Exceptional HR Solutions, LLC

Medical Billing and Coding

• Reviews documentation and assigns appropriate ICD-10, CPT and HCPCS codes.
• Assigns appropriate primary diagnosis after deciding what was chiefly responsible for the encounter.
• Assigns appropriate modifiers according to guidelines.
• Finalizes the appropriate data for accounts.
• Clarifies documentation or diagnosis by communicating with the physician.
• Maintains knowledge of current billing rules and trends for billing types assigned by attending seminars, workshops and watching webinars.
• Ensures weekly, monthly, and quarterly department goals are met.
• Makes recommendations to the Billing and Coding Manager for process and quality improvement.

Medical Coder

Administration

• Serve as the subject matter expert on all types of leave, including FMLA, ADA, state-specific paid leave laws, workers' compensation, short and long-term disability, military leave, and company leave policies.
• Coordinate and process leave requests from start to finish, including tracking eligibility, issuing notices, gathering documentation, and communicating with employees and managers.
• Ensure timely and accurate entry and tracking of leave in HRIS/and or leave systems.
• Partner with payroll to ensure accurate time tracking and benefit deductions during leave periods.
• Maintain compliance with applicable laws and internal policies, ensuring proper documentation and recordkeeping.
• Reconcile monthly benefit invoices to ensure accurate billing.
• Support ADA accommodation requests by facilitating the interactive process and coordinating with HR and department leaders.
• Monitor intermittent leave usage and follow up on recertification or misuse concerns.
• Educate employees and managers on leave policies, processes, and employee rights.
• Communicate with third-party vendors as needed (e.g. disability carriers, workers’ comp insurers).
• Monitor return-to-work timelines and ensure appropriate documentation is completed.
• Assist with audits and provide reporting related to leave activity and trends.
• Stay current on changing leave laws and recommend updates to policies or procedures as needed.
• Provide general HR support, including responding to employee inquiries, updating employee records, and supporting team initiatives.
• Provide backup support to the broader HR Team as needed.
• Perform other projects and duties as assigned.

Leave Administrator

Recruitment

• Location: WFH Remote
• Schedule: Monday - Friday, 40 hours per week
• Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012.
• With more than 80 clinics across 9 states, we continuously strive to be the nation’s leading provider of low-barrier evidence-based treatment for opioid use disorder.
• We are looking for a Talent Acquisition Consultant to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from substance use disorder.
• The Role: Under the direction of the Talent Acquisition Manager, the Talent Acquisition Consultant is responsible for interviewing and referring applicants for clinical and administrative positions throughout the company.
• This is a highly-visible , high-volume recruitment position.
• This is an exciting opportunity for an experienced HR and recruitment professional to make a lasting impact on the company.
• The position requires knowledge of Human Resources law and best practices, and strong customer service skills .
• A successful TA Consultant will effectively communicate Ideal Option’s Mission and Values to potential applicants and promote company culture.
• Essential Functions: The following functions have been determined by Ideal Option to be essential to the successful performance of this position which includes but is not limited to:
• Performs full-cycle, high volume recruitment .
• Partners with hiring managers and serves as an expert for recruiting and retaining quality candidates .
• Demonstrates knowledge of HR and employment law and best practices.
• Cultivates a strong sense of customer service to develop and maintain excellent relationships with internal and external clients and ensure achievement of staffing goals.
• Coordinates with hiring managers to evaluate staffing needs.
• Reviews position requests and creates job requisitions.
• Screens resumes and interviews applicants using various interviewing techniques.
• Conducts interviews with hiring managers to ensure quality and consistency of the recruitment process.
• Extends verbal and written contingent job offers.
• Communicates important employment information during delivery of employment offers (e.g., benefits, compensation, noncompete agreements).
• Facilitates New Employee Orientation (NEO).
• Follows up with candidates and hiring managers to obtain feedback regarding recruiting and onboarding process.
• Updates candidate activity in the applicant tracking system (ATS).
• Manages application/resume file and retention according to company policy.
• Notifies declined candidates and sends letters of rejection.
• Assists with reports on employment activity.
• Travels as necessary.
• Performs other projects and duties as assigned.
• Uses traditional and nontraditional resources such as career fairs, online job fairs, community network events, etc., to identify and attract quality candidates.
• Administers appropriate assessments.
• Communicates hiring recommendations to managers and explains how that decision was reached.
• Conducts reference checks as necessary.
• Requirements Required Skills/Abilities • Demonstrated HR knowledge and experience. • Ability to serve as a brand ambassador for Ideal Option, Human Resources, and the Talent Acquisition teams. • Ability to multi-task and work at a fast pace in an ever-changing work environment . • Teamwork . • Strong business Acumen. • High level of emotional intelligence . • Strong written and oral communication. • Relationship Management and ability to work with multiple hiring managers. • Global and cultural awareness. • Critical Evaluation and ability to problem solve independently. • High level of emotional intelligence. • Able to work with various members on the management team simultaneously. Minimum Requirements: • 2-5 years recruiting experience in an HR environment. • Healthcare recruiting and/or HR experience preferred. • Bachelor’s degree preferred or progressively responsible experience in lieu of education. • SHRM-CP or PHR certification preferred.