Everly Health

Product Manager

• Own kit return rate and demonstrate measurable improvement through operational interventions
• Ship improvements to member communications that increase engagement and activation
• Streamline CX tooling to reduce resolution time and support costs
• Successfully configure and launch at least two new enterprise programs
• Build strong partnerships with CX operations, fulfillment, and clinical teams

Product Manager, Delivery Platform

• Own and improve clinical completion metrics across programs
• Ship product improvements that measurably impact provider efficiency
• Build trusted partnerships with clinical operations leadership
• Navigate at least one complex regulatory or compliance challenge
• Establish the clinical platform roadmap for the following year

Senior Product Manager, Clinical Platform

• Own checkout conversion and demonstrate measurable improvement
• Run dozens of experiments with statistical rigor
• Ship a major results or member portal improvement
• Establish experimentation best practices the team adopts
• Build a strong partnership with engineering and design

Product Manager, Experience Platform

Financial Planning and Analysis

• Support budgeting, forecasting, and long-range planning across business units
• Build and maintain financial models for revenue, margin, and expense analysis
• Analyze performance versus plan and identify key business drivers
• Develop automated dashboards and workflows in Looker to improve visibility and reporting speed
• Leverage AI and machine learning tools to streamline data extraction, reporting, and forecasting
• Conduct scenario modeling to support pricing, capital allocation, and investment decisions
• Collaborate with Accounting to ensure accurate reporting and variance analysis
• Partner with business leaders on structuring new product launches and deployments

Strategic Finance Analyst

Security Engineer

• Threat Detection: It's important to detect security incidents before they cause material damage to the business. You will detect attacks and prioritize, analyze and drive alerts to resolution. In the event an alert is identified as a security incident, you will kick off
• - Incident ResponseIncident Response: You will rapidly scope, contain and eradicate threats, minimizing financial, legal, business and content losses. Services include but are not limited to root-cause analysis, memory and disk forensics, reverse engineering, network containment, threat eradication and postmortems. You will also develop and refine processes, plans and procedures and partner closely with Legal, Comms and other stakeholders across the business.
• - Design and carry out security incident preparedness activities, such as compromise assessments and tabletop exercises, and conduct training and awareness sessions for relevant staff.
• - Deploy and support tools to collect and correlate security telemetry. Tooling includes Network Detection and Response, SIEM, Endpoint Detection and Response, Threat Intelligence platforms, and Security Orchestration Automation and Response tools.
• - Design and implement security controls across cloud, network, and application layers.
• - Drive the adoption of best practices for security through the SDLC
• - Build automated guardrails to enhance the security of our applications
• - Automate vulnerability management, secrets management, and patching.
• - AI first mindset for building out Security Automations and Threat Detection
• - Educate the engineering team on defensive coding
• - Support HIPAA, HITRUST, and SOC2 compliance efforts.
• - Work with Privacy and Compliance to document and monitor our security practices.
• - Partner with product engineering teams on secure cloud development practices and build security automation into CI/CD pipelines
• - Improve vulnerability management processes and security control maintenanceCollaborate with senior leaders to assess near-term and long-term security needs.
• - Collaborate with senior leaders to assess near-term and long-term security needs.

Information Security Engineer

Bookkeeper

• Oversees payroll and benefits administration across Everly’s entities and localities in the United States
• Ensures that all payrolls are processed accurately and on time
• Maintains compliance with applicable laws and regulations
• Manages employee benefits programs to support Everly’s mission of empowering better health
• Partners closely with HR and Finance to design efficient processes, support employees, and enhance the overall total rewards experience

Payroll & Benefits Manager

Account Manager

• Serve as main client-facing representative for enterprise accounts.
• Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients.
• Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience.
• Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans.
• Collaborate with cross-functional teams to optimize all programs deployed for accounts.
• Engage clients in identifying key metrics and deliver performance reports within SLAs.
• Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline.
• Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition.
• Present account updates to Everly Health Solutions leadership team as needed

Operations

• Maintenance and advancement of the clinician network (physicians, genetic counselors, and registered nurses) to serve Everly’s present and future needs.
• Recruitment efforts including identifying candidates, reviews CVs, and interviewing physicians, registered nurse (RN), genetic counselor, and other clinicians.
• Identify appropriate avenues for recruitment (e.g., job boards, internal postings, referrals, etc.).
• Create and maintain policies and procedures related to the recruitment and onboarding processes to ensure consistent quality in the recruitment, interview, and onboarding of network providers.
• Facilitate credentialing, licensing, and training clinicians on the Everly platform, including management of Credentialing Verification Organization (CVO) vendor relationship to ensure that credentialing files are completed timely and accurately. Ensure candidates are approved by PWNHealth’s credentialing committee prior to extending any offer letters to ensure that all providers meet PWNHealth standards.
• Onboarding and training to ensure a seamless process for the onboarding of newly contracted providers and maintain provider satisfaction. Ensures that provider network is compliant with all applicable training requirements.
• Ensure the Network Management team collaborates with clinical, product, and project management teams to develop comprehensive physician and nurse trainings.
• Work in conjunction with the broader team to ensure programs are prepared for a successful launch, including clinician staffing, platform setup, and monitoring tools.
• Respond to clinician escalations and assists with any provider-related inquiries as needed/required.
• Prepare strategic licensure plans and works in conjunction with the Network Management team to identify candidates for additional licensure.
• Work with the team to provide guidance as needed/required and act as a liaison between the providers and respective boards (eg- medical boards, nursing boards, etc.).
• Prepare financial analyses to identify areas for licensing expansion to support and anticipate future business needs.
• Processes clinician monthly billing and invoicing any other vendor payments.
• Responsible for all communications to the physician and nurse network, including clinical protocol updates, issue resolution, licensure reminders, and other areas, as needed.
• Ensure our telehealth practice has the appropriate policies and procedures in place for proper functioning and governance, as well as supporting monitoring and QA.
• Collaborate with the legal team to ensure compliance with processes, such as contracting guidance, video/phone regulations, and contractor regulations.
• Maintain all network records, including employee files and relevant documents to ensure they are up-to-date. Provides documents as needed/requested to any network provider (e.g., employment verification).
• Maintain familiarity and working knowledge of the payor space and complexity involved in contracting and credentialing with payers (e.g., Government, Commercial, & Private payers) & collaborates with Payor Operations to execute payor contracts.
• Collaborate cross-functionally to monitor patient experience and follow-up efforts including but not limited to NPS survey, provider feedback, patient testimonials.
• Serve as a key resource for network and telehealth related inquiries across the organization.
• Facilitate quality assurance of the provider network.
• Develop and works to create efficiencies for new and existing processes and procedures.
• Develop departmental processes and procedures on all current workflows and works to create efficiencies.

Telehealth Network and Operations Manager

Manager

• Own and drive Amazon daily, monthly, and annual sales performance; monitor and optimize to hit sales targets and flag risks.
• Lead strategy and execution of Amazon display and search campaigns through AmazonAds to deliver strong ROAS.
• Manage Amazon ASIN-level pricing and promotional strategies; partner with Finance and Supply Chain on demand planning and inventory forecasting.
• Run Seller Central reports regularly and deliver actionable insights; conduct business reviews to identify growth opportunities.
• Maintain and optimize product detail pages, alt images, A+ content, and Everlywell’s brand store to drive conversion and SEO ranking.
• Lead keyword, content, and title A/B testing to improve rankings and conversion; conduct competitive analyses to uncover category trends.
• Manage Seller Central workflows including case resolution, ASIN creation, catalog maintenance, and product setup using internal systems and checklists.
• Provide light support for other retail partners and collaborate cross-functionally; reports to the General Manager (GM) of the Consumer Business.

Marketplace Manager

• Maintain laboratory licensure and accreditation (CLIA, CAP, NYS) through periodic renewals, new applications, method submissions and managing the proficiency testing program.
• Serve as the liaison between the clinical laboratory and accrediting agencies.
• Administer and manage the document control system, incident reporting system and personnel documentation.
• Review all laboratory procedures and validation documentation for compliance following regulation and guidance.
• Assure proper qualification of laboratory personnel according to regulatory standards.
• Perform regular internal quality audits in all laboratory sections; follow up with recommendations, corrective, and preventive actions as needed.
• Identify procedural and systemic compliance risks and recommend continuous improvements that complement existing practices.
• Review and follow up on non-conformances, deviations until resolution. Initiate corrective and preventative actions to address system deficiencies and drive implementation of corrective action plans.
• Oversee and manage quality system related meetings, collect and trend key performance indicators.
• Interface and collaborate with laboratory personnel to educate, provide training, and ensure compliance in all aspects of the clinical process.
• Lead and coordinate timely resolution of any audit findings.
• Lead and monitor deviations and corrective and preventative actions, ensuring a timely resolution and thorough documentation.
• Identify, assess, and manage quality risks or compliance concerns proactively and take immediate corrective action as required.
• Provide leadership and be a resource to staff regarding CLIA, CAP and related regulations and best practices, including maintaining knowledge of applicable regulations, providing consultation to staff regarding regulatory compliance.

Lab Quality Manager – Moderate Complexity CLIA

QA Engineer

• Provide strategic leadership and oversight of Everly Health’s enterprise Quality Management System (QMS) and regulatory affairs operations.
• Ensure quality and regulatory compliance across FDA-regulated manufacturing operations, CLIA-certified moderate complexity laboratory, and other lines of business.
• Lead the preparation and submission of regulatory filings (e.g., FDA, NYS, CMS, CAP), including premarket notifications, amendments, and renewals.
• Interpret and apply complex and evolving U.S. regulations and guidance impacting IVDs, SaMD, telehealth, and consumer wellness products.
• Advise executive leadership on regulatory strategy, including changes affecting at-home diagnostics, software development, and kit configuration.
• Serve as a liaison with regulatory bodies and support audit/inspection readiness and responses.
• Develop, lead, and continuously improve the enterprise Quality Management System to ensure compliance with QSR, ISO 13485, and applicable client-imposed compliance frameworks.
• Serve as Management Representative for regulatory inspections, internal audits, and customer audits.Oversee enterprise-level risk management processes, including hazard analysis, FMEA, and CAPA systems.
• Establish and monitor key quality and compliance KPIs; use data-driven insights to inform risk mitigation and continuous improvement initiatives.
• Partner with Product, Technology, Legal, and Operations to embed regulatory and quality by design principles early in the product lifecycle, including requirements for SaMD under IEC 62304 and CLIA/NYS validation standards.
• Collaborate with Engineering and Manufacturing teams to ensure digital and physical product quality standards are met and sustained.
• Guide quality oversight for third-party service providers, including contract manufacturers, labs, and fulfillment partners.
• Lead, coach, and mentor a team of regulatory and quality professionals.
• Foster a high-performing, inclusive, and psychologically safe team environment.

Director, Regulatory and Quality Assurance

Systems Engineer

• Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers.
• Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners.
• We’re looking for a polished, service-minded IT Systems Engineer to lead in-office support at our Austin HQ while delivering high-touch, high-reliability support for our executive team.
• Responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms; onboarding; and running executive all-hands meetings.
• Hybrid role blending hands-on technical systems work (primarily macOS and SaaS tools like Google Workspace, Jamf, Okta, Zoom) with support for C-suite leaders in a HIPAA-regulated space.
• Support includes device setup, AV/Zoom Rooms, user provisioning, ticket triage, onboarding/offboarding, compliance with HIPAA/SOC 2/HITRUST, and collaboration with IT and Security on automation and documentation.

IT Systems Engineer

Growth Marketing

• Everlywell is a digital health company pioneering biomarker intelligence combining AI and human insight to deliver personalized health answers
• Transform complex biomarker data into insights integrating diagnostics virtual care and patient engagement
• Role: Growth Marketing Manager to own paid social influencers and organic; scale programs and execute paid social technical work and influencer recruitment
• Reports to Head of Growth; partners with brand and creative team

Growth Marketing Manager, Social

• Use AI tools like Cursor to rapidly generate test cases from requirements, user stories, and code diffs.
• Build and maintain automated end-to-end test suites using frameworks like Cypress, Playwright, or Selenium, with AI assistance to speed up development and catch edge cases.
• Integrate AI-driven static analysis, code coverage tools, and anomaly detection into CI/CD pipelines.
• Define and manage test strategies for new product features with a focus on AI-augmented speed and accuracy.
• Use LLMs and agents to simulate user behavior for broader scenario coverage.
• Continuously evaluate and implement AI-powered QA platforms to improve regression, smoke, and exploratory testing.
• Collaborate with engineers on shift-left testing practices, pairing during development to catch issues early.
• Monitor application performance, errors, and logs using tools like Sentry, DataDog, or equivalent — augmented by AI-powered alerting and triage.
• Contribute to defining AI-first QA best practices, playbooks, and tooling standards across the team.
• Experience with AI agents for QA (e.g., auto-test authors, regression explorers, or defect triagers).
• Familiarity with backend testing, including API-level test automation (Postman, REST Assured, etc).
• Exposure to healthcare or regulated industries.
• Knowledge of performance testing tools (e.g., k6, JMeter) or visual regression testing suites.

AI-First Senior QA Engineer

Engineering Manager

• Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers.
• We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.
• Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners.
• In 2024 alone, an estimated 1 in 86 U.S. households received an Everlywell test, solidifying our spot as the #1 at-home testing brand in the country. And we’re just getting started. Fueled by AI and built for scale, we’re breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.
• We are hiring a Sr.Engineering Manager to manage Software Engineers and work within a technical engineering team to support Engineering. You will serve as a mentor and coach for engineers, work with the VP of Engineering to enable more efficient processes and best practices across our teams.
• Reporting directly to the Head of Technology, you will work alongside Software Architects and Engineers in the Engineering department. You will manage and oversee the growth and development of Software Engineers. You will manage and lead the teams responsible for Consumer frontend and backend engineering as you help deliver a roadmap of work aimed at improving the ease of writing, testing, and deploying code at Everly Health.
• We are in high growth, startup mode and need someone who is willing to get their hands dirty. If you are passionate about building quality software and looking for an opportunity to learn, build, optimize, and grow, Everlywell is the place for you.

Sr. Engineering Manager

Recruitment

What You'll Do:
• Requisition Management: Collaborate with hiring managers to understand role requirements and craft compelling job descriptions that accurately reflect our needs and culture. Manage the intake process for new job requisitions to ensure alignment on job profiles and timelines.
• Sourcing and Talent Acquisition: Proactively source candidates. Build and maintain a pipeline of high-quality candidates for current and future openings.
• Screening and Interviewing: Conduct initial phone screenings to assess candidate qualifications and cultural fit. Present top candidates to hiring managers with detailed profiles and recommendations. Coordinate interviews with relevant stakeholders and ensure the process runs smoothly.
• Candidate Communication: Maintain clear and timely communication with candidates throughout the hiring process, from initial contact to offer acceptance. Ensure an exceptional candidate experience that reflects our company values.
• Offer Management and Negotiation: Work with hiring managers to present offers, negotiate compensation, and finalize terms. Ensure alignment between candidate expectations and company needs.
• Onboarding Coordination: Assist in the seamless onboarding of new hires, including coordinating start dates with new hire orientations, trigger background checks, and ensuring new employees are set up for success.
• Metrics and Reporting: Track key recruitment metrics (time-to-hire, candidate stages, etc.) and provide regular updates to leadership. Continuously look for opportunities to improve the recruiting process for efficiency and effectiveness.