Federal Reserve Board

Business Analyst

• Responsible for business application configuration, setup, maintenance, testing, analysis and troubleshooting in support of a comprehensive suite of retail and wholesale financial service products
• Demonstrates advanced understanding of business application systems supporting multiple Federal Reserve’s financial services offerings
• Provides complex operational and technical support
• Engages, educates and consults with financial institution accounting, business systems and technical resources
• Serves as a primary point of contact for the customer and internal stakeholders
• Collaborates with customers to understand their requirements and objectives
• Serves as the subject matter expert (SME) and responsible for providing important details

Senior Business Analyst

Financial Planning and Analysis

• Ensures the 24x7 operation and administration of distributed payments systems supporting the high-value, high-availability of Fedwire businesses.
• Ensures Wholesale Services and Account Balance Services applications are available according to their business requirements while providing premium customer service to the Federal Reserve System districts and other application users.
• Coaches and reviews the work of others. Addresses more complex problems and manages projects.
• Responsible for the large-scale clearinghouse/transaction processing activities for the Fed ACH and Check business lines.
• Provides real-time support for Check/ACH processing.
• Performs application health/monitoring for core processing platforms and satellite/subsystems.
• Supports operations/production issues and incident management.
• Responds to issues or problems that arise in day-to-day operations and serves as first line of escalation.
• Directs and coordinates daily workflow, customer requests, and team responses to operational incidents and service disruptions in a leadership role.
• Oversees team functions and provides appropriate escalation and communication to Management.
• Documents production issues and resolutions for future reference.
• Conducts analyses to understand operational, customer volume, etc., trends/patterns to assist with process improvements and solutions.
• Performs operational statistical analysis and estimates future payment volume.
• Participates/Supports business testing, defect management, and other activities to launch core processing platforms and/or satellite/subsystems enhancements or new product/services.
• Participates in and supports management of Payment Processing’s role in the testing, installation, implementation, and configuration of code releases, products, interim fixes, business resumption testing, and other production initiatives.
• Assists with the creation and development of business requirements.
• Holds scaled decision rights to perform key tasks.
• May perform ancillary tasks to support other business operations depending on shift.
• Provides leadership, work direction and support to less experienced staff.
• Exemplifies exceptional customer service and team-oriented behaviors.
• By example and action, assists the team to achieve the same.
• Takes personal responsibility to maintain and advance personal knowledge of various systems, business needs, and to expand on leadership and management skills.
• Serves as role model and advisor to other team members.
• Has a clear understanding of the need to elevate other staff members’ knowledge and takes action to see it is achieved.
• Develops and revises procedures, defines processes, and provides training for users.
• Provides instrumental guidance and training for teammates.
• Directs group efforts, ad-hoc analysis, issue escalation, and other problem solving.
• May directly lead or otherwise influence small to large sized teams in assigned initiatives.
• Provides project updates/general communications to all levels of staff, management, and senior management.
• Represents operational teams during project meetings.
• Communicates with outside vendor personnel.
• Coordinates efforts with outside team leadership.
• Serves as project manager for process improvement efforts.
• Generally, functions independently with minimal direct supervision and able to manage responsibility with flexibility and focus.
• Understands the demands of leading, managing, and supporting an operation and possess the required knowledge, skills, and temperament to switch from a task to an operational demand or issue, which requires immediate attention, and then resume work on the original task.
• A self-starter with the discipline to achieve deliverables, adapt priorities, and manage the rapidly changing demand of the operation and or project assignments.

Senior Systems Operations Specialist – Lead

Product Manager

• Support the development of value ‑ add product concepts and contribute insights that inform the FedNow roadmap.
• Maintain working knowledge of FedNow features and help analyze upcoming enhancements to understand customer impact.
• Develop an understanding of the instant payments ecosystem—including key players, competitive dynamics, and emerging trends—to provide well ‑ reasoned recommendations.
• Collaborate closely with partner teams (product delivery, credit risk, legal, risk, Board of Governors, marketing, operations, program management, and technology) to support delivery of new product capabilities.

Business Growth Lead Product Manager

Security Engineer

• Collaborating with leading tech professionals to strengthen and protect economic, financial and payments systems
• Operating the DevSecOps program according to standards and policies
• Partnership with peers in FRB Kansas City and other Reserve Banks across the System
• Building relationships with development teams
• Identifying, implementing, and supporting security across the organization
• Assessing maturity of development teams’ DevSecOps practices against an existing framework
• Implementing secure continuous integration and continuous delivery (CI/CD) pipelines

Information Security Specialist

Consultant

• Showcase your Negotiation Skills: Use data and strategy to secure terms that consistently favor the Bank.
• Build Strategic Alliances: Partner with internal business leaders to decode their objectives and drive strategic execution of their business priorities
• Drive the RFx Process Forward: Contribute to the issuance of Requests for Proposal/Quote/Information (“RFx”) events—shaping statements of work and dissecting supplier redlines with a sharp eye for detail and risk.
• Navigate Complex Compliance Landscapes: Collaborate with Procurement and Business Management to address compliance challenges with creative, compliant solutions.
• Drive Procurement Excellence: Serve as a trusted advisor to the broader Procurement team, delivering streamlined, strategic contracting support that empowers partners across the organization.
• Influence at the System Level: Participate in Federal Reserve System-wide projects and workgroups, shaping procurement practices across the network.
• Empower Through Education: Train and mentor business customers on procurement policies, creating transparency and facilitating decision making.
• Innovate and Optimize: Act as the go-to Ariba expert, continuously seeking ways to refine processes, eliminate friction, and elevate contracting efficiency.
• Tackle What Matters: Jump into special projects and emerging priorities with agility and impact.

Senior Contract Consultant

Operations

• Perform critical operational activities including monitoring, working with partner stakeholder teams to mitigate risks
• Support participant onboarding and execute ongoing operational tasks for the FedNow Service
• Provide expert guidance and technical support to clients and internal teams on all FedNow-related issues
• Develop deep expertise of the FedNow Service & stay up to date on all the latest releases and development
• Facilitate high pressure troubleshooting calls for Production issues
• Collaborate with cross-functional teams to assess functional needs, identify vulnerabilities, and recommend appropriate solutions

Senior Analyst – FedNow Operations Center, 3rd Shift

Full-stack Engineer

• Serves as a Principal Software Engineer: to design, develop and implement new complex solutions in accordance with FedNow and Fed Standards
• Develop software solutions in Java, Spring, Terraform, NoSQL and RDS in the Cloud
• Develop end to end Infrastructure-as-Code solutions in Cloud
• Provides input into strategic and tactical planning of software solutions and software development lifecycle changes
• Collaborates with analysts as part of an integrated Agile team to define user requirements and conduct design review
• Ensures that the quality of software developed, maintained and enhanced in-house and installed into production is sufficient to prevent the occurrence of catastrophic defects
• Provides primary or backup production support for applications and components, including but not limited to timely resolution to production problems

Principal Software Engineer

• Support a variety of projects and tasks that may include operations support, national coin and currency inventory management, market intelligence, and business resiliency for the Federal Reserve System
• Perform complex analysis of major business issues and proactively search for and recommend sustainable solutions utilizing established methodology and tools
• Review, compile and analyze detailed and complex statistics and data for major business issues
• Provide guidance and collaboration in completing analysis, information or process mapping, and/or alignment of the business and related areas
• Lead process improvement and solution discussions and present outcomes and actionable recommendations to senior management
• Develop and design new business processes of a major and critical nature and coordinate the updating of existing business processes

• Serves as a Senior Software Engineer to design, develop and implement new complex solutions in accordance with FedNow and Fed Standards
• Develops software solutions (front end SPA and backend) in Cloud
• Develop end to end Infrastructure-as-Code solutions in Cloud
• Provides input into strategic and tactical planning of software solutions and software development lifecycle changes
• Trains and consults cross functionally within the organization on troubleshooting/resolving highly complex and/or highly time critical problems
• Collaborates with analysts as part of an integrated Agile team to define user requirements and conduct design review for the development of complex and innovative cloud applications using modern internet-scale technologies and Serverless architecture in Cloud
• Ensures that the quality of software developed, maintained and enhanced in-house and installed into production is sufficient to prevent the occurrence of catastrophic defects