Salary
💰 $150,000 - $180,000 per year
About the role
- Serve as the main project manager for onboarding new Nephrology Partners
- Define project scope and create and maintain project plans that drive projects to completion
- Function as the key stakeholder and single point of contact in the implementation and onboarding process
- Translate Value Based Care operational and clinical model to engage internal and external stakeholders
- Track performance and identify opportunities for improvement in partnership with Clinical Operations leaders
- Coordinate across Business Operations, Growth, Market Operations, Clinical Operations, Coding and Documentation Improvement, Quality, Tech, and Reporting/Analytics
- Work directly with Nephrology Partners to review project status, action items, and resolve issues
- Communicate and manage tasks with internal Evergreen team members related to partner implementations
- Maintain real time project status through online project management tools
- Establish and manage aggressive timelines and confront critical-path items and deadlines
- Provide weekly/monthly reporting and forecasting to management and Market Operations stakeholders
- Travel to client sites to provide support during go-lives (up to 50%) and build relationships as needed
- Support operating teams and SVP of Market Operations with documentation and structured approaches to phased customer rollouts
- Evolve Evergreen’s Implementation Playbook to standardize quality, efficiency and effectiveness across implementations
Requirements
- Bachelor’s degree in Business or equivalent relevant experience
- 5 years of experience working with executives, cross-functional teams, and external customers and partners to drive business outcomes
- 3 years of healthcare consulting or similar management experience
- Strong project management skills, including use of online PM tools
- PMP Certification preferred
- Ability to thrive in a less structured environment and develop creative solutions to complex problems
- Experience working in Value Based Care
- Deep understanding of Business Continuity and ability to build resiliency into business processes / systems
- Excellent relationship, communication, change management and influencing skills
- Execution-focused and hands-on; ability to toggle between strategic and hands-on activities
- Demonstrated ability to work effectively independently and as part of a collaborative leadership team
- Understanding of, and commitment to maintaining the highest level of confidentiality
- Demonstrated organizational skills, operational rigor, resilience, and commitment to the business
- Tenacity required to drive initiatives forward and overcome obstacles
- Intermediate skills with MS Office Suite of products including Outlook and Teams
- Ability to work effectively in a primarily remote environment (minimum 25 Mbps download and 10 Mbps upload; wired recommended)
- Evergreen will provide telephony applications and equipment to meet business requirements
- Team Members must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
- Willingness and ability to travel 25-50% for client site support and go-lives