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Exceptional HR Solutions, LLC

Prescription Department Specialist

Exceptional HR Solutions, LLC

Prescription Department Specialist managing prescription confirmations and chart monitoring for opioid treatment provider. Collaborating with pharmacies and addressing patient inquiries regarding prescriptions.

Posted 6/25/2026full-timeRemote • Washington • 🇺🇸 United StatesJunior💰 $18 per hourWebsite

About the role

Key responsibilities & impact
  • Proactively monitoring progress of locked and co-signed charts throughout the day
  • Call-in or E-fax confirmed prescriptions to pharmacies
  • Monitor patient chart activity in eCW for locking and co-signing charts by provider
  • Utilized and comprehends eClinicalWorks
  • Monitors and tracks established patient prescription authorizations
  • Ensures payment of prescriptions by verifying insurance coverage and prescription formularies
  • Submits prior authorizations to insurance companies via phone, fax and electronic systems
  • Answers incoming calls and addresses patients concerns and/or questions regarding their authorization process
  • Maintains accurate documentation of authorizations
  • Works directly with insurance companies, pharmacies and providers
  • Represents Ideal Option professionally and with a positive attitude
  • Complies with national PHI laws including HIPAA and 42 CFR Part 2
  • Maintains continual sustained attendance

Requirements

What you’ll need
  • High School Diploma or GED
  • Experience with personal computers (word processing and/or electronic spreadsheets)
  • Preferably one year or more of experience in office work.

Benefits

Comp & perks
  • Medical, vision, and dental
  • Short-term and long-term disability options
  • A 401K retirement program
  • Paid time off and paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
eClinicalWorkschart monitoringprescription authorizationinsurance verificationdocumentationoffice work experienceword processingelectronic spreadsheets
Soft Skills
communicationprofessionalismpositive attitudeproblem-solvingattention to detail
Certifications
High School DiplomaGED