FamilyWell Health

People Operations

• Implement and manage performance review cycles.
• Establish clear performance expectations and support PIP (Performance Improvement Plan) processes.
• Manage FMLA and/or parental leave requests and HR-related updates.
• Support managers with professional development and management guidance.
• Maintain and update the employee handbook as needed.
• Function as the people policy expert, addressing questions for the team.
• Ensure HR practices align with company policies and regulations.
• Oversee benefit elections and support employees through enrollment processes.
• Coordinate with insurance brokers/providers and manage insurance-related updates.
• Assist with open enrollment & COBRA and ensure accurate documentation and compliance.
• Identify and implement culture-building initiatives in a remote work environment.
• Conduct exit interviews and provide insights to leadership.
• Work closely with the Junior Chief of Staff to ensure alignment across HR initiatives.
• Report directly to the Chief of Staff on HR strategy and operational matters.

Director of People Operations – Part-Time, Fractional