Factor

Full-stack Engineer

• Lead development of custom client-facing software for large law firms and legal services clients
• Own architecture and system design decisions for new projects and ongoing work
• Build and maintain AI/LLM-powered features
• Evaluate technical feasibility and estimate effort for incoming project work and RFPs
• Stay current with AI/LLM developments across the industry and legal sector — be the team's go-to source for what's possible and what's practical
• Foster a culture of experimentation — share resources, run experiments with new tools, and ensure the team is using the latest tech effectively
• Be a key resource to the VP in charge of go-to-market and commercial aspects of the business.
• Manage a team of 2-4 engineers — 1:1s, career development, code review, workload balancing
• Maintain engineering quality standards across the team's projects
• Hire and onboard new engineers as the team grows
• Maintain and extend existing client projects and internal platforms
• Manage cloud infrastructure (AWS, Azure, GCP) and deployment pipelines (GitHub Actions, Terraform, Bicep)

Technical Lead – AI, Software Products

Community Manager

• Serve as the primary point of contact for Sense Collective members, ensuring each member feels connected, informed, and supported.
• Manage and nurture member relationships through onboarding, communications, and proactive engagement.
• Assign and oversee member interactions to ensure ongoing value delivery and connection opportunities.
• Monitor community sentiment, participation, and member success metrics to drive continuous improvement.
• Partner with the Events Marketing Manager to deliver high-impact programming - from curated small-group sessions and workshops to in-person gatherings.
• Facilitate and moderate community discussions, ensuring they are relevant, high-value, and aligned with members’ goals.
• Identify and coordinate speakers, facilitators, and contributors to enhance community learning.
• Collaborate with the Marketing and Insights & Innovation teams to build and maintain the Member Knowledge Database - including summaries, resources, and applied tools (templates, checklists, etc.).
• Help manage and evolve the Collective Query Tool, enabling members to access insights across practitioner notes, transcripts, and session artifacts.
• Curate and distribute newsletters, updates, and member highlights to strengthen connection and visibility.
• Partner with the Head of Marketing and Head of Insights & Innovation to evolve the Sense Collective into a scalable, “always-on” membership model.
• Contribute to strategic initiatives for community growth, including recruitment, onboarding, and retention programs.
• Collaborate cross-functionally with Marketing, Client Services, and Product teams to ensure the community aligns with broader Factor goals

Paralegal

• Database administration, such as maintaining corporate records and certifications
• Billing
• Supporting the application of corporate procedures and record retention related to governance matters and internal procedures
• Procuring items for compliance, KYC, and AML requests

Technical Lead – AI, Software Products

Community Manager

Junior Paralegal