Heavy Truck/Trailer Appraiser

Federated Insurance

Heavy truck and trailer appraiser investigating damage, estimating repairs, and resolving commercial claims. Supporting Federated Insurance clients through accident claims with frequent travel.

Posted 8/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,200 - $85,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims investigation, evaluation, and negotiation, with a strong understanding of heavy trucks and trailers. Proficient in preparing repair-cost estimates and maintaining accurate documentation while effectively managing customer relationships.

Highest-signal resume keywords

Claims InvestigationRepair-Cost EstimationCustomer Service ExperienceAnalytical SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationDamage InspectionAutomotive Body KnowledgeNegotiation SkillsDocumentation Skills

Soft Skills

Time ManagementWritten CommunicationVerbal Communication

Tools & Technologies

Technical ManualsElectronic Reference Materials

Industry Keywords

Heavy TrucksTrailersSalvage BidsTotal-Loss CasesAutomobile Body Parts

About the role

Key responsibilities & impact

Investigate, evaluate, negotiate, and resolve claims fairly, promptly, and equitably
Evaluate claims, determine coverage validity, and conduct investigations
Inspect heavy trucks, trailers, and other equipment to determine damage extent
Prepare written repair-cost estimates and/or determine actual cash value
Negotiate directly with clients and third parties
Obtain and evaluate written and recorded salvage bids in total-loss cases
Photograph damaged property to document damage scope and property identity
Document investigations and actions in complete, accurate, self-sustaining records
Keep technical manuals and electronic reference materials updated
Maintain knowledge of industry developments, repair techniques, and procedures
Plan and schedule work itineraries to maximize travel time
Travel frequently by car and/or plane; approximately 50% travel, with frequent overnight and occasional multi-night travel

Requirements

What you’ll need

Prefer industry experience with heavy trucks and trailers with an interest in deepening industry and estimating knowledge
Prefer two years’ automotive body experience or vocational training in related field, demonstrating basic understanding of automobile body parts, or a four-year degree
Ability to proficiently and effectively manage assigned claims with minimum work direction
Prefer two years customer service experience
Strong analytical, computer, and time management skills
Excellent written and verbal communication skills
Valid driver’s license and acceptable driving record
Legal authorization to work in the United States for any employer
Must not require employment visa sponsorship
Must not be a student or recent graduate with a J-1 or F-1 visa or similar temporary work authorization
Physical mobility, vision, and hearing necessary to traverse and evaluate claims damage
Ability to work indoors and outdoors with exposure to noise, heat, and/or cold
Ability to adjust work schedule or work extra hours, including evenings and weekends

Benefits

Comp & perks

Opportunities for internal mobility and career development paths
Competitive compensation
Bonus programs
Cost-effective health insurance
Pension offerings
401(k) offerings
Paid volunteer time
Gift matching opportunities
Defined training program for commercial claims fundamentals