Federal Trade Commission

Implementation Specialist

• responsible for successful client implementation of specialty pharmacy services
• oversee the onsite implementation work stream
• manage and grow an existing client base
• lead meetings that align with the implementation plan
• monitor overall performance against goals
• cultivate leadership and coaching skills in the team

On-Site Implementation Manager

Director

• Manage the day-to-day relationship with assigned pharmaceutical customers including project management activities, and provision of on-going communications and readout deliverables with key stakeholders.
• Provide subject matter expertise related to past industry experience during projects as appropriate. This could transpire in a variety of ways including specialty distributor, third party logistics, and/or full line wholesale network selection, program optimization identification, SOP creation, RFP management and recommendations, daily trade support activities, etc.
• Perform market research and data analysis as needed to meet project goals and to stay abreast of industry trends and changes for expansion of individual subject matter expertise.
• Illustrate ability to resolve and/or escalate project/client issues in a timely fashion.
• Support creation of high-quality client deliverables, including executive level updates, meeting facilitation decks, project status reports, vendor reports, project trackers, meeting minutes, final recommendations, and contract redlines.
• Provide initial redline review of distribution and third-party logistics agreements, providing notes and comments to Vice President.
• Demonstrate the ability to work autonomously with minimal supervision while consistently delivering high-quality results within deadlines.
• Write and promote at least one strategic article annually for the company website.
• Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications while fostering Archbow core values and leadership behaviors.

Director – Distribution

• Manage the day-to-day relationship with assigned pharmaceutical customers including project management activities, identification of organic growth and new sales opportunities, and provision of on-going communications and readout deliverables with key stakeholders.
• Provide subject matter expertise related to past industry experience during projects as appropriate. This could transpire in a variety of ways including operations, contracting, program optimization, SOP creation, RFP recommendations, etc
• Perform research and analysis as needed to meet the strategic direction of projects and to stay abreast of industry trends, changes, and expand individual subject matter expertise. Can resolve and/or escalate issues in a timely fashion.
• Draft / update project deliverables and well-organized presentations to a high level of quality. Deliverables may include executive level updates, meeting facilitation decks, project status reports, vendor reports, project trackers, meeting minutes, and contract redlines.
• Partner with internal/external resources in cross-organizational/functional development projects (i.e., workflow process analysis, system enhancements; etc.)
• Takes both a strategic and tactical approach to projects by providing guidance and leadership while also developing tools, materials, and other deliverables for clients.
• Assist with program design and development and/or program optimization.
• Lead and manage client engagements, including meetings, workshops, and presentations both virtually and in person where needed.
• Ensure all client contractual deliverables are met as it relates to project scope and that expectations for overall satisfaction are achieved.
• Understand the core program requirements/intent and communicate effectively with project and client team, as well as external audiences.
• Deliver structured problem solving, research, and analysis with guidance; distill insights from analysis and draft potential strategic recommendations.
• Resolve and/or escalate issues in a timely fashion.
• Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications while fostering Archbow core values and leadership behaviors.

Director, Patient Services

Architect

• Responsible for architectural planning and enablement in collaboration with Engineering Leadership
• Define an architectural roadmap in alignment with business objectives
• Work across delivery teams to execute against this plan
• Identify and define architectural patterns and best practices
• Participate in technology discovery in alignment with business initiatives
• Help the organization weigh pros and cons of new technologies
• Develop and drive strategic technology roadmaps
• Design and lead the implementation of architecture based on business requirements
• Document necessary architecture designs
• Ensure that enterprise architecture guidelines are followed
• Mentor and coach engineers, administrators, and developers

Principal Architect

• Responsible for the design, development, implementation and monitoring of all specialty pharmacy services and programs at Clearway Health.
• Directing the gathering and dissemination of drug information, and market intelligence activities.
• Reviewing, analyzing and sharing specialty drug pipelines, FDA actions, new drug launches, changes in drug indications, payer and PBM policy changes, and general market shifts affecting specialty pharmaceuticals.
• Develops and works on approval of business cases for key strategies and initiatives.
• Provides oversight and supervision of drug information specialists and initiatives and market intelligence activities.
• Reviews and analyzes specialty drug pipelines, new NDA, ANDA and BLA applications, FDA actions, new drug launches, package insert changes, new indications, new or updated REMS requirements and other areas pertaining to the specialty pharmaceuticals space.
• Reviews and analyzes payer and PBM policy changes pertaining to specialty pharmaceuticals.
• Reviews, analyzes regulatory changes pertaining to specialty pharmaceuticals and pharmacies and advise on workflow and process changes.
• Prepares drug monographs, policies, protocols and educational materials as needed.
• Works collaboratively with Clearway teams and health system partners to provide education and information on all matters pertaining to drug information, specialty drug pipelines, specialty pharmacy regulatory changes and payer/PBM policy changes.
• Coordinates multi-disciplinary committees with participation by Clearway teams and health system partners to share specialty pharmacy market intelligence, drug pipeline updates, regulatory and policy changes.
• Helps design value initiatives geared toward optimizing specialty pharmacy services, improve patientcare outcomes and boost the financial performance of specialty pharmacy programs.
• Develops analytics, analytical tools and performance metrics to use in value analysis.
• Attends corporate and site-based committee meetings and other ad hoc meetings with clinicians and health system personnel as necessary to assess needs, communicate progress on specific projects and develop relationships.
• Maintains a thorough knowledge of all product and service needs and industry developments related to specialty pharmacy.
• Builds effective working relationships with health-system partners as well as external stakeholders (pharmaceutical companies, health plans, PBMs).

Director, Clinical Pharmacy, Drug Information

Data Engineer

• Develop scalable data infrastructure
• Design and implement Snowflake data pipelines to ingest and transform diverse client, internal and third-party data sets into a robust data warehouse, ensuring reliability, scalability and performance
• Implement security, compliance, and governance standards for privacy forward data storage and access control
• Partner with business users to ensure the data ecosystem provides actionable and reliable insights into critical business metrics
• Develop automated data quality checks to ensure the right data enters the platform
• Ensure data and results are accessible, scalable, efficient, accurate, and complete
• Stay up-to-date with emerging data engineering trends, tools and technologies

Senior Data Engineer

Engineer

• Lead the secure design, configuration, and lifecycle management of Clearway’s Microsoft 365 environment
• Own the Microsoft configuration and compliance posture
• Architect and manage Microsoft 365 including Exchange Online, SharePoint, Teams, OneDrive, and Entra ID
• Build and maintain Intune compliance and configuration profiles for Windows and macOS devices
• Implement Conditional Access, MFA, and SSO policies
• Harden Microsoft environments according to AICPA SOC 2 Type 2, ISO 27001, NIST SP 800-53, and CIS Benchmarks
• Administer Microsoft Defender for Endpoint, Defender for Office 365, and Defender for Identity
• Automate configuration and reporting tasks using PowerShell and Microsoft Graph API
• Manage third-party endpoint applications deployed through Intune
• Maintain comprehensive asset and license inventories
• Work with the Senior Systems Engineer to automate onboarding and offboarding processes
• Provide configuration documentation and audit evidence for compliance frameworks

Senior Microsoft Engineer

Operations

• supporting the successful establishment and optimization of clients' specialty pharmacy services
• ensuring new pharmacy locations are built, credentialed, and launched with compliant operations
• driving continuous improvement by managing complex cross-functional projects
• implementing industry best practices to support accreditation standards (ACHC/URAC) and regulatory compliance
• planning and execution of pharmacy build-outs and new client implementations
• developing, monitoring, and maintaining project management tools
• coordinating and leading cross-functional stakeholder meetings
• collaborating with design and construction teams to optimize workflow
• managing the implementation and integration of core pharmacy technology systems
• overseeing the management and submission of pharmacy credentialing and licensing applications
• designing and documenting robust operational workflows, SOPs, and staff training materials
• establishing KPIs and operational metrics to monitor performance

Pharmacy Operations Specialist

Manager

• Help lead a team of data analysts and lead media analytics for a line of business to ensure: (1) accurate and timely reporting/systems maintenance and communication, (2) proper data integration and aggregation from ad-servers, site analytics tools, publishers’ data, and other data sources, (3) clear design and deployment of reporting dashboards, and (4) effective presentation of results and key learnings
• Collaborate with key agency partners including Multichannel Media Planners, Account, Creative, and clients to drive analytics solutions for specific client needs
• Identify, gather, integrate, and analyze relevant data
• Lead digital media analytics presentations to clients and key agency partners
• Guide measurement planning through collaboration with team members to develop campaign goals, align them with key performance indicators, and create relevant benchmarks for KPIs and diagnostic metrics
• Troubleshoot issues related to data and analytics, including managing reporting/ad hoc requests and POVs
• Identify gaps in the overall data capture strategy and collaboratively implement enhancements to advance analytics offerings within the agency
• Provide analytics support for new business and help to manage department-wide initiatives
• Model SSCGs core values and serve as a mentor and role model across our network
• Stay abreast of industry trends and developments

Manager, Data & Analytics

Medical writer

• Work on projects in Publications, Medical Affairs and/or Promotional Medical Communications (Med Ed).

Freelance Medical Writer

• Review and optimize pharmacy processes, ensuring regulatory compliance and improving overall efficiency at client site locations.
• Identify, plan, organize, and develop action plans to optimize both retail and specialty pharmacy services.
• Evaluate existing processes, introduce measurable metrics, and implement quality improvement initiatives to enhance patient-focused services.
• Actively contribute to the development and implementation of plans to establish new pharmacies at client sites and build foundations for operational excellence.
• Assist in analyzing retail and specialty pharmacy operations on-site, streamlining processes, and implementing solutions for improved efficiency.
• Create dashboards with quality assurance measures to monitor and ensure pharmacy performance.
• Support the development and execution of a comprehensive plan for standing up a pharmacy, considering compliance, efficiency, and strategic goals.
• Collaborate with stakeholders to define scope, timelines, and resource requirements for pharmacy establishment.
• Provide consultative support during pharmacy implementation, covering design, technology selection, and business operations.
• Partner with cross-functional teams (architects, contractors, IT professionals, and vendors) to ensure cohesive and successful pharmacy implementation.
• Travel domestically up to 20% to perform onsite pharmacy assessments and formulate action plans for optimization.