Fairmont Le Manoir Richelieu

Outside Sales

• The Architecture & Design Specification Representative is responsible for gathering and securing specifications from architects and designers to expand market awareness of the Richelieu brand and increase sales.
• Working alongside local sales representatives, responsible for coordinating many aspects of a project, from specification phase to sharing of sales opportunities with sales representatives for closing of the sale.
• Continuously build and strengthen relationships with current and prospective customers positioning yourself and Richelieu as your clients’ all-inclusive provider of specialty hardware and complimentary products.
• Schedule and hold face-to-face as well as virtual meetings with new and existing clients, learning about current and upcoming projects and how Richelieu solutions can enhance their results.
• Gather and secure specifications in product categories including decorative hardware, lighting, sliding door hardware, laminate, solid surface, quartz, and premium panels.
• Identify and analyze past specification patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier.
• Provide educational training on products and industry developments to the A&D community.
• Provide a state-of-the-art customer service experience, positioning yourself as their desired one-stop-shop.
• Educate yourself on, and continuously stay up to date with, Richelieu’s product offerings as well as ever-changing market conditions and competitive landscape.
• Utilize available sales support applications and systems, especially with proficient and consistent use of CRM.
• Regular automobile travel is required, must have your own reliable transportation. In-person visits to customers three to four days per week are required, may require frequent lifting/pushing/carrying items up to 50 pounds.

Architect and Design Specification Representative – Outside Sales

Business Development Rep

• Take responsibility for growing our business with kitchen and bath dealers, retailers, distributors, and buying groups
• Manage day-to-day sales activities for our major kitchen and bath segment buying group
• Maintain high-touch and service-focused interaction with members of the buying group
• Travel extensively across the Eastern United States
• Schedule and hold both virtual and face-to-face meetings with new and existing customers
• Drive growth of the region's sales, both through new customer acquisition as well as the development of existing relationships
• Identify and analyze buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
• Educate yourself on, and continuously stay up to date with, Richelieu's product offerings as well as ever-changing market conditions and competitive analysis

Business Development Manager

Account Executive

• Responsible for overall relationship and management of day-to-day sales activities towards architectural millwork companies and fabricators in the territory
• Manage the sales of Richelieu surfacing product solutions through structured consultative sales discussions
• Work in tandem with Richelieu's Sales Representatives to hold face-to-face consultations
• Maintain accountability for the growth of territory, both through new client acquisition as well as development of existing relationships
• Identify and analyze past buying patterns of current accounts
• Provide a state-of-the-art customer service experience
• Educate yourself on and stay up to date with Richelieu’s surfacing product offerings
• Hold responsibility for system information and reporting in CRM application

Outside Sales Representative – Surfaces

• Responsible for leading a sales team to grow sales region
• Ensure costs are in control and promote employee drive and motivation
• Provide quality training towards the sales force
• Lead, coach, and mentor a team of Outside Sales Representatives
• Join team of Outside Sales Representatives on field sales calls with existing and prospective customers
• Provide ongoing training and development towards the sales team
• Hold direct selling responsibility for a set of customer accounts
• Direct and monitor all sales activities for the region
• Manage individual sales representative performance
• Establish and monitor a proper product mix

Architect and Design Specification Representative – Outside Sales

Business Development Manager

Outside Sales Representative – Surfaces

Outside Sales Manager