Senior Analyst – FedNow Operations Center, 3rd Shift

Federal Reserve Board

Senior Analyst role in FedNow Operations Center focusing on critical operational tasks. Collaborating with stakeholder teams and supporting onboarding for FedNow service.

Posted 6/7/2026full-timeBoston • Illinois, Massachusetts, Montana, Ohio, Pennsylvania • 🇺🇸 United StatesSenior💰 $90,900 - $136,300 per yearWebsite

About the role

Key responsibilities & impact

Perform critical operational activities including monitoring, working with partner stakeholder teams to mitigate risks
Support participant onboarding and execute ongoing operational tasks for the FedNow Service
Provide expert guidance and technical support to clients and internal teams on all FedNow-related issues
Develop deep expertise of the FedNow Service & stay up to date on all the latest releases and development
Facilitate high pressure troubleshooting calls for Production issues
Collaborate with cross-functional teams to assess functional needs, identify vulnerabilities, and recommend appropriate solutions

Requirements

What you’ll need

Bachelor’s degree with 5+ years relevant work experience; or 10+ years relevant work experience
Experience working within 24*7 support operations for a large enterprise
Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyze and synthesize information
Initiative and innovation toward improving customer experience
Organized and detail-oriented with a love for creating order out of chaos

Benefits

Comp & perks

Competitive salary
Health insurance
401(k) matching
Work flexibility opportunities
Professional development opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

analytical skillsproblem-solving skillsinitiativeinnovationorganizational skillsdetail-orientedcollaborationcommunicationtroubleshootingrisk mitigation

Certifications

Bachelor's degree