EZ

Business Analyst, Operations

EZ

full-time

Posted on:

Location Type: Office

Location: Birkirkara • 🇲🇹 Malta

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Job Level

JuniorMid-Level

About the role

  • Act as the bridge between stakeholders and product/technology teams.
  • Gather and document detailed business requirements from stakeholders (Product, Operations, Compliance, Marketing, Risk, Customer Support).
  • Translate requirements into functional specifications and user stories for development teams.
  • Work closely with UX/UI, QA, and Developers to ensure smooth delivery of features and projects.
  • Support product backlog management, including prioritization and grooming.
  • Perform data-driven analysis to identify trends, customer behaviours, and product performance improvements.
  • Participate in UAT planning and execution, ensuring requirements are met.
  • Assist in regulatory and compliance-driven initiatives (e.g., MGA, IOM and other jurisdictions, responsible gaming requirements).
  • Support ad hoc reporting and analysis for management decisions.

Requirements

  • Bachelor’s degree in Business, IT, or related field.
  • 2–4 years of experience as a Business Analyst, preferably in iGaming, Fintech, or other highly regulated industries.
  • Strong knowledge of requirements gathering, documentation, and Agile/Scrum practices.
  • Analytical mindset with good problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Familiarity with Jira/Confluence (or similar tools).
  • Understanding of online gaming platforms (Casino, Sportsbook, Payments, CRM) is an asset.
Benefits
  • Competitive salary
  • €400 annual Wellness Allowance
  • Daily Free lunch
  • Life Insurance (2x annual salary)
  • Private Medical Insurance (from the 1st day)
  • Access to an in-house gym
  • Social events and parties
  • Lunch and fruit provided at the office/studio
  • Local discounts and more

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
requirements gatheringdocumentationAgileScrumdata analysisfunctional specificationsuser storiesUAT planningproblem-solvingproduct backlog management
Soft skills
communicationstakeholder managementanalytical mindset
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