Expana

Journalist

• Assess and publish proprietary fruit & vegetable prices to a set schedule, ensuring accuracy and compliance.
• Grow the number of companies benchmarking against Expana’s assessments.
• Research, analyse, and communicate market trends through reports, webinars, videos, and podcasts.
• Build and maintain strong relationships with traders, producers, brokers, and buyers.
• Lead interviews with industry stakeholders to gather price data and insights.
• Respond to client inquiries about market coverage and assessments.
• Represent Expana at industry events and across platforms such as LinkedIn.
• Ensure market data is accurately recorded and workflows followed.
• Support audits and uphold rigorous editorial standards.

Fruit & Vegetable Market Reporter

Revenue Operations

• Own and optimise Salesforce administration, workflows, automation, and reporting.
• Be the first point of contact for Salesforce issues and system governance.
• Manage integrations across our GTM tech stack, ensuring seamless experiences for commercial teams.
• Partner with vendors and technical teams to deliver stable, scalable solutions.
• Translate business requirements into structured, scalable system designs.
• Champion data quality, governance, and compliance across all platforms.
• Deliver training, enablement, and release communications to end users.

RevOps Systems Manager – 9 Months FTC

Manager

• Lead the rollout of our ESG and sustainability framework, focusing on Our Planet and Our Communities, and supporting Our People.
• Integrate sustainability goals into core business functions.
• Manage select sustainability projects end-to-end, including climate strategy and decarbonisation plan and establishing a global social impact charity partnership.
• Facilitate collaboration across Legal, HR, Communications, and Operations.
• Coordinate the Good Business Management Committee and employee-led sustainability initiatives.
• Develop internal champions to build momentum for sustainability projects.
• Support creation of sustainability thought-leadership content for public and internal channels.
• Act as the internal sustainability advocate and subject matter contact.
• Plan awareness campaigns, training, and communications to engage employees.
• Coordinate volunteering, charity partnerships, and wellbeing-related initiatives.
• Develop internal reporting systems to track ESG/sustainability metrics and provide regular updates to senior management.
• Oversee submissions for ESG certification programmes (e.g., EcoVadis) and gather/manage data for external assessments.

Sustainability Manager

Customer Success Manager

• Oversee a portfolio of clients to maximize their ROI and ensure a seamless experience with Expana.
• Facilitate smooth onboarding, training, and adoption of Expana’s platforms to help clients fully understand and utilize the service.
• Proactively engage with clients to understand their business goals and key performance indicators, translating insights into actionable successes.
• Continuously monitor client satisfaction and take immediate action to address any issues or concerns.
• Maintain regular contact with clients to provide best practices, share successes, and discuss business results.
• Keep organized, detailed records of client interactions and feedback to update management teams and support ongoing improvements.
• Provide daily support to resolve system issues and answer client questions promptly.
• Work closely with the sales team to identify and pursue additional opportunities within client organizations.
• Ensure adherence to ISO 27001 standards by attending required training and maintaining necessary documentation.

Fruit & Vegetable Market Reporter

RevOps Systems Manager – 9 Months FTC

Sustainability Manager

Client Success Executive