Febracis

Sales

• Execute messaging campaigns via WhatsApp, email and SMS, ensuring quality and accuracy;
• Operate Salesforce Marketing Cloud, especially the Email Studio, Mobile Studio and Journey Builder modules;
• Perform audience segmentation, configure automated journeys and personalize messages;
• Monitor campaign performance (delivery rate, opens, clicks, replies and opt-outs), with special focus on WhatsApp;
• Ensure all communications comply with LGPD (Brazilian General Data Protection Law) and privacy regulations;
• Create performance reports and support data analysis to provide recommendations for improvement;
• Collaborate with CRM, Marketing, Customer Service and Technology teams to execute initiatives;
• Support the documentation of processes and best practices for the WhatsApp channel.

Marketing Analyst – Salesforce, Marketing Cloud

Executive Assistant

• Schedule & Routine Management
• Complete organization of personal and professional calendars (meetings, appointments, travel, and events).
• Confirmations, reminders, and rescheduling in advance.
• Intelligent prioritization of commitments (urgent vs. important).
• Coordination of schedules with third parties (lawyers, accountants, vendors, team members, and family).
• Legal, Document & Administrative Organization
• Organization and control of personal and family documents (contracts, certificates, property deeds, vehicle documents, and official records).
• Direct liaison with lawyers, accountants, notary offices, banks, and administrative agents.
• Strict monitoring of deadlines, due dates, signatures, and renewals.
• Structured physical and digital filing to an executive standard.
• Personal & Family Life Support
• Purchasing and organizing gifts (birthdays, holidays, and corporate/institutional occasions).
• Planning and logistical support for domestic and international travel (tickets, accommodation, travel documents, and checklists).
• Organization of personal and family appointments.
• Management and coordination of domestic service providers (no operational execution).
• Vendor & Third-Party Relations
• Contact with service providers (cleaning, maintenance, professional organizers, drivers, security, and technology).
• Requesting and comparing quotes.
• Monitoring deliveries and ensuring a high standard of execution.
• Confidentiality & Trust
• Handling of highly sensitive information (financial, family, and legal).
• Ethical, mature, and professional conduct.
• Absolute discretion in all matters.
• Anticipation & Proactivity
• Anticipate needs before they are requested.
• Creation of checklists, processes, and organizational standards.
• Continuously propose improvements to routines, organization, and information flow.

Personal Assistant – Fluent English

Backend Engineer

• Develop and maintain server-side business logic and functionalities.
• Design and manage databases, optimizing queries for performance.
• Implement security (authentication, authorization, encryption) and data protection.
• Integrate front-end interfaces with server-side logic in collaboration with other developers.
• Test, debug, and fix bugs to ensure system stability.
• Document code and processes for future maintenance and collaboration.
• Stay up to date with emerging technologies and industry best practices.

Back End Developer

• Calendar & Routine Management
• Comprehensive management of personal and professional calendars (meetings, appointments, travel, and events).
• Confirmations, sending reminders, and rescheduling in advance.
• Intelligent prioritization of engagements (urgent vs. important).
• Coordinating schedules with third parties (lawyers, accountants, service providers, staff, and family members).
• Legal, Documental & Administrative Organization
• Organization and control of personal and family documents (contracts, certificates, official documents, real estate, and vehicles).
• Liaising with lawyers, accountants, notary offices, banks, and agents.
• Monitoring deadlines, due dates, signatures, and renewals.
• Structured physical and digital filing, maintained to an executive standard.
• Personal & Family Life Support
• Purchasing and organizing gifts (birthdays, special occasions, and corporate gifts).
• Planning and logistical support for travel (tickets, accommodation, documents, and checklists).
• Organizing personal and family appointments.
• Strategic support for household matters, managing and coordinating vendors (without operational execution).
• Vendor & Third-Party Relations
• Contact with service providers (cleaning, maintenance, organizing, drivers, security, and technology).
• Requesting quotes, tracking deliveries, and quality control.
• Ensuring a high standard of service and execution.
• Confidentiality & Trust
• Handling highly sensitive information (financial, family, and legal).
• Ethical, mature, and professional demeanor.
• Absolute discretion in all matters.
• Anticipation & Proactivity
• Anticipating needs before they are requested.
• Creating checklists, processes, and standards.
• Continuously proposing improvements in organization, routines, and information flow.

Personal Assistant

Frontend Engineer

• Develop and maintain the user interfaces of web systems and applications with a focus on performance and responsiveness;
• Integrate the user interface with back-end APIs and services;
• Collaborate with designers and other developers to turn prototypes into functional interfaces;
• Write clean, reusable, and well-documented code;
• Apply UI/UX best practices and accessibility standards;
• Participate in agile ceremonies (e.g., dailies, planning, reviews);
• Perform testing and bug fixes to ensure product quality;
• Contribute to the continuous improvement of the project and the team.

Front-End Developer

Systems Engineer

• Perform configurations and parameterizations in TOTVS RM modules: Payroll (RM Labore), Time and Attendance Automation (RM Chronus), and Human Resources Management (RM Vitae);
• Map and optimize human resources, payroll, and time and attendance processes;
• Support internal users in system use, ensuring improved process performance;
• Execute tests, validations, and user acceptance testing (UAT) of new rules and functionalities;
• Produce technical and operational documentation;
• Provide functional support and handle service tickets.

Marketing Analyst – Salesforce, Marketing Cloud

Personal Assistant – Fluent English

Back End Developer

Personal Assistant

Front-End Developer

Systems Analyst, TOTVS HR