Communications Configuration Specialist

Everly Health

Communications Specialist at Everlywell supporting technical production and quality review of member communications. Collaborating with teams for effective communication on print and digital channels.

Posted 6/16/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Review incoming communication requests and gather the required data and source documents needed to prepare member-facing communications.
Prepare and update configurable communication elements within approved print and email templates, including HTML-based email template edits and setup.
Organize and monitor communications to ensure the correct materials are delivered to the appropriate audience and program.
Review and approve new or updated client communications for accuracy, formatting, completeness, and readiness for internal or client review.
Coordinate with print vendors on work requests, proofs, revisions, deadlines, and follow-up using established communication processes and templates.
Track communication status and updates in Jira and related trackers so stakeholders have clear visibility into progress, risks, and next steps.
Partner with Tech Implementation and cross-functional teams to support communications that are configured and triggered through Iterable workflows and related operational processes.
Resolve questions, inconsistencies, or missing information by working directly with stakeholders.
Maintain strong quality assurance practices to help ensure communications are accurate, polished, and launch-ready across both print and digital channels.
Support other communications-related projects and operational needs as assigned.

Requirements

What you’ll need

Associate’s degree or equivalent combination of education and experience preferred.
2+ years of experience in communications production, print communications, email production, template configuration, or a related operational role.
HTML experience required for email/template updates and setup.
Read, Write and Speak English & Spanish fluently.
Comfort using spreadsheets, workflow tools, and general business software applications.
Strong proofreading and quality assurance skills.
Strong organizational skills and ability to manage multiple deadlines in a high-volume environment.
Ability to communicate clearly and follow through with cross-functional partners and vendors.

Benefits

Comp & perks

Security Notice: Everlywell never requests fees, payment, or banking information at any stage of the recruitment process.
Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com.
To ensure your application is secure, always apply directly through our official careers page at https://www.everlywell.com/careers/.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HTMLtemplate configurationcommunications productionprint communicationsemail productionquality assuranceproofreadingdata gatheringcommunication tracking

Soft Skills

organizational skillscommunication skillsattention to detailproblem-solvingcollaborationtime managementadaptability

Certifications

Associate’s degree