations.
• Develop and maintain CI/CD pipelines using GitHub Actions for automated testing, building, and deployment.
• Utilize Terraform for infrastructure provisioning and configuration management.
• Managing Kafka for event streaming, and potentially building internal tooling around Kafka for enhanced functionality.
• Lead efforts in building and setting up observability and monitoring stacks using Prometheus, Grafana, and AlertManager for comprehensive visibility into infrastructure and application-level metrics.
• Support Security function in maintaining compliance with SOC2 Type 2 and ISO27001 requirements and contribute to the ongoing improvement of compliance processes.
• Troubleshoot and resolve infrastructure issues and OpsGenie pages promptly, ensuring minimal downtime and optimal performance
• Document infrastructure configurations, processes, and best practices.

Senior Infrastructure Engineer

Full-stack Engineer

• Lead a small team of engineers, providing technical mentorship, code review, and architectural guidance to ensure high-quality delivery.
• Collaborate closely with Product Managers and Designers to shape roadmap priorities and translate customer needs into scalable solutions.
• Architect and build complex features across the stack using React, TypeScript, Python (Django), Node.js, and PostgreSQL.
• Drive engineering best practices, including robust testing, code quality, and tooling improvements that elevate team productivity.
• Own technical delivery from design through deployment, including performance, reliability, and monitoring considerations.
• Champion engineering excellence by proactively identifying areas of improvement in the codebase, development workflow, and team processes.
• Serve as a thought partner to engineering leadership in scaling systems, reducing complexity, and mentoring others.
• Build deep empathy for our customers and help ensure our products are intuitive, impactful, and reliable.

Staff Software Engineer

Data Scientist

• Manage a multidisciplinary data science team (analytics, engineering, and modeling) while fostering technical and professional growth through coaching, mentorship, and career development.
• Navigate ambiguity, driving innovation through rapid prototyping and iterative development in cross-functional teams.
• Partner with function leads and senior leadership to align growth paths, performance expectations, and strategic goals with technical excellence standards.
• Translate the Data Science vision into clear objectives, priorities, and milestones, ensuring effective project scoping, resourcing, and delivery.
• Define and refine agile workflows tailored to data science, managing key rituals such as design sessions, sprint planning, and retrospectives.
• Serve as the primary delivery interface across Product, Engineering, and Customer Success, ensuring alignment, transparent communication, and continuous improvement of team operations.

Data Science Manager

• Collaborate closely with cross-functional teams to understand infrastructure requirements and develop scalable solutions.
• Design, implement, and manage robust, scalable, and highly available infrastructure on Google Cloud Platform (GCP).
• Deploy and manage Kubernetes clusters, adhering to best practices to ensure reliability and efficiency.
• Develop Kubernetes Scaling tooling to help control costs and manage Pod resource limits.
• Implement GitOps practices using tools such as ArgoCD for managing Kubernetes configurations.
• Develop and maintain CI/CD pipelines using GitHub Actions for automated testing, building, and deployment.
• Utilize Terraform for infrastructure provisioning and configuration management.
• Explore alternative Terraform Automation and Collaboration Software to HCP Terraform.
• Managing Kafka for event streaming, and potentially building internal tooling around Kafka for enhanced functionality.
• Lead efforts in building and setting up observability and monitoring stacks using Prometheus, Grafana, and AlertManager for comprehensive visibility into infrastructure and application-level metrics.
• Support Security function in maintaining compliance with SOC2 Type 2 and ISO27001 requirements and contribute to the ongoing improvement of compliance processes.
• Troubleshoot and resolve infrastructure issues and OpsGenie pages promptly, ensuring minimal downtime and optimal performance
• Document infrastructure configurations, processes, and best practices.

Staff Infrastructure Engineer

• Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Associate Customer Success Manager

User Researcher

• Design and execute mixed-methods research (interviews, fieldwork, usability testing, surveys, etc.) across all stages of the product development cycle.
• Lead research efforts ranging from broad discovery for new product areas to focused, evaluative work to ensure research is a core part of product development.
• Participate in design sprints, partnering closely with Product Managers and Designers to support quick, iterative learning cycles.
• Synthesize and triangulate insights from multiple sources (e.g. user research, product data, stakeholder input) to generate structured recommendations that inform product requirements, prioritization, and strategic direction.
• Champion research across teams, helping embed a user-centered mindset into how we build and iterate.

Senior UX Researcher

Product Manager

• Own the strategy and roadmap for Federato’s claims product.
• Define the problem space, craft a clear vision, and partner with engineering, design, data, and go-to-market to deliver a modern, scalable claims experience.
• Lead the end-to-end roadmap for claims; align it to customer goals and company strategy.
• Run structured discovery with adjusters, managers, and leaders; translate insights into prioritized requirements.
• Define configurable workflows, roles, and controls to improve consistency, auditability, and productivity.
• Establish a robust approach to claims financials and accounting controls that reduces leakage and improves accuracy.
• Partner with data teams to deliver actionable analytics and reporting for cycle time, quality, cost, and customer outcomes.
• Ensure regulatory and compliance expectations are met across jurisdictions.
• Collaborate with platform and AI teams to introduce assistive automation that accelerates simple work and guides complex decisions.
• Set success metrics, run experiments, and iterate quickly with customer feedback.
• Enable go-to-market with clear narratives, demos, and artifacts that showcase value.

Senior Product Manager, Claims

Technical Program Manager

• Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
• Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
• Proactively identify and communicate product improvements to product engineering leaders and stakeholders

Product Designer

• Lead the design and problem solving for net-new product experiences and feature improvements across our platform
• Partner with your team of seasoned designers to strengthen your solutions, optimize your process, and learn new patterns (e.g. run/build time AI applications, prompt design, etc.)
• Pivot gracefully between high-level thinking and hands-on delivery as conditions evolve, demonstrating flexibility without compromising quality
• Rally around complex user problems by deeply collaborating with product managers, engineers, researchers, and team leads at our in-person workshops
• Get your team excited about your approach by quickly producing and iterating on prototypes and mockups.
• Continuously raise the bar for design and our process, by giving feedback and suggesting strong alternatives

Senior Product Designer

• Federato is an AI/ML-driven platform for insurance that uses real-time risk insights to optimize underwriting and pricing.
• Senior Product Manager will lead vision and execution of Federato's product portfolio, collaborating with design, user research, and engineering to deliver innovative solutions.
• Responsibilities include Product Evangelism, Market Mastery, User-Centric Approach, Product Discovery & Execution, Data-Driven Decision Making, Cross-Functional Collaboration, and Strategic Product Leadership.
• Role requires strategic thinking, strong business acumen, market understanding, and ability to collaborate across functional teams.
• Federato offers stock options, comprehensive benefits, and a fast-paced, collaborative culture.