Exclusive Networks

Inside Sales Representative

Exclusive Networks

full-time

Posted on:

Location Type: Hybrid

Location: 🇲🇾 Malaysia

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Job Level

Junior

Tech Stack

CloudSQL

About the role

  • The first contact point to build long term relationship with mid-market business partners/customers to deliver a strong support to improve overall sales target & revenue.
  • Manage sales cycle effectively which include prospecting, make contact, qualify & nurture prospect turning them into sales closure & delivery.
  • Manage quotation requests daily, build sales pipeline, track & review weekly performance.
  • Work closely with marketing, channel, & vendor management team in executing lead generation campaigns & partner recruitment activities.
  • Engage & follow through company inbound & outbound leads across industries to identify opportunities & determine customers’ needs with company’s security & cloud offerings.
  • Operate company Customer Relationship Management (CRM) systems for customer profiling & track leads, quotations, Marketing Qualified Leads (MQL), & Sales Qualified Leads (SQL).
  • Deliver products, solutions & company value proposition messages verbally, in writing, & through digital platforms to capture business partners/customers attention, envisioning their future with company.
  • Able to leverage on digital & social platforms like emails, video, chat, phone, conference call, LinkedIn & etc. to maintain high daily activities to effectively reach out & sell to business partners/customers (minimum 60-90 activities daily).
  • To do action plans and results reporting to team lead & management to stay on top of team goals and objectives.
  • Be the digital sales ambassador of company & deliver a world-class customer engagement experience (Distribution-as-a-Service) to company’s vendors, business partners, & customers.

Requirements

  • Diploma/Degree in Business/Marketing/IT or an equivalent discipline.
  • 1-2 Years of experience in digital sales/telesales/inside sales with a proven track record of success.
  • Excellent sales/customer service relationship background, telesales experience preferred.
  • Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
  • A self-starter with a track record of outstanding performance and achieving goals.
  • Strong interpersonal skills, excellent oral, written and verbal communication skills.
  • Ability to successfully communicate with contacts via phone, email, chat, video and presentations.
  • Added advantage with general knowledge of the IT industry & CRM systems, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
  • Team player achiever and success-driven personality motivated by performance rewards for exceeding annual sales goals and strong business collaboration.
Benefits
  • Employee Assistance Program
  • Birthday Leave
  • Wellness Time Off
  • Medical and Hospitalisation
  • Dental and Supplements
  • Learning & Development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital salestelesalesinside salessales cycle managementlead generationcustomer profilingquotation managementsales pipeline managementperformance trackingbusiness solutions
Soft skills
interpersonal skillsoral communicationwritten communicationverbal communicationself-starterteam playergoal-orientedcompetitive attitudecustomer servicecollaboration
Certifications
Diploma in BusinessDegree in BusinessDegree in MarketingDegree in IT
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