Junior Account Manager
Dexerto
Services Inside Account Manager
Extreme Networks
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $90,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Lead and motivate the team
- responsible for the team's quote quality, managing incoming requests/escalations within SLA's and on time proactive quoting.
- Attain monthly/quarterly/annual quota on assigned region/territory
- Provide weekly forecasting/commit input to regional service sales team; maintain SalesForce hygiene
- Team with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenue
- Create pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests and ensure Serial numbers and RMA's are accurately selected
- Manage service contracts/renewals for customers in assigned range/region/territory
- Manage service sales campaigns and promotions for assigned range/region/territory
- Chase service renewal opportunities
- Regular pipeline and opportunity reporting both internally and externally
- Spot product upsell opportunities and work with the product account team
- Work with internal teams to guard data integrity and manage service orders
- Create and provide targeted presentations for internal and external audience (i.e. customer meetings)
- Attend and provide input for quarterly business reviews with the region/territory management
- Develop and execute service sales strategies for the assigned region/territory to increase service revenue
Requirements
- Strong telephone communications skills comfortable calling on clients at the CXO level and beyond
- Should have a desire to pursue a career in Service Sales utilizing Consultative Sales techniques
- Ability to work well in a fast paced, team environment
- College Degree preferred
- Service Sales experience required
- Interest and knowledge of software/hardware technologies preferred
- Experience with Computer Networking technologies a bonus
- Possess energetic and enthusiastic demeanor
- Experience with SalesForce.com is required
- Strong Microsoft Excel skills required
- Strong verbal and written skills in English. Other languages are a bonus
- Team player
- Up to 5% travel requirement
Benefits
- No employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.
- We encourage people from underrepresented groups to apply.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Service SalesConsultative Sales techniquesComputer Networking technologiesSales forecastingData integrity managementPipeline reportingOpportunity reportingQuote managementService contract managementPresentation creation
Soft skills
Team leadershipMotivationCommunication skillsFast-paced work adaptabilityEnergetic demeanorEnthusiasmCollaborationClient engagementVerbal communicationWritten communication
Certifications
College Degree
