Favor Delivery

Backend Engineer

• Assist in research and fact finding to develop or modify applications.
• Fix bugs and perform updates to the code base while working closely with team members across product, design, and engineering.
• Participate in the planning and execution of development projects.
• Mentor less experienced engineers and help organize squad members around project goals.
• Partner with cross-functional technology teams to integrate solutions.
• Responsible for all phases of development, testing, and deployment of web applications, back-end services, databases, and data warehouse.

Senior Software Engineer, Back End

Full-stack Engineer

• Recommend changes to processes and tools at the team level
• Independently build, diagnose, and fix high complexity technical issues
• Work with engineering and product management to plan solutions for large features
• Communicate individual and project-level development statuses to leadership
• Lead creation of documentation and provide training
• Help other engineers understand system/application designs
• Responsible for all phases of development, testing, and deployment of native iOS applications

Staff Software Engineer, iOS

Product Manager

• Define and drive vision and strategy for the menus and ordering experience across multiple product lines.
• Develop detailed product roadmaps, ensuring alignment with business objectives and key results, focusing on next-in-line priorities 6-12 months out.
• Manage the product development lifecycle process for menu experience and menu management.
• Leverage design thinking and lean principles to deliver as much value and learning as quickly as possible.
• Prioritize and manage the squad's product backlog with detailed user stories and acceptance criteria.
• Ensure timely and high-quality delivery of impactful product features and projects.
• Partner with cross-functional leads across multiple business units to drive key outcomes for the business.
• Integrate business analytics and financial insights into product strategy.
• Design experiments that allow understanding of outcomes and iteration quickly.
• Provide mentorship to product managers, leading by example.

Senior Product Manager, Menu Experience

Account Manager

• Manage and grow a book of business for Favor’s enterprise level partners including National brands and Convenience
• Represent Favor and ensure high quality customer service by proactively reaching out to clients, responding quickly to concerns or questions, and quickly solving problems based on strategic prioritization
• Understand Merchant Partner needs and build and create actionable plans utilizing data, to deliver results to our top Merchant Partners
• Develop a deep expertise around on-demand service, our competitors, our markets, and how it impacts our Merchant Partners
• Work cross-functionally with internal teams to represent and promote our Merchant Partner needs and ensure they have the best possible experience working with Favor
• Help create a partnership process to ensure a great experience working with Favor and guide partnerships through marketplace and last-mile products and services
• Identify merchants who could benefit from a higher tier package, missing partnered locations, meaningful co-branding, and/or various promotions, and engage in the appropriate sales conversations and negotiations
• Draft, negotiate, and send agreements or proposals for new growth opportunities, including unique marketing proposals coordinated with Favor’s Marketing team
• Consistently achieve monthly, quarterly, and yearly goals
• Review and report on customer retention, business opportunity and market trends to understand and react to the challenges impacting our merchants
• Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers

Senior Software Engineer, Back End

Staff Software Engineer, iOS

Senior Product Manager, Menu Experience

Key Account Manager I