Fairstead

Compliance

• Develop a schedule for implementation the occupancy cycle, unit inspections, apartment availability, interviewing applicants, required verifications/documentation and tenant selection.
• Enforce occupancy policy and procedures in accordance with regulatory agreements.
• Implement initial, interim, and annual lease process for all units; coordinate with the compliance team to ensure all subsidy information for the resident is appropriately communicated.
• Initiate communication to the compliance team for residents out of compliance with rent or house rules.
• Organize files to support the tracking of all resident related housing court actions.
• Maintain an accurate and orderly system of office records and tenant files in accordance with Fairstead regulations and agreements; maintain confidentiality as required.
• Prepare resident move-in packages for the compliance team to review and approve.
• Provide task supervision as requested by the Property Manager for maintenance and on-site security.
• Develop and maintain positive relationships with all residents.
• Complete and/or assist with completing housing program requirements such as Annual Owner’s Certification and monitoring agency file reviews and site inspections.
• Execute requirements per Fair Housing regulations, Section 504 Act, and Certified Occupancy Specialist programs, HDC, HPD, HCR (Homes and Community Renewal), and HUD.
• Actively participate in all necessary training to ensure that sites maintain compliance with Project-Based Section 8 programs as well as HPD, HDC and other government agency programs that have oversight to properties.
• Assist Property Managers and Fairstead staff in developing responses to requests from third-party monitoring agencies.
• Provide superior customer service to residents and prospective residents by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner.
• Travel required.
• Perform other duties as assigned.

Traveling Compliance Specialist – HUD

• Oversee compliance during the initial lease-up and/or takeover phases, ensuring documentation and reporting are completed on time for management and external agencies.
• Ensure the accurate and timely processing of all tenant and resident third party verifications, and compliance paperwork requirements.
• Conduct detailed initial reviews of lease-up files, ensuring accuracy, completeness, and program eligibility prior to submission to regulatory agencies.
• Establish a standardized review process and Quality Assurance check to streamline file approvals and reduce error rates.
• Facilitate and schedule weekly compliance check-in calls to ensure goals and workflows keep pace with unit delivery, qualification, and occupancy timelines.
• Assist with onboarding and compliance support for new site team members, when needed.
• Ensure all final approved lease-up resident files are uploaded into SharePoint, OneSite/Yardi (as applicable), and investor platforms.
• Ensure the state monitoring databases are updated monthly (or more frequently) as required.
• Ensure documentation/forms used by site staff are up to date.
• Serve as the primary compliance liaison for file submissions, approvals, and audits.
• Ensure timely responses to audit findings and implement corrective action plans as necessary.
• Performs other duties assigned.

Traveling Compliance Specialist – HUD

Compliance Lease Up Specialist - LIHTC