Manager, Customer Programs
Lattice
Senior Manager, Learning and Development
Extreme Reach
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $140,000 - $155,000 per year
Job Level
Senior
About the role
- Lead and own the full end-to-end program execution of business-critical learning & development initiatives, including learning needs analysis, development, implementation, and measurement
- Create and implement effective learning programs of varying size and complexity in a hybrid work environment; direct, organize and manage program activities at all levels
- Build a strategic roadmap and implementation plan for learning & development initiatives tied to organizational strategy & topline business priorities
- Design and pilot blended learning curriculum for a manager development program across global regions
- Coach and develop employees to co-facilitate the delivery of learning materials; run Train the Trainer sessions as needed
- Manage and update learning content for a diverse, global audience utilizing new LMS
- Drive compliance training and reporting annually, working with legal and compliance teams
- Partner closely and collaborate with senior stakeholders and leadership on key learning initiatives and/or courses
- Report to the VP, People & Culture
- Other duties as assigned
Requirements
- Bachelor’s Degree in relevant field required; Advanced degree in instructional design, organizational leadership, industrial psychology or a related preferred
- 5+ years experience on a learning & development team, working with in-house facilitators, instructional designers, learning vendors, and senior stakeholders
- 4+ years experience designing a blended learning curriculum, preferably proven experience in the delivery of a global manager development program
- 3+ years of program or project management experience
- Strong knowledge of learning methodologies and modalities with experience designing and facilitating for diverse, global populations
- Industry knowledge of product marketing, sales training preferred
- Senior stakeholder communication & effective collaboration for interacting with and influencing cross-functional stakeholders and leadership
- Experience storytelling with data to drive change & learning recommendations
- Experience working in high-growth environments that require independent time management and task prioritization
- Coaching certification a plus
- FLSA Status: Exempt
