FARO Technologies

Account Manager

• Generate sales revenues by performing product demonstrations at selected customer sites.
• Evaluate customer requirements, including workflow process, grant and funding sources and process, investigative processes, and forensic techniques.
• Identify additional sales opportunities outside of traditional channels.
• Utilize all available resources including sales management, Inside Sales Specialists, Applications Engineers, marketing, and others to advance and close sales.
• Work as part of the sales team to generate ideas for company sales opportunities, processes, and systems.
• Provide feedback to FARO R&D for product improvement.
• Act as point of contact and provide technical support to potential customers during the evaluation period.

Account Manager – Public Safety, Forensics

Sales Development Rep

• Field incoming inbound leads from various sources (website inquiries, webinars, trade shows, etc.) and qualify them based on established criteria
• Build lists and pursue new business opportunities through targeted outreach, including cold calling, email campaigns, and social media engagement
• Initiate conversations with potential customers to understand their needs and pain points, and determine the best solution offering from FARO’s portfolio
• Follow up on leads and build relationships with prospects over time, ensuring they are informed about our solutions and guiding them through the early stages of the sales funnel
• Work closely with your assigned Account Managers and our web studio Application Specialists to ensure smooth transitions from qualified leads to sales opportunities, and contribute to pipeline growth
• Stay up to date with FARO product offerings, features, and value propositions in order to effectively communicate with prospects and provide relevant solutions
• Log and track all activities in Salesforce, including lead interactions, follow-ups, and status updates, to maintain an accurate pipeline
• Meet or exceed daily, weekly, and monthly goals for lead creation, activities, demos set, opportunity creation and other key performance indicators (KPIs)
• Continuously identify and research potential new markets and industries within your assigned territories

Sales Development Representative – 3D Metrology

• Generate sales revenues by performing product demonstrations at selected customer sites and evaluate customer requirements including Metrology deliverables such as 3rd party software or automation tasks
• Identify additional emerging sales opportunities outside of traditional channels
• Generate new leads and referrals to support sales growth targets and vertical market growth
• Support channel partners where they are established to create sales opportunities and create revenue, according to the channel structure given
• Provide annual budgets, quarterly and weekly forecasting
• Home office based role requiring extensive travel in the assigned Northern Italy area

Account Manager – Public Safety, Forensics

Sales Development Representative – 3D Metrology

Account Manager – Technical Sales