FamilyWell Health

Medical Director

• Provide clinical oversight and supervision for provider teams including psychiatric nurse practitioners and therapists.
• Develop and implement evidence-based treatment protocols evaluating impact on patient outcomes and revenue sustainability.
• Build and oversee quality assurance to ensure adherence to clinical best practices, safety standards, and regulatory compliance.
• Provide clinical supervision and mentorship for psychiatric nurse practitioners, conducting case reviews and supporting direct patient care.
• Lead the clinical strategy and vision for women's reproductive mental health services.
• Partner closely with executive leadership to shape the strategic direction of FamilyWell by providing clinical expertise that drives the development and expansion of innovative service offerings and clinical programs.
• Analyze data and clinical outcomes to develop insights for clinical practice and presentation of thought leadership both internally and externally.
• Stay current with emerging research and integrate new findings into clinical practice.
• Participate in product development and clinical innovation initiatives.

Project Manager

• Own the end-to-end project management of one of FamilyWell's largest, multi-state enterprise launches.
• Serve as the operational hub coordinating tasks across Partner Success, Clinical Operations, Product, and external partner teams across 10 workstreams to ensure timely completion of deliverables.
• Build and maintain master project plans, manage cross-functional dependencies, own status reporting and escalations, and drive internal accountability from kickoff through go-live.
• Transition into the primary relationship owner for the account after launch, leading quarterly reviews and monitoring performance.

Enterprise Implementation Project Manager

Product Manager

• Own our vendor relationships end-to-end
• Drive active implementation projects from requirements through go-live
• Take ownership of complex, multi-stakeholder initiatives
• Maintain and improve the operational infrastructure of the product organization
• Use AI tools as a core productivity layer
• Partner directly with the CPO to manage her priority list

Product Manager, Patient Experience

Analytics Engineer

• Own the end-to-end data stack—from ingestion and warehousing to modeling and BI.
• Maintain a warehouse (Snowflake) and connect it to source systems (EMR, RCM, patient engagement, scheduling, support tools).
• Implement ELT (currently using Meltano) (plus custom connectors when needed) and orchestration (dbt Cloud/CI).
• Own company data strategy, detailed architecture and design of replica, warehouse, and BI tool.
• Build curated marts and a governed semantic layer in dbt; define durable metrics (e.g., Time-to-Care, referral funnels, cancellations, provider capacity, cohort outcomes).
• Add data quality tests (dbt tests/Great Expectations), lineage, and alerts; resolve root causes quickly.
• Administer BI tool (currently Sigma), define roles/permissions, and ship high-leverage dashboards.
• Drive stakeholder discovery; translate questions into metrics, dashboards, and data contracts.
• Train teams on self-serve best practices and documentation.
• Implement HIPAA-aligned controls: RBAC/ABAC, column-level masking/tokenization, audit logging, data retention, and least-privilege access.
• Monitor performance, freshness, and cost (warehouse, ELT, BI); optimize with SLAs for priority datasets.

Senior Analytics Engineer – Data, BI

Therapist

• Provide individual tele-therapy to patients requesting regular sessions using FamilyWell’s virtual platform.
• Conduct one-on-one psychological intakes for referred FamilyWell program patients, gathering comprehensive assessments to inform treatment planning.
• Document patient progress comprehensively, sharing treatment recommendations with medical providers, psychiatric consultants, and other treating professionals as needed. Facilitate treatment plan modifications for patients needing more intensive or specialized mental health care, ensuring timely and appropriate interventions.
• Develop and deliver Care Plans post-session, offering patients actionable insights and follow-up steps.

Women's Mental Health Therapist

• Provide individual tele-therapy to patients requesting regular sessions using FamilyWell’s virtual platform.
• Conduct one-on-one psychological intakes for referred FamilyWell program patients, gathering comprehensive assessments to inform treatment planning.
• Document patient progress comprehensively, sharing treatment recommendations with medical providers, psychiatric consultants, and other treating professionals as needed.
• Facilitate treatment plan modifications for patients needing more intensive or specialized mental health care, ensuring timely and appropriate interventions.
• Develop and deliver Care Plans post-session, offering patients actionable insights and follow-up steps.