Fadami - Software & Innovation

Operations

• Plan and organize the team's activities, ensuring efficient execution of tasks;
• Assign tasks according to team capacity, ensuring balanced workload distribution;
• Monitor task execution and on-time delivery;
• Prepare and track schedules, ensuring adherence to planned deliveries;
• Adjust plans according to the team's actual capacity and manage deviations;
• Monitor the team's working hours (overtime, time bank/compensatory hours, minimum rest between shifts), ensuring compliance with internal policies and labor legislation;
• Organize team vacations and availability;
• Identify overload or underutilization and take preventive action;
• Plan and organize schedules for external/field activities;
• Ensure appropriate allocation of resources and logistical organization of field activities;
• Communicate with involved departments, ensuring alignment of requests;
• Report status, risks and operational bottlenecks;
• Propose continuous improvements in the organization and execution of activities.

Operations Supervisor

Support Engineer

• Provide technical support to users and systems, handling support tickets, performing initial diagnosis, and assisting in incident resolution across diverse environments.
• Provide remote and on-site support, working alongside the team to ensure proper functioning of systems and IT infrastructure.
• Support environment monitoring, performance analysis, and identification of potential failures using specific monitoring tools.
• Assist with installation and maintenance of software and operating systems.
• Interface with clients, ensuring efficient service with clear communication and a focus on problem resolution, including opening, tracking, and closing support tickets.

Technical Support Analyst

Analyst

• Design, develop and optimize highly complex queries in SQL Server, ensuring maximum performance and scalability;
• Create, review and maintain stored procedures, functions, triggers, views and packages, applying best practices in architecture and coding;
• Lead the design and modeling of relational databases, defining table structures, indexes, relationships and naming standards;
• Perform advanced query tuning, execution plan analysis and optimizations for high-volume, high-concurrency environments;
• Define and implement advanced strategies for indexing, partitioning and data distribution;
• Develop PL/SQL scripts and automations for large-scale data integration, migration and processing;
• Design, implement and manage jobs and schedulers for critical batch processing routines;
• Ensure data consistency, integrity, availability and security, including permission management and auditing;
• Create and maintain detailed technical documentation of implemented solutions and processes;
• Act as a technical reference for other developers, supporting code reviews and data architecture decisions;
• Work closely with development, architecture and infrastructure teams to ensure efficient integration between applications and databases.

Senior Database Analyst

Full-stack Engineer

• Develop scalable, high-complexity Full Stack solutions using development best practices.
• Identify and propose code refactorings, performance improvements, and automation opportunities.
• Provide technical guidance and support to other developers, promoting knowledge sharing within the team.
• Actively participate in agile ceremonies, collaborating on the definition of technical solutions for project challenges.
• Integrate with cross-functional teams to understand requirements, align expectations, and deliver value efficiently.
• Work with various types of RESTful and SOAP API integrations and SQL databases across different DBMSs in a dynamic, delivery-oriented environment. Experience developing with C#, ASP.NET and/or .NET Core is essential, as these are the primary technologies used to build and integrate our systems.
• Responsible for creating responsive forms and pages for administrative-process products using JavaScript and applying styling provided by Bootstrap, ensuring a good user experience and compatibility across devices.

Senior Full Stack Developer

• Work with various types of RESTful and SOAP API integrations, as well as SQL databases across different DBMSs, in a dynamic, delivery-oriented environment.
• Experience developing with C#, ASP.NET and/or .NET Core is essential, as these are the main technologies used to build and integrate our systems.
• Also responsible for creating responsive forms and pages for administrative process products using JavaScript and applying Bootstrap styling, ensuring a good user experience and compatibility across devices.

Mid-level Full Stack Developer

• Execute and monitor Personnel/Payroll department routines, ensuring legal compliance, document organization and quality employee support, including:
• Process and verify electronic timekeeping using the Ahgora TOTVS system, including adjustments, entries, shift/journey validations, time bank management and support to managers and employees;
• Perform onboarding, termination, vacation and leave procedures;
• Verify payroll, social charges (INSS, FGTS, IRRF) and other statutory obligations processed by external accounting;
• Maintain ongoing interface with accounting to request and verify labor information and submissions to eSocial;
• Ensure compliance with current labor and social security legislation;
• Control and administer benefits such as transportation voucher, meal allowance, health plan and other company-provided benefits;
• Provide employee support to clarify questions related to labor matters and payroll;
• Support internal and external audits related to the area;
• Organize, update and maintain labor documentation and integration paperwork required for clearance of employees at external clients;
• Keep physical and digital departmental files organized and up to date;
• Distribution and control of PPEs (Personal Protective Equipment);
• Support the SESMT in controlling mandatory documents and programs, such as PGR (Risk Management Program), PCMSO (Occupational Health Medical Control Program) and ART (Technical Responsibility Note);
• Monitor and schedule mandatory trainings (NRs — Regulatory Standards);
• Open and follow up on Work Accident Reports (CAT);
• Provide logistical support to employees on corporate travel, including purchase of tickets, hotel and vehicle reservations;
• Support the organization of lectures, informational campaigns and internal initiatives related to the area;
• Provide administrative and logistical support for corporate events;

Operations Supervisor

Technical Support Analyst

Senior Database Analyst

Senior Full Stack Developer

Mid-level Full Stack Developer

Personnel and Payroll Analyst – Mid-level