Fanatics, Inc.

Financial Planning and Analysis

• Define and own the product design vision and strategy for the Fanatics Credit Card and supporting products.
• Partner with Product, Engineering, Marketing, and Data teams to bring innovative ideas to life while ensuring cohesive, fan-focused experiences.
• Establish and scale design systems, processes, and best practices across teams.
• Build, lead, and mentor a high-performing product design team.
• Oversee end-to-end design execution for high-priority initiatives, from discovery through delivery.
• Act as a key partner to executive leadership, influencing product roadmaps and business priorities through design thinking.

Founding Product Designer, Financial Services

Program Manager

• Oversee Credit Card Program operations
• Manage relationships with Card Issuer and Network Provider
• Coordinate ongoing program reviews
• Manage card production processes
• Own incident management processes
• Lead audits and compliance tasks
• Create and manage credit card policies and procedures
• Manage marketing & asset approval processes

Director, Credit Card Program Operations

Director

• Lead Digital Media Strategy
• Develop the holistic paid media strategy across Sportsbook and Casino to drive efficient customer acquisition, engagement, and retention.
• Build integrated media plans aligned to business goals, budgets, and lifecycle performance targets.
• Category leader in digital innovation, setting the standard for advanced thinking and driving full-funnel performance.
• Strong influencer who uses clear storytelling to simplify complexity and drive business understanding.
• Drive Performance & Optimization
• Lead a culture of testing, experimentation, and constant iteration across channels, audiences, creative, and bidding strategies.
• Oversee full-funnel performance metrics, ensuring efficiency in CPA, ROAS, LTV, payback windows, and market-level growth.
• Channel Leadership
• Own strategy across key channels including paid social, search, programmatic, affiliate, and CTV/OTT.
• Evaluate and scale new and emerging channels to unlock incremental reach and revenue.
• Experience managing full-funnel channel teams, with a track record of bringing channel operations in-house.
• Cross-Functional Partnership
• Partner with CRM, Brand, Analytics, Product, and Creative to ensure channel alignment, optimal messaging, and coordinated fan journey execution.
• Collaborate with Trading, Compliance, and Operations to ensure media aligns with regulatory and market conditions.
• Agency & Vendor Management
• Lead relationships with media agencies, technology partners, platforms, and measurement providers.
• Drive accountability, performance, insights, and operational excellence across all vendors.
• Data, Measurement & Insights
• Establish and enhance measurement capabilities including MMM, MTA, incrementality testing, and LTV forecasting.
• Transform complex data into insights that inform strategy, investment decisions, and executive-level reporting.
• Team Leadership
• Build, lead, and mentor a team of high-performing media strategists and channel experts.
• Foster a culture of curiosity, innovation, and operational rigor.

Senior Director, Digital Media Strategy

Full-stack Engineer

• Develop, test, document, and deploy high quality software into production
• Implement new features from functional requirements to logic and UI with guidance
• Work closely with our product team, design, and other internal stakeholders to understand technology decisions that grow and improve our products
• Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency by troubleshooting and resolving application-related problems
• Participate in code reviews to maintain code quality and learn from senior team members
• Collaborate effectively with team members and contribute to a positive team culture
• Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities

Software Engineer III – Mobile

Supply Chain

• Define and own the technical architecture roadmap for supply chain systems, including order management, inventory management, warehouse management, logistics/transportation, and planning systems
• Lead the strategic transition from legacy supply chain systems to a composable supply chain architecture using best-of-breed solutions
• Partner with product management and business stakeholders across direct-to-consumer, wholesale, operations, fulfillment and manufacturing to understand supply chain requirements and translate them into technical solutions
• Design integration patterns for supply chain and related systems, ensuring seamless data flow between internal and external systems and partners
• Support evaluation and selection of supply chain technology vendors and platforms
• Create and maintain architecture documentation including system diagrams, data models, integration specifications, and decision records
• Collaborate with product and engineering teams to ensure architectural standards are followed and provide technical guidance during implementation
• Drive adoption of modern architecture practices including event-driven architecture, microservices, and cloud-native patterns within supply chain domains
• Identify and architect opportunities to apply AI/ML capabilities to supply chain challenges. Define orchestration integration patterns for AI agents and automation
• Support One Commerce strategic initiatives by ensuring supply chain systems align with enterprise-wide architecture goals

Principal Architect – Supply Chain Technology

• Own the end-to-end product vision, roadmap, and execution for shipping and logistics platforms across B2C and Wholesale/B2B
• Develop a comprehensive long-term plan for integrating carriers, rate shopping, choosing services, setting SLAs, and managing delivery commitments.
• Drive platform decisions that balance customer experience, operational scalability, compliance, and cost
• Partner with Logistics, Transportation, and Fulfillment Operations to translate operational needs into scalable product solutions
• Collaborate with Digital Experience teams on shipping methods, delivery messaging, promised delivery dates, and checkout experiences
• Work closely with Engineering and Architecture to ensure platform scalability, reliability, and extensibility
• Lead development of carrier integrations (parcel, freight, last-mile, regional carriers)
• Own inbound, outbound, and returns transportation workflows including customs and cross-border fulfillment
• Drive package lifecycle management including label generation, tracking, delivery events, exceptions
• Own TMS product strategy, including Build vs buy evaluation, Vendor assessment, selection, and integration strategy
• Translate strategy into clear product requirements, epics, and success metrics
• Lead backlog prioritization and sprint planning with engineering teams
• Drive alignment across stakeholders and manage dependencies across complex systems
• Define and track KPIs such as on-time delivery, cost per shipment, carrier performance, customer conversion, and contribution margin
• Use data and experimentation to optimize shipping options, transit times, and customer promises
• Identify opportunities for automation, cost savings, and operational efficiency

Principal Product Manager – Supply Chain

Analyst

• Provide onsite and/or remote technical support to internal users and external partners
• Respond to user inquiries via all support channels (e.g., Slack, Email, Jira, etc.)
• Gather and present support metrics and activities to management
• Remain current on technology and support trends
• Assist with onboarding, training and mentoring new and legacy team members
• Ensure trouble tickets are kept up to date in Jira as well as provide timely and accurate updates to the reporter
• Help maintain and update onboarding documentation and processes for new hires
• Help ensure that processes used by the service desk team are well-documented and communicated
• Triage service requests and escalate as necessary with the IT functional teams (e.g., Security, Engineering, DevOps, etc.) on major initiatives to ensure alignment of support activities across the organization.
• Help track, deploy and maintain detailed inventory of BetFanatics-owned computers and mobile devices in Oomnitza as it relates to joiners, leavers and lost/stolen
• Serve as a SME and/or partner with SMEs to prepare reference material for users by drafting operation instructions and updating the company knowledge base with tech tips
• Report common issues identified with service partners to management for escalation
• Ability to work with minimal supervision (e.g., use company documentation and/or research using traditional and online resources)
• Must be available for on-call rotation after normal business hours and on weekends as it relates to onsite needs and/or P1 Outage support.
• Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities.

Service Desk Analyst III

Social Media Manager

• Own what goes out on Fanatics Sportsbook social media channels, including TikTok, Instagram, Facebook, X, Reddit, Discord, and YouTube.
• Maintain a content calendar across all channels, providing consistent communication and visibility on the publishing plan at daily, weekly, and monthly checkpoints.
• Proactively plan, produce and execute content that entertains and generates strong organic reach.
• Partner closely with internal and external Social Creative Team to improve our content and test bold ideas, balancing creative insight and brand tone with quantitative analysis
• Partner closely with the Influencer & Talent Team to identify, engage and execute highly engaging and entertaining concepts with a range of talent spanning niche creators to campaign-headlining celebrities and athletes.
• Represent and secure what each channel needs to be successful in national and local campaigns, mentoring other functional teams on what works on social.
• Ensure content meets legal and regulatory compliance requirements through direct partnership with internal teams.
• Work closely with the Director, Social Media to develop/influence paid media strategies supporting campaigns.

Senior Manager, Social Media Content

• Develop scalable microservices and applications with minimal oversight, ensuring high code quality, reliability, and performance
• Work independently on assigned problems and triage production issues, identifying root causes and suggesting solutions
• Write modular, testable, resilient, production-grade code with strong attention to edge cases and optimization
• Develop components and services with strong understanding of distributed systems, fault tolerance, and scalability
• Leverage AI/ML tools (GitHub Copilot, ChatGPT, etc.) to enhance development productivity and integrate them into CI/CD workflows
• Implement and optimize RESTful/GraphQL APIs and integrate with third-party services
• Eﬀectively debug and resolve software issues. Identify and communicate potential risks in projects. Participate in Root Cause Analysis (RCA) sessions.
• Collaborate eﬀectively with other engineers, product managers, and designers. Clearly communicate technical information to both technical and non-technical audiences.

Software Engineer III

Accounts Payable

• Lead and manage the Indirect Invoicing team to ensure timely and accurate invoice processing.
• Manages invoice escalations and delivers prompt resolutions to maintain a positive experience for suppliers and internal stakeholders.
• Review and validate GL coding and business approvers for Indirect invoices.
• Propose efficiencies to enhance team performance.
• Monitor team KPI’s including invoice processing & accuracy, IDR capture, etc.
• Assist with reconciliation of supplier statements to ensure accuracy.
• Monitor and review monthly Aging reports and Purchase Order (PO) reports.
• Conduct monthly outreach to business partners to confirm PO report accuracy.
• Reviews month-end accrual and close-related tasks before sending to Sr Manager.
• Play critical role in supporting internal and external indirect audit requests to ensure total compliance with quarterly and annual audit processes.
• Collaborate cross-functionally within the department and externally to resolve supplier invoicing issues.
• Assist with new onboarding employees. Supervises training with assigned staff members.
• Review employee timesheets and contribute to performance evaluations.
• Complete special projects and assignments as directed.
• Understand and adhere to internal controls.

Lead, Accounts Payable – Indirect

Product Designer

• Define and evolve the UX vision, principles, and standards for Core Product.
• Translate business strategy and user insights into clear UX direction and roadmaps.
• Champion user-centered design and accessibility best practices at all levels of the organization.
• Lead, mentor, and grow a team of Product Designers
• Establish clear roles, career paths, and performance expectations.
• Foster a culture of collaboration, creativity, and continuous learning.
• Oversee end-to-end UX processes including research, ideation, prototyping, testing, and design delivery.
• Review and provide feedback on key design initiatives and deliverables.
• Balance user needs with business objectives, technical constraints, and timelines.
• Leverage qualitative and quantitative data to inform design decisions.
• Advocate for testing, validation, and iteration throughout the product lifecycle.
• Ensure design consistency, quality, and scalability through design systems and governance.
• Partner closely with Product, Engineering, Data, Marketing, and Customer teams.
• Influence product strategy by grounding decisions in user research and usability insights.

Director, Product Design

Product Manager

• Own and be accountable to senior leadership for KPIs related to product and business objectives for the Sportsbook & Casino
• Build and lead a team of product managers, and create career pathing opportunities for product manager team members
• Work closely with Engineering, Data, and UI/UX teams to design and implement a best-in-class, intuitive, and scalable product from the ground-up - driven by data, user research, and competitive analysis
• Develop and own the product strategy and roadmap, prioritizing the features that create customer-first experiences and drive our primary KPIs
• Work cross-functionally across the Fanatics ecosystem to best utilize and incorporate Fanatics strategic assets into the FBG product
• Open to regular travel to events and other Fanatics offices for various offsite and team meetings.

Director, Product Management

Content Marketing Manager

• Lead copy and design production for in-app placements that promote Fanatics experiences, including exclusive product drops, free-to-play games, and cross-vertical promotions.
• Develop multiple placement variations to support A/B testing and optimize performance.
• Develop multiple placement variations to support customer segmentation.
• Coordinate with cross-functional partners and stakeholders to ensure in-app designs leverage the correct assets and meet business objectives.
• Adapt to a fast-paced, sports-driven environment where priorities may shift based on real-time events.
• Write UX copy for designated features and experiences within the app, ensuring a seamless and intuitive user journey.
• Support executive presentations by creating mocks that articulate product vision and secure leadership buy-in.
• Maintain and organize a library of app assets, ensuring marketing and design teams have access to cohesive materials for in-app and external placements.

Content Designer

QA Engineer

• Develop quality focused test strategies that help the team deliver software that provides maximum quality without sacrificing business value. Test early and often.
• Work with multiple teams of engineers and product managers to gather requirements and data sources to design and build test plans including data quality validations.
• Participate in projects developed with agile methodology.
• Design and document test cases and test data to ensure proper coverage.
• Perform exploratory/manual tests as needed.
• Collaborate with software engineers to triage issues and work to ensure the validity, timeliness, consistency, completeness and accuracy of our data across all data platform components.
• Write, execute, and monitor automated test suites for integration and regression testing.
• Integrate tests as part of continuous delivery pipelines.
• Define quality metrics and build quality monitoring solutions and dashboards.
• Nurture a culture of quality through collaboration with teammates across the engineering function to make sure quality is embedded in both processes and technology.
• Mentor/coach team members to ensure appropriate testing coverage within the team with a focus on continuous testing and a shift-left approach.

Senior Quality Engineer

General Counsel

• Review and approve promotional campaigns and terms, including acquisition and retention offers, odds boosts, loyalty programs, and materials connected to new product features.
• Ensure all marketing content complies with applicable federal and state laws, as well as advertising and gaming regulations (e.g., FTC, state gaming commission regulations, etc.).
• Collaborate with creative and compliance teams to ensure clarity, fairness, and accuracy in all promotional messaging.
• Provide legal sign-off on all marketing assets including digital ads, emails, social media posts, affiliate content, influencer campaigns, and media buys.
• Help craft compliant disclaimers and disclosures, ensuring alignment with regulatory standards and brand voice.
• Review agreements and assist business with compliance with intellectual property and partnership agreement requirements.
• Educate internal teams on legal risks and best practices in marketing and brand strategy.
• Monitor developments in advertising law, gambling regulations, and IP trends, and assess their impact on business operations.
• Support internal processes to ensure timely legal reviews without slowing down innovation.