Merchandising Manager

Favor Delivery

Merchandising Manager executing data-driven merchandising strategies for app discoverability and category performance at Favor. Collaborating with marketing and finance teams on planning and optimization.

Posted 7/6/2026full-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing data-driven merchandising strategies that enhance user experience and drive growth, with a strong focus on cross-functional collaboration and performance optimization. Proficient in analyzing business performance and implementing A/B testing to refine content and improve customer engagement.

Highest-signal resume keywords

Data-Driven Merchandising StrategiesCross-Functional LeadershipA/B Testing StrategiesAnalytical AcumenCustomer Experience Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Website MerchandisingApp MerchandisingBusiness Performance AnalysisSegmentationContent Structure Optimization

Soft Skills

Influencing StrategiesOwnership and AccountabilityProcess OrientationDetail OrientationClear Communication

Tools & Technologies

CMSBrazeTableauContentful

Industry Keywords

Merchandising KPIsUser Journey OptimizationCustomer Journey EfficiencyIntegrated MarketingBusiness Analytics

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Develop and execute data-driven merchandising strategies that enhance content structure,
category performance, and in-app product and merchant discoverability.
Collaborate closely with marketing and finance teams for planning and budgeting and business analytics team for testing and optimization.
Lead the execution of in-app merchandising directive; ensure key brand and product messages are delivered through compelling, on-brand shopping experiences that align with broader marketing channels (lifecycle, social, and paid media).
Develop and implement merchandising strategies tailored to distinct customer segments with a focus on navigation, content structure, and feature placement that drive discovery and engagement.
Collaborate cross-functionally with integrated marketing, creative, brand, business analytics, product, support, and sales teams to align on merchandising initiatives and influence decisions through a data-driven, collaborative approach.
Analyze business performance to identify trends, surface insights, and guide merchandising and pricing optimizations that drive growth and improve user experience.
Define and track core merchandising and content KPIs to evaluate strategy effectiveness, inform future decisions, and ensure consistent reporting
Lead A/B testing strategies to experiment with and refine content, placement, and user journeys; drive continuous performance improvement across the app experience.

Requirements

What you’ll need

A relevant degree or comparable formal training, certification, or work experience
5+ years experience in website or app merchandising or similar roles within a fast-paced environment; proven experience identifying opportunities to find efficiencies throughout the customer journey that impact the user experience and growth
Strong analytical acumen with cross-functional leadership ability; ability to develop respectful influencing strategies to leverage support from cross-functional stakeholders
Ability to focus on and improve customer experience and business performance through in-app placement, segmentation, experimentation, and continuous optimization; ability to demonstrate a high degree of ownership and accountability
Ability to meet tight deadlines and ensure all directives and communications are accurate, clear, concise, and consistent with Favor core values
Process and detail-oriented mindset with demonstrated ability to maintain a clear history of changes and documentation
Strong understanding of CMS and how they work; knowledge of Braze, Tableau, Contentful or similar tools

Benefits

Comp & perks

We offer premium health, vision, dental, and life insurance, alongside 401(k) options.
We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts!
We offer unlimited PTO for salaried employees.
Ample vacation time to all team members.
We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.