Desktop Support Engineer
Blue Mantis
AzureMacOSVoIP
Job Level
Junior
Tech Stack
LinuxMacOSVoIP
About the role
- In-situ and remote support.
- Help us to manage the equipment stock.
- Prepare Windows / Linux / macOS computers.
- Give access and remove access to our platforms to users when necessary.
- Support and check meeting rooms, events too.
- Learn a lot about security and good practices.
- Create documentation to help users and the team in their day to day.
Requirements
- At least 1 year of experience.
- Basic knowledge of networking.
- Experience with Windows 10 and the Office suite, we also value knowledge about macOS and Linux support level.
- We value knowledge about Jira, Unifi.
- Required English fluent level.
- Nice to have: CCNA, CFGM SMX or higher. VoIP knowledge, experience supporting Call Center.
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