Sales Representative
Troop
Technical Account Director
Everything To Gain
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇿🇦 South Africa
Visit company websiteJob Level
Lead
About the role
- Enhance client engagement strategy and elevate the company’s technical offerings
- Act as strategic partner guiding clients through implementation of solutions and anticipating evolving requirements
- Manage client accounts and oversee technical project delivery
- Collaborate with dedicated teams to ensure projects align with client expectations
- Leverage insights to identify upselling opportunities and foster long-term partnerships
- Communicate effectively with both technical and non-technical stakeholders to drive client success and company growth
Requirements
- Minimum of 1-3+ years of experience in technical account management, project management, or a similar client-facing role
- Strong background in software development processes and experience collaborating with technical teams
- Familiarity with project management tools such as Slack and Clickup
- Excellent communication, negotiation, and presentation skills
- Proven ability to build and maintain strong client relationships
- Adept at analyzing client needs and translating them into actionable technical solutions
- Strong organizational skills with the ability to manage multiple projects concurrently
- Bonus: Familiarity with CRM software and basic technical knowledge relevant to our services
Benefits
- Unlimited paid time off – we trust you to balance your work and life
- Remote-first – work from anywhere in the world
- Tech setup – we’ll provide equipment if needed, based on role requirements
- Work closely with founders and take a lead role in shaping a fast-growing company’s visual identity
- Join a high-performance, design-forward culture that values creativity, autonomy, and impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical account managementproject managementsoftware development processesclient needs analysistechnical solutions
Soft skills
communicationnegotiationpresentationrelationship buildingorganizational skills
