About the role
- Provide Level 2 technical support, responding to requests and resolving low-to-medium complexity issues
- Perform system testing and maintenance to ensure proper operation
- Generate management and operational reports
- Address inconsistencies identified by the business area, collaborating to continuously improve processes
Requirements
- Completed higher education (Bachelor's degree)
- Knowledge and experience with: MySQL, Jira, Linux and Linux commands
- Plus: Knowledge and experience with Shell scripting, XML, and LGPD (Brazilian Data Protection Law)
- Serasa Experian is Brazil's first and largest Datatech
- We have 22,000 people operating in 32 countries
- Affinity groups to promote inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MySQLLinuxShell scriptingXML
Soft skills
technical supportcollaborationprocess improvement
Certifications
Bachelor's degree