Customer Solutions Manager, SaaS

Experian

full-time

Posted on:

Origin:  • 🇺🇸 United States • Wisconsin

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Salary

💰 $107,000 - $150,000 per year

Job Level

SeniorLead

Tech Stack

CloudOracle

About the role

  • The Customer Solutions Consultant – Vertical Markets will play a strategic role in advising enterprise clients on safety and security solutions through Commercial Distribution partners.
  • This role focuses on identifying and engaging key stakeholders within Global 2000 End User companies to co-develop tailored safety and security strategies.
  • The Solutions Consultant will be responsible for consulting on and implementing Master Lock’s integrated safety and security solutions at an enterprise level, ensuring alignment and execution by translating enterprise needs into actionable plans for field teams.
  • This position may be fulfilled from a home-office and requires strong collaboration and relationship-building skills with both internal and external stakeholders.
  • The ideal candidate will have at least 7 years experience in enterprise-level B2B sales, with experience managing complex accounts and engaging with C-suite decision-makers across large organizations.
  • You will be skilled in consultative selling, navigating long sales cycles, and driving growth through both direct customer relationships and channel partners.
  • Location & Travel: This position is eligible for a remote schedule with the ideal location within driving distance of a major airport. We anticipate 30%+ travel to facilitate customer visits.

Requirements

  • 7+ years experience in sales with major account management
  • Demonstrated success advising and influencing C-suite stakeholders within targeted verticals
  • Knowledge of company products, master key systems, OSHA regulations and sales force priorities and motivations
  • Excellent communication and interpersonal skills (oral presentation and written)
  • Ability to travel 30%+
  • Track record of successful performance in commercial sales
  • Proven ability to manage long sales cycles and present Software as a Solution (SaaS) proposals
  • Bachelor's Degree in Business, Marketing, Engineering, or similar (Nice to Have)
  • Experience with and willingness to use CRM software (i.e. Oracle Sales Cloud) (Nice to Have)