everii Group

Software Engineer

• Assist the Lead with the technical leadership of the team
• Sprint planning and delivery in collaboration with the Lead
• Provide technical input and support code reviews
• Hands-on development in product-critical areas
• Responsibility for stable and secure releases
• Provide monitoring and logging for troubleshooting and error analysis

Co-Team Lead, Senior Developer

• You will work on our Teambox product in close collaboration with Design, Product, Operations, and Customer Success.
• You are ~70% hands-on with code and support our Team Lead in guiding the team of six developers and executing the product roadmap.
• You think about features holistically, translate requirements into manageable tasks, and plan sprints.
• You ensure clean implementation, testing, and deployment while considering usability, performance, stability, and security.
• You support the Lead in the technical leadership of the team and foster collaboration.
• Together with the Lead, you translate the product roadmap into actionable sprints.
• You contribute technical ideas, assist with code reviews, and validate architectural decisions.
• You implement in product-critical areas and ensure clean interfaces and robust solutions.
• You are responsible for stable and secure releases and improve processes around build, test, and deployment.
• You keep performance and stability in focus, analyze incidents/errors, and derive sustainable improvements.

Customer Success Manager

• Customer communication: You are the first point of contact and the face of our products in interactions with our customers
• Onboarding: You independently guide new customers through their onboarding projects
• Customer support: You actively accompany customers throughout their entire lifecycle
• Customer retention and churn prevention: You identify early signs of declining engagement and initiate targeted measures
• Retention and renewals: You are responsible for your customers' contract renewals
• Upsell and expansion: You identify opportunities for deeper product adoption
• Training and education: You conduct trainings and webinars
• Proactive issue prevention: You identify problems before they occur
• Product development: You provide structured customer feedback and actively contribute to the further development of our products

• Customer communication: first point of contact and the face of our products
• Onboarding: supporting new customers with onboarding projects
• Customer care: reliable point of contact throughout the entire customer lifecycle
• Customer retention and churn prevention: measures to address declining engagement or risk of churn
• Retention and renewals: responsible for contract renewals
• Expansion and upsell: identifying opportunities for deeper product usage
• Training and education: delivering trainings and webinars
• Proactive issue prevention: analyzing product usage
• Product development: bringing in customer feedback and contributing to product improvements

Account Executive

• Acquire new B2B customers
• Maintain existing business relationships
• Facilitate customer workshops
• Present our tools and services
• Targeted outreach to new customers and building long-term client relationships
• Use AI to increase the efficiency of sales processes
• Contribute to and implement strategies for approaching new target groups

Junior Account Executive, SaaS – Architecture & Planning Firms

• Responsible for acquiring new B2B customers and maintaining existing business relationships.
• Active role in outbound sales and building new customer contacts.
• Assessing a prospect's potential impact on the team's success.
• Facilitating customer workshops and presenting tools and services.
• Analyzing customer requirements and preparing proposal concepts.
• Leveraging AI to increase the efficiency of sales processes.
• Contributing to and implementing strategies to open up new target groups.