Extreme Networks

Systems Engineer

• Partner with Account Executives to develop and execute account strategies and technical sales plans
• Design and architect secure, scalable networking solutions aligned to customer business requirements
• Deliver technical presentations, product demonstrations, and Proof of Concepts (POCs)
• Provide consultative guidance across networking domains including wired, wireless, security, and cloud-managed solutions
• Support evaluations, solution validation, and competitive differentiation during the sales cycle
• Develop technical proposals, RFP responses, and solution documentation
• Act as a trusted technical advisor to customers, partners, and internal stakeholders
• Deliver customer and partner enablement through training, workshops, and technical briefings
• Collaborate with product management and engineering to provide field feedback and influence direction
• Support post-sales escalations as needed to ensure customer success

SDET

• Support development, bring-up, and qualification of production test fixtures and test stations (ICT, FCT, SLT) under the guidance of senior test engineers.
• Write, debug, and maintain test scripts and station code in Python, LabVIEW, TestStand, or in-house frameworks.
• Participate in NPI builds (EVT/DVT/PVT) — running test routines, capturing data, and documenting issues for resolution.
• Debug failing units on the production line and in the test lab using oscilloscopes, logic analyzers, multimeters, network analyzers, and protocol-specific tools.
• Help define and maintain test coverage documentation, work instructions, and standard operating procedures (SOPs).
• Pull and analyze production test data to identify yield issues, false calls, and recurring failure modes; present findings clearly to the engineering team.
• Support fixture builds, calibration, and station deployment to global ODM sites; troubleshoot remotely and occasionally on-site.
• Assist with ECO/MCO impact assessment from a test perspective and update test programs accordingly.
• Track and close action items from 8D investigations, FA reports, and continuous improvement projects.
• Maintain a clean, safe, ESD-controlled work environment and follow all lab and production safety procedures.

Associate Test Engineer

Engineer

• Support DFM, DFA, and DFx reviews for new networking hardware, including PCB assemblies and system-level products, under the guidance of senior manufacturing engineers.
• Help create and maintain manufacturing documentation, including work instructions, routings, BOMs, PFMEAs, and control plans.
• Participate in NPI builds (EVT/DVT/PVT) at CM sites and Extreme labs by collecting build data, tracking issues, and supporting resolution.
• Assist with process qualification for SMT, PTH, BGA rework, conformal coating, mechanical assembly, and box-build operations.
• Analyze production data, including yield, scrap, defect Pareto, and cycle time, to identify improvement opportunities and share findings with the team.
• Support root-cause analysis and 8D problem solving for major production issues, and track corrective and preventive actions through completion.
• Help manage ECO and MCO changes on the production line by coordinating with planning, supply chain, and CM partners.
• Assist with first-article inspections, in-process audits, and supplier process audits at ODM partner sites.
• Contribute to continuous improvement efforts using Lean and Six Sigma tools such as 5S, Kaizen, value stream mapping, and SPC.
• Help define and qualify tooling, fixtures, and assembly aids, and track project-level capital and tooling spend.
• Maintain a clean, safe, ESD-controlled work environment and follow all lab and production safety procedures.

Associate Manufacturing Engineer

Customer Success Manager

• The Premier Success Manager (PSM) is the key customer advocate and the Leader providing high touch engagement for Extreme’s most valued and strategic customers.
• The PSM plays a pivotal role throughout the customer lifecycle - from onboarding and adoption to expansion and renewal - ensuring each phase is aligned with the customer’s success goals and supported by proactive engagement.
• Every Premier customer is assigned a designated PSM to guide their experience with Extreme through all their pre- and post-sales support needs to ensure their Customer Success Experience is world class!
• Success in this role is measured through key performance indicators such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and customer renewal rates, reflecting the PSM’s impact on long-term customer value.
• The PSM is an experienced and technical, service and support professional who works in partnership with customers, the Extreme Global Technical Assistance Center (GTAC) and so many other groups to deliver enhanced support.
• They maintain knowledge of case escalations as cases are assigned and routed through the product support teams.
• For critical situations, they will facilitate activities to achieve quicker resolutions, providing communication updates to all involved parties.
• The PSM will facilitate and/or participate in periodic review sessions, and on an exception/pre-arranged basis, customer visits and off-hours stand-by for special projects.
• The PSM is responsible for establishing a close working relationship with the customer’s operations teams to gain an in-depth knowledge of the accounts’ products and network that further enhances the Extreme customer relationship.

Premier Success Manager

Software Engineer

• Become part of Something big with Extreme!
• As a global networking leader, learn why there’s no better time to join the Extreme team.
• Develop and test custom reports in Oracle Fusion (OTBI/Oracle BI Publisher)
• Develop & test custom modules/interfaces/BIP/Certificates on Oracle Fusion PaaS platform.
• Create integration using Oracle Integration Cloud (OIC), Service Oriented Architecture (SOA), Managed File Transfer (MFT)
• Design and develop integrations in OIC to Oracle ERP Cloud including making REST and SOAP calls, FBDI File Uploads.
• Develop integrations in OIC to SharePoint, Custom Objects API, ATP Processing, VBCS page Integration.
• Design and develop integrations in OIC to Oracle ERP Cloud including extracting data using BI Publisher reports and calling ESS Jobs.
• Provide hands-on technical and development support for implemented integrations in OIC to Oracle ERP Cloud.
• Strong experience in developing complex PDF and Excel reports using BIP.
• Gather requirements from users and document it on the requirement document.

Oracle Programmer Analyst

Supply Chain

• Partner with supply chain stakeholders to scope problems and translate them into structured, measurable, automated workstreams.
• Build and maintain python/SQL/Snowflake-based data models, dashboards, and self-service analytics for our global operations teams
• Help operationalize AI and agent-based solutions to automate recurring analyses, augment decision support, and supply chain processes.
• Apply statistical methods to inform data driven decisions across our global operations function.
• Manage your projects end-to-end: scoping, stakeholder alignment, data discovery, modelling, validation, and rollout.
• Translate analytical findings into compelling narratives (written, visual, and verbal) tailored to operational, business, and technical audiences.
• Define and track KPIs that measure supply chain performance and flag interventions when metrics drift.
• Contribute to ongoing improvements in data quality, documentation, and analytical standards across the team.

Supply Chain Analyst – AI & Automation

• Validate end-to-end solutions across modern data center and 5G networking environments.
• Design, develop, and execute test plans and test cases for complex networking solutions (L2/L3, IP Fabric, EVPN/VXLAN)
• Validate 5G and data center architectures, including integration, scalability, and performance testing.
• Build and maintain automation frameworks using Python and Golang.
• Perform manual testing for new features, exploratory validation, and edge-case scenarios.
• Develop end-to-end solution validation, including interoperability and system-level testing.
• Automate regression, functional, and performance test suites.
• Troubleshoot and debug issues across network, system, and application layers.
• Collaborate with engineering, QA, and product teams to ensure high-quality releases.
• Analyze logs, packet captures, and system behavior to identify root cause issues.
• Support CI/CD pipelines and continuous testing strategy.

Solution Test Engineer – Layer2/Layer3 Protocol Testing, Python, Golang

Sales

• Oversee sales of Extreme's products, services, and solutions to Enterprise customers in the region
• Assess, build, and develop individual and team capability to support Extreme's accelerated growth
• Lead a team of Account Managers and extended team of Partner Account Managers and Systems Engineering counterparts
• Develop territory plans and quota assignment for assigned Southern U.S. geographic areas
• Model the 'Extreme Way' as a key leader of the company
• Work with the team to develop and build a pipeline of opportunities
• Accurately forecast monthly, quarterly and annual sales achievement
• Ensure team focuses on selling based on value to customer, features, and function
• Represent Extreme at customer forums or Executive Briefing visits

Director of SLED Sales

• Collaborate with cross-functional teams to deliver high-quality software
• Participate in code reviews and contribute to technical architecture decisions
• Mentor junior developers and share best practices

Staff Software Systems Engineer – Backend Java Developer

Support Engineer

• Provide technical support for all Extreme products.
• Handle service requests (via phone, e-mail, and web) from external and internal customers.
• Manage service requests through research, problem solving, replication, and escalation.
• Update information repositories and knowledge base.
• Assist customers with basic network configuration and product information.
• Drive for continuous learning, results orientation, and teamwork.
• Weekends and some travel (5%) required.

Technical Support Engineer

• Research and identify prospective consultant accounts and lobbyist
• Manage lobbyist activity reports and assembly calendar
• Maintain Salesforce.com data to reflect current and appropriate contacts for consultant and lobbyist accounts
• Use a variety of internal methods to identify consultant-influenced opportunities
• Work cross-functionally with Creative, Social, and Demand teams to develop recruitment campaigns
• Research/Google government and enterprise projects to determine consultant influence and create new sales opportunities
• Support the team and help with administrative tasks, opening purchase requisitions, building lists, and more.

Intern, Channel Sales – Fluent in Spanish and English

Account Executive

• New and Existing Accounts - Utilize your Solutions Sales expertise to prospect and capture new Enterprise business while growing the existing install base
• Provide in-depth business planning and reporting (monthly forecast, weekly commit, pipeline development, etc.)
• Extreme Partners – Will assist in the continuing relationship with our existing partner eco system along with recruiting new relationships with key partners in the regions.

• Conduct technical meetings with focused distributors, resellers/partners, and customers to highlight Extreme Networks products, solutions, and cloud-first platform architectures.
• Provide pre-sales technical support to Extreme Networks Inside Sales representatives, prospects, and new customers to positively influence sales within the DACH (Germany, Switzerland & Austria) market region.
• Deliver technical and sales presentations demonstrating how our solutions meet customer needs, reduce costs, and improve operations.
• Assist with proofs of concept to showcase Extreme's capabilities and advantages.
• Support field sales teams (account executives and systems engineers) with technical information and overall sales efforts.
• Respond proactively to internal and external communications in accordance with established internal SLAs.
• Assist resellers/partners, as needed, with technical network solution design for customers, recommending the best technical solution to provide high-quality products and services to Extreme's existing and new customers.
• Support educational initiatives (both classroom and remote webinars) to maintain a high level of product knowledge among inside sales representatives and partners/resellers.
• Collaborate with corporate and field marketing teams to align on corporate initiatives affecting regional sales processes.
• Participate in the feedback process to Research and Development by sharing information from customers, partners, and distributors regarding potential improvements to Extreme Networks product lines.
• Contribute to internal engineering communities (email, Teams, forums) and assist colleagues within the region to help make Extreme Networks more efficient and effective.
• Complete internal or external training as needed (including self-study modules) to keep product knowledge current and serve as an expert resource for resellers, partners, distributors, and peers.
• Work collaboratively with EMEA peers on initiatives specific to the broader market to improve service for our customers, partners, and the Extreme Networks community.
• Provide technical feedback from customers and partners/resellers to sales stakeholders to improve sales approach and strategy.

Virtual Systems Engineering – VSE

• Prospecting and develop new, exciting business relationships within our existing customer base + prospects.
• Utilize your Solutions Sales expertise to prospect and capture new business while growing the existing install base.
• Understand each customer's needs to provide real, effective solutions.
• Responsible for attaining 100% or more of set sales quota each quarter and executing corporate initiatives.
• Provide in-depth business planning and reporting (monthly forecast, weekly commit, pipeline development, etc.
• Develop strong, mutually beneficial relationships with channel partners within the territory and across the company focusing on SLED Accounts
• Speak confidentially to our comprehensive solution of end-to-end Wired / Wireless Data Networking; Network -Management and Security solutions, growing revenue and profit margins within the assigned territory achieving properly aligned quotas.
• Develop strong, mutually beneficial relationships with cross functional teams within the territory and across the company focusing on SLED Accounts
• A knowledge of Erate funding and the Erate sales process
• Presenting and demonstrating the value of products and services to prospective buyers
• Staying current on company offerings and industry trends
• Making cold calls and reaching out to prospects + existing customers

SLED Account Executive

• Work in the Extreme Networks Demo Lab and Customer Test Center (CTC) environments helping to design, implement, troubleshoot, and maintain networks
• Interface directly with senior systems engineers on a regular basis
• Configure Extreme Networks solutions for demonstration purposes
• Maintain and document a worldwide accessible demonstration environment
• Assist with lab operations (racking, cabling, troubleshooting, managing equipment, etc.)