F360

Marketing

• Structure, operate, and evolve our inbound engine
• Ensure continuous generation of qualified leads
• Increase lead maturity through nurturing
• Contribute directly to business growth
• Create, test, and optimize top- and mid-funnel content
• Design and optimize nurturing flows in HubSpot
• Monitor and analyze metrics such as qualified leads
• Work in partnership with the growth team

Senior Inbound Marketing Analyst

Customer Success Manager

• Support Customer Success processes, assisting the entire post-sales team
• Assist with customer service processes, helping clients with their requests
• Reach out to customers and present and offer our products
• Assist with completing the team's performance indicators

Customer Success Intern

Inside Sales

• Conduct remote sales meetings with customers and prospects and, when necessary, make in-person visits to close deals
• Attend trade shows and events to build and maintain relationships with customers and prospects
• Keep the CRM system consistently up to date
• Monitor competitors' pricing practices and product offerings
• Work closely with Pre-sales, Marketing, and Customer Success teams to optimize the sales funnel
• Qualify leads generated from inbound and outbound marketing.

Inside Sales, Mid-level

Backend Engineer

• Desenvolver novas funcionalidades e módulos, focados na criação de valor para os nossos clientes.
• Diagnosticar e corrigir bugs, ajudando a manter o backlog de manutenção sempre saudável.
• Garantir a qualidade do código, escrevendo testes de unidade e integração.
• Revisar códigos (code reviews) de outros membros do time para assegurar as melhores práticas.
• Participar na definição de arquiteturas e decisões técnicas estratégicas.
• Aprender as regras de negócio do nosso produto e aplicá-las nas demandas do dia a dia.
• Integrar squads multidisciplinares em um ambiente ágil e colaborativo.
• Colaborar com o time de front-end e outras áreas para alinhar entregas.

Analista Programador Júnior – C#, ASP.NET

Product Designer

• Design and evolve digital experiences, creating solutions that simplify the visualization of complex financial data and promote financial education for users.
• Lead discovery activities, user research and usability testing, translating insights into data-driven design decisions.
• Translate regulations, business rules and technical financial concepts into intuitive, clear and secure interfaces and journeys.
• Design flows and interfaces that reduce cognitive load when presenting large volumes of data (transactions, statements, reports and investments).
• Ensure consistency and integration of the experience across different product areas, promoting a unified journey on the platform.
• Work collaboratively with Product, Engineering, Data and CX teams to deliver efficient, scalable solutions focused on value.
• Define, monitor and analyze UX metrics (such as conversion, error reduction and retention), connecting design decisions to product KPIs.
• Influence product decisions through arguments based on data, UX best practices and advocacy for the user's perspective.

Frontend Engineer

• Work in cross-functional squads
• Develop and iterate on new features
• Ensure quality, performance, and a good user experience
• Maintain and prioritize a healthy maintenance backlog
• Write and maintain automated tests
• Thoroughly understand the business logic
• Collaborate on code reviews

Front-End Developer – Mid-Level

• Support the planning, execution and monitoring of institutional and business campaigns.
• Manage the marketing calendar, ensuring deadlines, alignments and deliverables.
• Provide support in the production and updating of institutional and commercial materials (presentations, one-pagers, announcements, landing pages, emails, among others).
• Monitor vendors and partners, supporting control of schedules, scopes and materials.
• Support the management of institutional events and ad hoc initiatives, handling checklists, logistics and communication.
• Collect, organize and track marketing metrics (engagement, reach, leads, campaigns), supporting analyses and reports.
• Support the execution of digital initiatives (corporate social media, email marketing, landing pages), ensuring consistency and timely updates.
• Contribute to the standardization of processes, materials and communication flows to increase organization and efficiency in the area.

Communication and Marketing Analyst – Generalist (Mid-level)

• Turn investments into real results by planning, executing, and optimizing campaigns that generate qualified leads
• Bridge Marketing and Sales
• Turn data into strategic decisions
• Manage partners to ensure continuous improvement and impact

Performance Marketing Analyst – Mid-level

Onboarding Specialist

• Manage and monitor the credentialing of our clients' acquirers (payment processors)
• Receive tickets from the Customer Success team via the Zendesk platform
• Register new CNPJ on the client's profile within F360 Finanças
• Request information from the client via Zendesk ticket
• Send the agreement form to the client to complete when involving an acquirer
• Monitor the receipt of files from the acquirers in the client's profile
• Proactively contact the acquirer by email in case of delays
• Notify the client upon completion of the process and close the ticket