Data Analyst

• Design, build, and maintain performance metrics for operations (e.g., inbound partner rejection rates, payment speed, response times, root causes of delays)
• Analyze results and create regular reports to support strategic decision-making
• Identify root causes of rejections or inefficiencies and propose concrete improvements to processes
• Present findings and recommendations to the area leadership and other internal teams
• Collaborate with the commercial team to explain metrics and provide support in partner relationships
• Present insights and performance reports directly to clients during meetings
• Ensure the quality and consistency of data used for analysis

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