Federated Insurance

Paralegal

• Provide litigation management support for pre-litigation and civil litigation matters involving the Company
• Gather, organize, and distribute litigation-related documents and information to attorneys, Claims personnel, outside counsel, vendors, and other stakeholders
• Receive, review, and distribute legal documents formally served on the Company and determine appropriate recipients for timely handling
• Coordinate and administer responses to subpoenas and records requests, including reviewing requests, tracking deadlines, preparing correspondence, collecting applicable fees, and securely producing responsive materials
• Manage records associated with the Company’s panel counsel law firms
• Administer software platform for reviewing outside counsel law firm invoices
• Monitor workflows, tasks, and deadlines to support efficient case management
• Coordinate and administer litigation holds and related documentation
• Assist attorneys with legal and organizational projects as assigned
• Support the Home Office Claims Department with property and casualty claims matters while working with in-house attorneys, Claims personnel, outside counsel, and business partners

Claims Paralegal

Appraiser

• Investigate, evaluate, negotiate, and resolve claims fairly, promptly, and equitably
• Evaluate claims, determine coverage validity, and conduct investigations
• Inspect heavy trucks, trailers, and other equipment to determine damage extent
• Prepare written repair-cost estimates and/or determine actual cash value
• Negotiate directly with clients and third parties
• Obtain and evaluate written and recorded salvage bids in total-loss cases
• Photograph damaged property to document damage scope and property identity
• Document investigations and actions in complete, accurate, self-sustaining records
• Keep technical manuals and electronic reference materials updated
• Maintain knowledge of industry developments, repair techniques, and procedures
• Plan and schedule work itineraries to maximize travel time
• Travel frequently by car and/or plane; approximately 50% travel, with frequent overnight and occasional multi-night travel

Heavy Truck/Trailer Appraiser

Claims Specialist

• Investigate, evaluate, negotiate, and resolve predominantly property claims fairly, promptly, and equitably
• Evaluate claims and determine coverage validity
• Conduct necessary investigations and estimate damage
• Research, evaluate, and explain policy coverage to clients and third parties
• Create settlement documentation
• Determine and authorize settlement payments based on investigation and coverage/liability determinations
• Scope the value of damaged items
• Negotiate settlements with contractors, clients, and third parties
• Conduct field investigations
• Recommend resolutions for claims exceeding authority limits
• Retain and collaborate with outside experts, including engineers and valuation vendors, when necessary
• Support clients through the claims process and as they rebuild businesses and resume their lives

Field Property Claims Adjuster

• Investigate, evaluate, negotiate, and resolve predominantly property claims in a fair, prompt, and equitable manner
• Serve as a source of knowledge and comfort for clients during difficult times
• Help clients navigate the claims process after natural disasters
• Support clients as they rebuild businesses and resume their lives
• Complete Federated’s defined training program covering commercial claims fundamentals
• Evaluate claims and determine coverage validity
• Conduct necessary investigations and estimate damage
• Research, evaluate, and explain policy coverage to clients and third parties
• Create settlement documentation
• Determine and authorize settlement payments based on investigation and coverage/liability determinations
• Scope the value of damaged items
• Negotiate settlements with contractors, clients, and third parties
• Conduct field investigations
• Recommend resolutions for claims exceeding authority limits
• Retain and collaborate with outside experts, including engineers and valuation vendors, to secure relevant facts for claim evaluation