Customer Support

• Help customers with answering concrete cybersecurity questions
• Register, classify, and prioritize incoming requests
• Process and track customer support requests to ensure proper resolution
• Keep customers updated on the progress of their requests
• Ensure work instructions and guides remain up to date
• Provide excellent customer service and resolve incidents and requests quickly
• Consult with more experienced colleagues to solve complex problems

Customer Support – Working Student

Customer Care Specialist

Paralegal, LegalTech

Medewerker Customer Care

Paralegal

Customer Service Representative