fair parken GmbH

Outside Sales

• You act as the liaison between our customers and regional management
• As an on-site contact person, you are available to parking users and our clients
• You are responsible for internal audits and quality assurance
• You check compliance with posted parking regulations
• You document violations when the parking rules are disregarded
• On site, you inspect signage for stability and condition and check consumables in the locations, replenishing them as needed
• You support new employees during their onboarding

Employee, Parking Enforcement, Field Service

Product Designer

• Conceptualize, design and develop digital solutions
• Strategically evolve the corporate design for digital applications
• Quality assurance of compliance with design standards
• Support the creation of sales and marketing materials for digital channels and print media

UI/UX Designer, Graphic Designer

• You serve as the link between our customers and regional management
• As the on-site contact, you are available to parking users and our clients
• You are responsible for internal audits and quality assurance
• You monitor compliance with posted parking regulations
• You document violations of the parking regulations
• On-site, you inspect signage for stability and condition and check consumable supplies at the locations, replenishing them as needed
• You support new employees during their onboarding

Parking Enforcement Officer – Field Operations

Account Executive

• Follow up on campaigns and sales activities conducted by telephone
• Schedule and coordinate appointments for the field sales team
• Serve as the central telephone contact for existing and new customers
• Maintain and update contact information in the CRM system
• Support the planning, execution and follow-up of sales activities and campaigns
• Conduct targeted telephone outreach to maximize campaign success

Telephone Sales Representative

Manager

• Betreuung von Objekten bezüglich kamerabasierten Parkraumbewirtschaftung
• Projektplanung von Vor- bis Nachbereitung
• Einhaltung von Zeitplänen und Zielen während des Projektablaufs
• Ansprechpartner für Kunden und kommunikative Verantwortung
• Arbeitsvorbereitung und Ressourceneinsatzplanung
• Projektcontrolling und Qualitätskontrolle
• Durchführung von Objektbesichtigungen und Montageeinsätzen

Projektmanager – digitale Parkraumkonzepte

• You are the link between our customers and the regional management.
• As the on-site contact, you support parking facility users and our clients.
• You are responsible for internal audits and quality assurance.
• You check compliance with the posted parking regulations.
• You document violations when parking rules are ignored.
• On site you inspect signage for stability and condition and check consumables at the locations, replenishing them if necessary.
• You support new employees during their onboarding.

Parking Enforcement Officer — Field Service

Customer Support

• Im telefonischen Kundenkontakt gibst du Auskunft über die Parkraumbewirtschaftung vor Ort und verantwortest mit deinen Teamkollegen das Beschwerdemanagement bei Anfragen von Parkplatznutzern per Telefon
• Du bearbeitest mit deinen Teamkollegen die Anfragen von Parkplatznutzern, die mit der täglichen Post, per Mail oder per Fax eingehen
• Du unterstützt bei der qualitativen und datenschutzrechtlichen Prüfung der dokumentierten Parkvorgänge vor Abfrage beim Kraftfahrt-Bundesamt
• Bring dich in das Team ein und wirke bei Sonderprojekten mit
• Gemeinsam mit deinen Teamkollegen arbeitest du daran, unseren Kundenservice auf ein neues Level zu heben und im Umgang mit Kunden Maßstäbe zu setzen
• Du übernimmst die Einarbeitung neuer Mitarbeiter im Kundenservice
• Für die Mitarbeiter:innen, die Regionalleitung und die Leitung des Kundenservice fungierst du als Hauptansprechpartner
• Du übernimmst die Bearbeitung von komplexen Sachverhalten im Wege einer Second-Level-Sachbearbeitung
• Die Aufarbeitung und Bereitstellung aller für den Kundenservice relevanten Stammdaten runden eine Aufgaben ab

Kundenservice Mitarbeiter, 2nd Level Support

• You act as the link between our customers/clients and regional management
• As the on-site contact, you are available to parking users and our clients
• You are responsible for internal audit and quality assurance
• You check compliance with the posted parking regulations
• You document violations when parking rules are disregarded
• On site you inspect signage for stability and condition and check consumable supplies at the locations, refilling them as needed
• You support new employees during their onboarding

Sales

• Responsible for the structure, performance and development of a telesales team
• Manage outbound telesales activities
• Conduct regular feedback and coaching sessions
• Develop sales standards
• Responsible for KPI and performance management
• Onboard new team members
• Optimize processes and tools across the telesales workflow
• Work closely with Marketing and Sales
• Prepare reports and analyses

Team Lead – Telesales

Project Manager

• Du koordinierst laufende Projekte und unterstützt den Abteilungsleiter bei der Planung, Organisation und Umsetzung im Tagesgeschäft.
• Du behältst Termine, Abläufe und Projektfortschritte im Blick und sorgst dafür, dass alle Beteiligten stets gut informiert sind.
• Du bist zentrale Schnittstelle zwischen internen Teams, externen Partnern, technischen Ansprechpartnern und Elektriker:innen.
• Du führst eigenständig Nachfass-Calls durch, um den Status laufender Projekte abzufragen und sicherzustellen, dass Deadlines eingehalten werden.
• Du übernimmst die Einsatz- und Ressourcenplanung unserer Installateure und koordinierst die Abläufe auf den Baustellen.
• Du unterstützt bei der Dokumentation der Projektstände und pflegst relevante Informationen strukturiert.
• Du prüfst eingehende Rechnungen auf Vollständigkeit und Richtigkeit und unterstützt die Projektabrechnung.
• Du bearbeitest Interessentenanfragen, beantwortest diese freundlich und leitest sie gezielt an die zuständigen Kolleg:innen weiter.
• Du begleitest die Umsetzung unserer Kampagnen und führst im Anschluss gezielte Nachfass-Calls durch.
• Du bestellst eigenverantwortlich Materialien, Geräte und sonstigen Bedarf und stellst sicher, dass alles rechtzeitig verfügbar ist.

Projektkoordinator

• You coordinate ongoing projects and support the department head in planning, organizing and executing day-to-day operations.
• You keep an eye on deadlines, processes and project progress and ensure that all stakeholders are always well informed.
• You act as the central interface between internal teams, external partners, technical contacts and electricians.
• You independently conduct follow-up calls to check the status of ongoing projects and ensure deadlines are met.
• You take responsibility for scheduling and resource planning for our installers and coordinate operations on site.
• You support the documentation of project statuses and maintain relevant information in a structured way.
• You check incoming invoices for completeness and accuracy and assist with project billing.
• You process inquiries from prospective customers, respond courteously and forward them to the appropriate colleagues.
• You support the implementation of our campaigns and carry out targeted follow-up calls afterwards.
• You independently order materials, equipment and other supplies and ensure everything is available on time.

Project Coordinator

Procurement

• Verantwortung für die Vertragserstellung, -prüfung und -verwaltung für unsere Projekte
• Optimierung standardisierter Vertragsvorlagen und Überwachung der Einhaltung von Fristen, Vorgaben und Richtlinien
• Verwaltung von Dauermietverhältnissen und Parkberechtigungen
• systematisches Dokumentenmanagement
• Mitwirkung bei verschiedenen Projekten

Sachbearbeiter – Vertragsmanagement

• You are the link between our clients and the regional management
• As an on-site point of contact, you are available to parking users and our clients
• You act as the designated officer for internal audits and quality assurance
• You check compliance with the posted parking regulations
• You document violations when the parking regulations are disregarded
• On site you inspect signage for stability and condition and check consumable supplies at the sites, refilling them if necessary
• You support new employees during their onboarding

• Responsible for end-to-end management of individual FreeFlow projects from project initiation
• Support from planning through implementation to successful project completion
• Ongoing support for existing customers beyond the project phase
• Develop, maintain and monitor project plans
• Coordinate all required actions and ensure adherence to schedules and quality standards
• Central point of contact for customers throughout the project lifecycle
• Professional oral and written project communication
• Coordination and management of external and internal project stakeholders
• Ensure a smooth and efficient project execution
• Project controlling including progress and quality monitoring
• Initiate appropriate measures and escalations in case of deviations
• Actively contribute to the development and standardization of project processes

Project Manager – Paid Parking

• You are the link between our customers and the regional management
• As the local contact, you are available on-site to parking users and our clients
• You are responsible for internal audit and quality assurance
• You check compliance with posted parking regulations
• You document violations when parking rules are disregarded
• On site you inspect signage for stability and condition and check consumables in the stores/markets, refilling them as necessary
• You support new employees during their onboarding

Employee, Parking Enforcement, Field Service

UI/UX Designer, Graphic Designer

Parking Enforcement Officer – Field Operations

Telephone Sales Representative

Projektmanager – digitale Parkraumkonzepte

Parking Enforcement Officer — Field Service

Kundenservice Mitarbeiter, 2nd Level Support

Parking Enforcement Officer – Field Operations

Team Lead – Telesales

Projektkoordinator

Project Coordinator

Sachbearbeiter – Vertragsmanagement

Parking Enforcement Officer – Field Operations

Project Manager – Paid Parking

Parking Enforcement Officer — Field Operations